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Panasonic Digital Camera Dmc Gx7 Owners Manual For Advanced Features

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    							361
    Others
    •If no operations are performed during the set time period, [Auto Monitor Off] (P55) is activated, 
    and the Monitor turns off.
    •When an object or your hand is positioned near the eye sensor, the Monitor display may switch 
    to the Viewfinder display.  (P63)
    •Check [Monitor Luminance] setting. (P54)•Perform [Monitor Display]/[Viewfinder].  (P53)
    •This occurs due to the aperture of the lens changing when the shutter button is pressed 
    halfway, or when the brightness of the subject changes. This is not a malfunction.
    •This may occur more often when a bright lens,  such as the interchangeable lens (H-H020A), is 
    used for recording in brightly lit outdoor environments.
    •Does the picture appear on the viewfinder? > Press [LVF] to switch to monitor display.  (P63)
    •Is the monitor switched off?
    > Switch the display by pressing [DISP.].  (P71)
    •It is only displayed on the monitor when the camera is connected to a PC or printer.
    •This is not a malfunction.
    These pixels do not affect the recorded pictures.
    •This is not a malfunction.
    If the camera is subjected to a jolt or impact, the picture on the monitor may shake for a 
    moment.
    Monitor/Viewfinder
    The Monitor/Viewfinder turns off although the camera is turned on.
    The Monitor/Viewfinder is too bright or dark.
    It may flicker for an instant or the brightness of the screen may change significantly 
    for an instant.
    The picture is not displayed on the monitor.
    Monitor and viewfinder do not switch when [LVF] is pressed.
    Black, red, blue and green dots appear on the Monitor.
    The picture on the monitor shakes for a moment during recording. 
    						
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    Others
    •In dark places, noise may appear to maintain the brightness of the monitor.
    •This is a characteristic of the drive system of the viewfinder of this unit, and it is not a 
    malfunction. There will be no problem with the recorded image.
    •You can display the pictures without being rotated when [Rotate Disp.] (P259) is set to [OFF].•You can rotate pictures with the [Rotate] function.  (P259)
    •Did you press [(]?•Is the card inserted?
    •Is there a picture on the card?•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by 
    this unit.
    > It is recommended to use the “ PHOTOfunSTUDIO ” software in the CD-ROM (supplied) to 
    write pictures from PC to card.
    •Has [Playback Mode] been set for playback?
    > Change to [Normal Play].  (P245)
    •Is this a non-standard picture, a picture which  has been edited using a PC or a picture which 
    was taken by another make of digital camera?
    •Did you remove the battery immediately after picture-taking or did you take the picture using a 
    battery with a low remaining charge? > Format the data to delete the pictures mentioned above.  (P60)
    (Other pictures will be deleted as well and it will not be possible to restore them. Therefore, 
    check well before formatting.)
    Noise appears on the monitor.
    You see red, green, or blue flashes when you move your eyes in the viewfinder, 
    or when the camera is moved rapidly.
    Playback
    The picture being played back is not rotated, or is rotated in an unexpected 
    direction, when displayed.
    The picture is not played back.
    There are no recorded pictures.
    The folder number and the file number are displayed as [—] and the screen turns 
    black. 
    						
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    Others
    •Is something covering up the speaker? (P13)
    •Is the clock in the camera set properly?  (P38)
    •Images edited on a PC or images recorded on other cameras might display a different date to 
    the recorded date during the Calendar Playback.
    •Is it a picture that has been recorded with other equipment? In such cases, these pictures may 
    be displayed with a deteriorated picture quality.
    •When Red-Eye Removal ([ ], [ ]) is in operation, if you take a picture of a subject with 
    red color surrounded by a skin tone color, that red part may be corrected to black by the 
    Red-Eye Removal function.
    > It is recommended to take a pictures with the flash closed, Flash Mode set to [ ‰], or 
    [Red-Eye Removal] set to [OFF].  (P227)
    •Motion pictures recorded in [AVCHD] or [MP4] may be played back with poor picture or sound 
    quality or playback may not be possible even when played back with equipment compatible 
    with these formats. Also, the recording information may not be displayed properly.
    Playback sound or operation sound is too low.
    Images with different date as recorded date are played back in the Calendar 
    Playback.
    White round spots like soap bubbles appear on the recorded picture.
    •
    If you take a picture with the flash in a dark place or indoors, white 
    round spots may appear on the picture caused by the flash reflecting of 
    particles of dust in the air. This is not a malfunction.
    A characteristic of this is that the number of round spots and their 
    position differ in every picture.
    [Thumbnail is displayed] appears on the screen.
    Red part of the recorded image has changed color to black.
    Motion pictures recorded with this model cannot be played back on other 
    equipment. 
    						
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    Others
    •Use within the communication range of the wireless LAN network.•Connection types and security setting methods are different depending on the wireless access 
    point.> Refer to the operating instructions of the wireless access point.
    •When the radio waves are interrupted, the condition may improve by moving the location or 
    changing the angle of the wireless access point.
    •It may not automatically connect when the network SSID of the wireless access point is set not 
    to broadcast.
    > Set the network SSID of the wireless access point to broadcast.
    •Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency 
    operated nearby?
    > Radio waves may get interrupted when used simultaneously. Use them sufficiently away 
    from the device.
    •Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using 
    the 5 GHz band?
    > The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is 
    recommended. It cannot be used simultaneously with this camera if it is not compatible.
    •When the battery indicator is flashing red, the connection with other equipment may not start or 
    the connection may be disrupted. (A message such as [Communication error] is displayed.)
    •Check if the wireless access point to connect is in operating state.•The camera may not display or connect to a wireless access point depending on the radio 
    wave condition.
    > Perform the connection closer to the wireless access point.
    •It may not display even if the radio waves exist depending on the setting of the wireless access 
    point.
    > Check the settings of the wireless access point.
    •The wireless access point may not be found depending on the radio wave condition.
    > Perform the [Manual Connection].  (P303)
    •Is the network SSID of the wireless access point set not to broadcast?
    > It may not be detected when it is set not to broadcast. Enter and set the network SSID. 
    (P303)
    •Try the following:–Move this unit closer to the wireless access point.
    –Remove the obstacles between this unit and the wireless access point.–Change the direction of this unit.
    Wi-Fi function
    It cannot connect to the wireless LAN. Radio waves get disconnected.
    Wireless access point is not displayed. Or it cannot be connected. 
    						
    							365
    Others
    •It may take longer time to connect depending on the Wi-Fi connection setting of the 
    smartphone/tablet, but it is not a malfunction.> From the Wi-Fi setting menu on the smartphone/tablet, turn off and then on the Wi-Fi 
    function.
    •Check the information in the login screen of “LUMIX CLUB”.
    http://lumixclub.panasonic.net/eng/c/
    •Service user registration for the “LUMIX CLUB” is not possible in the environment without a 
    wireless access point.
    •When the firewall of the OS, security software, etc. is enabled, connecting to the PC may not 
    be possible.
    > Confirm that the login information (login ID /user name/email address/password) is correct.
    •Web service server or the network may be busy.
    > Try again after a while.
    > Check the site of the web service you are sending the image to.
    •Is the size of the image too large?
    > Reduce the image size at [Size]  (P308), and then send.
    > Transmit after dividing the motion picture with [Video Divide]  (P254).
    •It may take longer time to transmit when distance to the wireless access point is far.
    > Transmit closer to the wireless access point.
    It takes long time every time to connect to a smartphone/tablet.
    This unit is not displayed in the Wi-Fi setting screen of the smartphone/tablet.
    It takes time to setup the connection.
    I have forgotten the login ID or password for the “LUMIX CLUB”.
    I do not have a wireless access point at my home, but I would like to perform 
    service user registration of the “LUMIX CLUB”.
    Images cannot be transmitted to a PC.
    Images cannot be transmitted to the web service.
    It takes time to transmit an image to the web service. 
    						
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    Others
    •Upload may not complete when it is disconnected while transmitting the image.
    •It may take some time after uploading the image to be reflected in the web service depending 
    on the status of the server.> Wait for a while and try again.
    •You can check the transmission status on the web service link settings by logging into “LUMIX 
    CLUB”.
    •The images in the web service cannot be saved (downloaded) to this unit. Do not delete the 
    uploaded images, and make a backup of them.
    •The images uploaded to the web service cannot be displayed or deleted by this unit.
    > Perform the task using a smartphone/tablet or a PC.
    •The settings stored in the camera may be deleted depending on the type of repair.
    > Always make a copy of important settings.
    •Is the size of the image too large?
    > Divide the motion picture using [Video Divide]  (P254).
    > Reduce the image size at [Size].  (P308)
    •Capacity or number of images in the web service is full.
    > Login to “LUMIX CLUB”, and check the status of the destination on the web service link 
    settings.
    > Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (P60)
    > However, all the information you have se t on the [Wi-Fi Setup] menu will be reset. 
    (excluding [LUMIX CLUB])
    • Is the size of the image too large? > Transmit after dividing the motion picture with [Video Divide]  (P254).
    > Reduce the image size at [Size]  (P308), and then send.
    > Image cannot be transmitted when the battery indicator is flashing red.
    The image that was supposed to have uploaded to the web service is not there.
    I would like to return the image in the web service to the camera.
    I cannot display or delete the images uploaded to the web service by this unit.
    Your “LUMIX CLUB” login ID and password were deleted after sending the 
    camera in to be repaired.
    There is an image that could not be transmitted.
    I have forgotten the password for the Wi-Fi.
    Transmission of the image fails midway. 
    						
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    Others
    •File format of the motion picture that can be sent differs depending on the destination. (P277, 
    281,  282, 285, 289, 293)
    •Is the size of the image too large?
    > Transmit after dividing the motion picture with [Video Divide]  (P254).
    •Sending may fail depending on the operational status of the AV device.
    Also, sending may take a while.
    •Is your smartphone compatible with NFC?
    > This unit can be used with NFC-compatible terminals via Android (OS version 2.3.3 or 
    higher).
    •Make sure the NFC function of your smartphone is ON.•Is [NFC Operation] set to [OFF]?  (P309)
    •Some smartphones cannot be easily checked simply by touching. If the camera is not 
    recognized even after touching, change positions and try again by touching slowly.
    •If the duration of touching is short, the smartphone may not be recognized. Touch and hold the 
    smartphone for a while.
    •Is the camera connected to the TV correctly?
    > Set the TV input to external input mode.
    •Depending on the TV model, the pi ctures may be extended horizontally or vertically or they 
    may be displayed with their edges cut off.
    •Are you trying to play back the motion pictures by directly inserting the card in the card slot of 
    the TV?
    > Connect the camera to the TV with the AV  cable (optional), or with the HDMI mini cable, 
    and then play back the motion pictures on the camera.  (P315)
    Motion picture cannot be transmitted.
    I cannot send images to an AV device.
    Cannot be connected using NFC.
    TV, PC and printer
    The picture does not appear on the television.
    The display areas on the TV screen and the camera’s monitor are different.
    The motion pictures cannot be played back on a TV. 
    						
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    Others
    >Check [TV Aspect] setting.  (P57)
    •Is it connected properly with the HDMI mini cable?  (P315)
    > Confirm that the HDMI mini cable is firmly fitted.
    > Press [ (] on this unit.
    •Is the [VIERA Link] on this unit set to [ON]?  (P58)
    > Depending on HDMI terminal of the TV, the i nput channel may not switch automatically. In 
    this case, use the remote control for the TV to switch input. (For details on how to switch 
    input, please read the operating instructions for the TV.)
    > Check the VIERA Link setting on the connected device.
    > Turn this unit off and on.
    > Set [HDAVI Control] to [Off] on the TV and then turn it back to [On]. (Refer to the operating 
    instructions of the TV for details.)
    •Is the camera connected to the PC correctly?•Is the camera recognized by the PC correctly?
    > Set to [PC] in [USB Mode].  (P56, 323)
    > Turn this unit off and on.
    > Disconnect the USB connection cable. Connect it again while the card is inserted in the 
    camera.
    > If there are two or more USB terminal on a single PC, try connecting the USB connection 
    cable to another USB terminal.
    > Check if your PC is compat ible with SDXC memory cards.
    http://panasonic.net/avc/sdcard/information/SDXC.html
    > A message prompting to format the card may be displayed when connecting, but do not 
    format.
    > If the [Access] displayed on the monitor does not disappear, disconnect the USB 
    connection cable after turning this unit off.
    The picture is not displayed fully on the TV.
    VIERA Link does not work.
    Cannot communicate with the PC.
    The card is not recognized by the PC.
    The card is not recognized by the PC. (SDXC memory card is used.) 
    						
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    Others
    •Pictures cannot be printed using a printer that does not support PictBridge.> Set to [PictBridge(PTP)] in [USB Mode].  (P56, 326)
    > When using a printer with a Cropping or borderless printing function, cancel this function 
    before printing. (For details, refer to the operating instructions for the printer.)
    > When you order photo studios to print pictures, ask the photo studio if the 16:9 pictures can 
    be printed.
    •Since aspect ratio of a panorama picture differs from normal pictures, it may not always be 
    possible to print it correctly.
    > Please use a printer that supports panorama pictures. (For details, please see the 
    operating instructions of your printer.)
    > We recommend using the “ PHOTOfunSTUDIO ” software on the CD-ROM (supplied) to 
    adjust the size of the still picture to the print paper size.
    •This is the noise of the Dust Reduction Function working  (P372); it is not a malfunction.
    •It is a sound of lens movement or aperture operation when this unit is turned on or off, and it is 
    not a malfunction.
    •You may hear a sound from the lens and image in the monitor may suddenly change when the 
    brightness has changed by zoom operation or moving the camera, but there is no effect on 
    recording.
    The sound is caused by the automatic adjustment of the aperture. This is not a malfunction.
    The picture cannot be printed when the camera is connected to a printer.
    The ends of the pictures are cut at printing.
    The panorama picture is not printing correctly.
    Others
    The camera makes a noise when this unit is turned on.
    There is a sound from lens unit. 
    						
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    Others
    >Press [MENU/SET], select the [Setup] menu icon [ ] and then select the [ ~] icon to set 
    the desired language.  (P59)
    •This is a highlight function showing the white saturated area.  (P79)
    •In dark places, the AF Assist Lamp (P157) lights red to make it easier to focus on a subject.
    •Is [AF Assist Lamp] set to [ON]?  (P157)•The AF Assist Lamp does not turn on in bright places.
    •The surface of the camera and the reverse side of the monitor may become warm during use. 
    This does not affect the performance or quality of the camera.
    •If you do not use the camera for a long time, the clock may be reset.
    > [Please set the clock] message will be  displayed; please reset the clock. (P38)
    •When you perform an operation after taking a certain action, the pictures may be recorded in 
    folders with different numbers from the ones used prior to the operation.
    •If you insert or remove the battery before turning off this unit, the folder and file numbers for the 
    pictures taken will not be stored in the memory. Wh en this unit is turned on again and pictures 
    are taken, they may be stored under file numbers which should have been assigned to 
    previous pictures.
    An unreadable language was selected by mistake.
    Part of the picture is flashing in black and white.
    A red lamp sometimes turns on when the shutter button is pressed halfway.
    The AF Assist Lamp does not turn on.
    The camera becomes warm.
    The clock is reset.
    The file numbers are not recorded consecutively.
    The file numbers are recorded with previously used numbers. 
    						
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