Panasonic Digital Camera Dmc Ts20 Owners Manual For Advanced Features

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>Check that the exposure is correctly compensated.  (P63)
> Set Auto Bracket  (P64) or [Burst]  (P89) of the [Rec] menu to [OFF].
•The focus range varies depending on the Recording Mode.
> Set to the proper mode for the distance to the subject.
•The subject is beyond the focus range of the camera.  (P33)•There is camera shake (jitter) or the subject is moving slightly.  (P26)
•Turn the power on again. If the operations are still not working normally, remove the power and 
consult the dealer or your nearest Service Center.
> The shutter speed becomes slower when pictures are taken in dark places so hold the 
camera firmly with both hands to take the pictures.  (P26)
> When taking pictures at a slow shutter speed, use the Self-timer.  (P62)
•Is there any memory remaining on the built-in memory or the card?
•Is the ISO sensitivity high or the shutter speed slow?
(ISO sensitivity is set to [ ] when the camera is shipped. Therefore, when taking pictures 
indoors etc. noise will appear.)
> Decrease the ISO sensitivity.  (P82)
> Take pictures in bright places.
•Have you set [High Sens.] in Scene Mode, or [Burst] in [Rec] menu to [ ] or [ ]? If so, the 
resolution of the recorded picture decreases slightly because of high sensitivity processing, but 
this is not a malfunction.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
The auto-focus and other operations are not working normally.
The recorded picture is blurred. The Optical Image Stabilizer is not effective.
Taking pictures using Auto Bracket is not possible.
The recorded picture looks rough. Noise appears on the picture. 
						

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•When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. These are a result of the characteristics of the 
light source and do not indicate a malfunction.
•Use a card with SD Speed Class with “Class 4” or higher when recording motion pictures.•Depending on the type of the card, recording may stop in the middle.> If motion picture recording stops during use of a card of at least “Class 4” or if you use a 
card that has been formatted on a PC or other equipment, the data-writing speed is lower. 
In such cases, we recommend that you make a backup of the data and then format  (P52) 
the card in this unit.
•Set the AF area to the distinctive color of the subject if there is a part that is different from the 
surrounding color. (P87)
The brightness or the hue of the recorded picture is different from the actual 
scene.
When recording pictures or half-pressing the shutter button, reddish stripes may 
appear on the LCD monitor. Alternatively, part or all of the LCD monitor may turn 
a reddish color.
•
This is a characteristic of CCDs, and it appears when the subject has a 
bright part. Some unevenness may occur in the surrounding areas, but 
this is not a malfunction.
It is recorded in motion pictures but is not recorded on still pictures.
•It is recommended that when you take pictures you take care not to 
expose the screen to sunlight or any other source of strong light.
Motion picture recording stops in the middle.
Subject cannot be locked.
(AF tracking not possible) 
						

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•If the camera is moved too slowly, the camera has assumed that camera motion was stopped 
and will end the still picture recording.
•If there is a great deal of shaking towards the recording direction while moving the camera, 
recording will end.> When recording in [Panorama Shot], try to trace a small half-circle parallel to the recording 
direction, taking about 4 seconds to complete the half-circle (approximate).
•Is your finger covering up the speaker?  (P13)
•It is possible that the subject may be warped slightly, or the borders get colored, depending on 
the zoom magnification, due to the characteri stics of the lens. Also, the peripherals of the 
image might look warped because the perspective is enhanced when the wide angle is used. 
This is not a malfunction.
•The inside of the lens may fog due to condensation depending on the environment this unit is 
used in, areas that undergo a significant change in temperature or in high humidity, etc. Refer 
to 
“When inner side of the lens is fogged (condensation)” on  P5 for what to do.
Recording by [Panorama Shot] is ended before finishing.
Operation sound is small.
Lens
Recorded image may be warped, or nonexistent color is surrounding the 
subject.
The inner side of the lens is fogged. 
						

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•This phenomenon appears when you press the shutter button halfway to set the aperture value 
and does not affect the recorded pictures.
•This phenomenon also appears when the brightness changes when the camera is zoomed or 
when the camera is moved. This is because of operation of the automatic aperture of the 
camera, and it is not a malfunction.
•The LCD monitor may flicker for a few seconds after the power is turned on. This is an 
operation to correct flicker caused by lighting such as fluorescent lights, LED lights, etc. and is 
not a malfunction.
•Is [LCD Mode] active? (P48)•Perform [LCD Display].  (P47)
•This is not a malfunction.
These pixels do not affect the recorded pictures.
•In dark places, noise may appear to maintain the brightness of the LCD monitor. This does not 
affect the pictures you are recording.
LCD monitor
The LCD monitor becomes darker or brighter for a moment.
The LCD monitor flickers indoors.
The LCD monitor is too bright or dark.
Black, red, blue and green dots appear on the LCD monitor.
Noise appears on the LCD monitor. 
						

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•Is the flash setting set to [Œ]?
> Change the flash setting.  (P57)
•The flash cannot be used in the following cases:–When using Auto Bracket  (P64)–In Miniature Effect Mode (P67)–[Scenery]/[Panorama Shot]/[Night Scenery]/[Sunse t]/[Glass Through] in Scene Mode  (P68)–When recording in [Burst] (except for [ ])  (P89)
•The flash is activated twice when Red-Eye Reduction  (P58) has been set.•Has [Burst]  (P89) in the [Rec] menu been set to [ ]?
•[Rotate Disp.]  (P51) is set to [ ] or [ ].
•Is there a picture on the built-in memory or the card?
> The pictures on the built-in memory appear when a card is not inserted. The picture data on 
the card appears when a card is inserted.
•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by 
this unit.
> It is recommended to use the “ PHOTOfunSTUDIO ” software in the CD-ROM (supplied) to 
write pictures from PC to card.
•Has [Filtering Play] been set for playback?
> Change to [Normal Play].  (P95)
Flash
The flash is not activated.
Flash is activated several times.
Playback
The picture being played back is rotated and displayed in an unexpected 
direction.
The picture is not played back.
The recorded pictures are not displayed. 
						

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•Is this a non-standard picture, a picture which has been edited using a PC or a picture which 
was taken by another maker of digital cameras?
•Did you remove the battery immediately after pict ure-taking or did you take the picture using a 
battery with a low remaining charge? > Format the data to delete the pictures mentioned above.  (P52)
(Other pictures will be deleted as well and it will not be possible to restore them. 
Therefore, check well before formatting.)
•
Is something covering up the speaker?  (P13)
•Is the clock in the camera set properly?  (P24)•When pictures edited using a PC or pictures taken by other equipment are searched, they may 
display dates differing from the actual dates on which the pictures were taken.
•When Digital Red-Eye Correction ([ ], [ ]) is in operation, if you take a picture of a 
subject with red color surrounded by a skin tone color, that red part may be corrected to black 
by the Digital Red-Eye Correction function.
> It is recommended to take a picture with the Flash Mode set to [ ‡], [‰] or [ Œ], or 
[Red-Eye Removal] on the [Rec] menu set to [OFF].  (P92)
The folder number and the file number are displayed as [—] and the screen turns 
black.
Playback sound or operation sound is small.
With a Calendar Search, pictures display dates differing from the actual dates on 
which the pictures were taken.
White round spots like soap bubbles appear on the recorded picture.
•
If you take a picture with the flash in a dark place or indoors, white 
round spots may appear on the picture caused by the flash reflecting off 
of particles of dust in the air. This is not a malfunction.
A characteristic of this is that the number of round spots and their 
position differ in every picture.
Red part of the recorded image has changed color to black. 
						

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•Is it a picture that has been recorded with other equipment? In such cases, these pictures may 
be displayed with a deteriorated picture quality.
•This unit automatically adjusts the aperture during motion picture recording. At such times, the 
sound may break up. This is not a malfunction.
•Even if a compatible MP4 playback device is used, the video or sound quality of the recorded 
motion pictures may be poor, or they may not be able to be played. The recorded data may also 
not be displayed properly in certain cases.
•Is the camera connected to the TV correctly?> Set the TV input to External Input Mode.
•Depending on the TV model, the pictures may be  elongated horizontally or vertically or they 
may be displayed with their edges cut off.
•Are you trying to play back the motion pictures by directly inserting the card in the card slot of 
the TV? > Connect the camera to the TV with the AV cable (supplied) and then play back the pictures 
on the camera.  (P114)
> Check [TV Aspect] setting.  (P51)
[Thumbnail is displayed] appears on the screen.
The sound of the recorded motion pictures sometimes breaks up.
Motion pictures recorded with this model cannot be played back on other 
equipment.
TV, PC and printer
The picture does not appear on the television.
The display areas on the TV screen and the camera’s LCD monitor are different.
The motion pictures cannot be played back on a TV.
The picture is not displayed fully on the TV. 
						

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•Is the camera connected to the PC correctly?•Is the camera recognized by the PC correctly?> Select [PC] when connecting.  (P120)
> Disconnect the USB connection cable. Connect it again while the card is inserted in the 
camera.
> If there are two or more USB terminal on a single PC, try connecting the USB connection 
cable to another USB terminal.
> Check if your PC is compat ible with SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
> A message prompting to format the card may be displayed when connecting, but do not 
format.
> If the [Access] displayed on the LCD monitor does not disappear, disconnect the USB 
connection cable after turning off the power.
> Confirm that the login information (login ID/user name/mail address/password) is correct.
> Confirm that the PC is connected to the Internet.
> Confirm that resident software such as virus protection software or firewall is not blocking 
access to YouTube or Facebook.
> Confirm with YouTube or Facebook as well.
•Pictures cannot be printed using a printer that does not support PictBridge.
> Select [PictBridge(PTP)] when connecting.  (P123)
> When using a printer with a Cropping or borderless printing function, cancel this function 
before printing. (For details, refer to the operating instructions for the printer.)
> When you order photo studios to print pictures, ask the photo studio if the 16:9 pictures can 
be printed.
•Since aspect ratio of a panorama picture differs from normal pictures, it may not always be 
possible to print it correctly.
> Please use a printer that supports panorama pictures. (For details, please see the 
operating instructions of your printer)
> We recommend using the “ PHOTOfunSTUDIO ” software on the CD-ROM (supplied) to 
adjust the size of the still picture to the print paper size.
The picture cannot be transferred when the camera is connected to a PC.
The card is not recognized by the PC. (The built-in memory is recognized.)
The card is not recognized by the PC. (SDXC memory card is used)
There is a problem trying to upload to YouTube or Facebook.
The picture cannot be printed when the camera is connected to a printer.
The ends of the pictures are cut at printing.
The panorama picture is not printing correctly. 
						

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•Press [MENU/SET] after viewing the last screen (12/12). For details, refer to P7.
> Press [MENU/SET], select the [Setup] menu icon [ ]. Then press [MENU/SET], and then 
select the [ ~] icon to set the desired language.  (P52)
•AF Assist Lamp will turn on white in the dark place to assist the focusing.
•Is [AF Assist Lamp] on the [Rec] menu set to [ON]?  (P91)•The AF Assist Lamp does not turn on in bright places.
•The surface of the camera may become warm during use. This does not affect the performance 
or quality of the camera.
•When the brightness changes due to zoom or camera movement, etc., the lens may click and 
the picture on the screen may drastically change. However, the picture is not affected. The 
sound is caused by the automatic adjustment of the aperture. This is not a malfunction.
•Have foreign objects become trapped? > Remove the foreign objects.  (P8)
•When closing, do not set the [LOCK] switch to the locked side. Doing so may cause damage or 
leaks.
> Release the lock.  (P19)
Others
[Requirements for Underwater use] is displayed repeatedly whenever the power 
is turned on.
An unreadable language was selected by mistake.
A white lamp sometimes turns on when the shutter button is pressed halfway.
The AF Assist Lamp does not turn on.
The camera becomes warm.
The lens clicks.
The side door will not close. 
						

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•If the camera is used in cold places such as ski resorts or places at high altitude with the snow 
or water droplets adhered to the camera, some parts of the camera may become hard to move 
with snow or water droplets freezing in the gap of the zoom button or the camera [ON/OFF] 
button. This is not a malfunction. When the camera returns to normal temperature it will 
function as normal.
•When using the camera in a place with sand or dust, some parts of the camera may become 
hard to move with foreign objects getting in the gap of the zoom button, or the camera [ON/
OFF] button. Either clean with the supplied brush or wash off with fresh water.
•Below cases are not malfunctions, so you can use the camera as normal.> You hear a “rattling” sound when the camera is shaken while the power is off or during 
Playback Mode (this is the sound of the lens moving).
> When power is turned on or off, or when switching from recording to Playback Mode, there 
is a rattling noise (this is the sound of the lens moving).
> When zooming, you can feel some vibration (this is caused by the lens moving).
•If you do not use the camera for a long time, the clock may be reset.
> [Please set the clock] message will be displayed; please reset the clock.  (P24)
•It is possible that the subject may be warped slightly, or the borders get colored, depending on 
the zoom magnification, due to the characteristics of the lens, but this is not a malfunction.
A part of the camera such as the zoom button and side door does not move.
The camera makes a rattling sound or you can feel some vibration.
The clock is reset.
When pictures are taken using the zoom, they are slightly distorted and the 
areas around the subject contain colors which are not actually present.