Panasonic Digital Business System Section 700 Feature Operation Manual

Section 700 - Operation Chapter 2. Attendant Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   2-11
WA I T
 key
OHVA
 key
EXT
 key
SSD
 key
STATE
 key
RESET
 key
ALM
 key
MSG
 key
CNCT
 (connect) key
CNCL
 (Cancel) key
 Configuration of line/loop keys on large display as multiline
 Ability to assign line/loop keys to FF keys
 26 search keys for extensions
 2 arrow keys.
Attendant Groups
(CPC-AII and CPC-B Version 2.0 or higher)
Description
The DBS can accommodate up to four...

Chapter 2. Attendant Features Section 700 - Operation 
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 FF1 (System): Fourth Attendant Position
 FF1 (System): Attendant Transfer Extension
Considerations
 If all ML keys on all attendants are busy, internal calls are transferred to a 
preset destination, which must be a real extension number. The forwarding 
destination cannot be the pilot number of a hunt group.
 The third and fourth attendants cannot have a DSS/72.
 Prior to CPC-B Version 2.0,...

Section 700 - Operation Chapter 2. Attendant Features
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Operation
To disable the intercom dial tone:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press “#50.”
3. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
To reactivate dial tone:
Repeat the preceding steps.
DSS/72
(All Versions)
Description
The DSS/72 is a 72-key console that can be attached to the attendant phone.
The 72 keys of the DSS can be...

Chapter 2. Attendant Features Section 700 - Operation 
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Figure 1-1. VB-43225 with a DSS/72
When the Attendant Feature Package (VB-43330) is installed, the DSS/72 
can be used as an Attendant Console. The attendant console provides station 
monitoring and call transfer by name for large systems, even if a large display 
phone is not used. 
Please refer to “Appendix A: CPC-EX 1.0 Updates” and “Appendix B: CPC-
All/B 8.0 Updates” for additional information...

Section 700 - Operation Chapter 2. Attendant Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   2-15
Figure 1-2. VB-43225 with a DSS/72 configured as an Attendant Console
Related Programming
 FF1 (System): Attendant Feature Package Settings
Note:
Beginning with CPC-B Version 5.0, the Attendant Feature Package 
(AFP) is no longer provided.
 FF3 (Extensions): Terminal Type
Hardware Requirements
 The “Attendant Feature Package” is required to configure the DSS/72 as an 
Attendant Console. The...

Chapter 2. Attendant Features Section 700 - Operation 
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Table 2-2.  DSS/72 maximums
Release  Attendant Position DSS/72 Assignments
CPC-A
CPC-AII and 
CPC-B without 
the AFPAttendant 1
Attendant 2
Attendant 3
(CPC-AII and CPC-B 
2.0 or higher)The DSS/72 cannot be assigned.
Attendant 4
(CPC-AII and CPC-B 
2.0 or higher)The DSS/72 cannot be assigned.
CPC-B 2.0 to 
4.0 with the
AFP
Attendant 1
Attendant 2
Attendant 3
Attendant 4
DSS/72DSS/72
Type 11Type 12...

Section 700 - Operation Chapter 2. Attendant Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   2-17
 The DSS key LED informs the attendant of the status of assigned 
extensions. The LED lights red when the extension is busy and green when 
Absence Message, Call Forwarding, or DND is activated.
 Pressing a DSS key while connected to an outside line places the line on 
hold.
Headset Operation
(All Versions)
Description
A headset can be connected to attendant or non-attendant phones. (Dial tone...

Chapter 2. Attendant Features Section 700 - Operation 
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Key Bank Hold
(All Versions)
Description
Key bank hold allows a user on a trunk call to initiate another trunk call by 
simply pressing an FF key for another trunk.  When the user presses the FF 
key, the first trunk call is automatically placed on system hold.  
In addition, the attendant can use key bank hold with DSS/BLF keys to 
provide one-touch call transfer to an extension.  For example, if...

Section 700 - Operation Chapter 2. Attendant Features
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answer before pressing the DSS/BLF key. The One-Touch VM Access works 
with virtually every voice mail systems.
Note:
The VM key is assigned differently, depending on whether it is used 
for personal message retrieval or attendant transfer. See the following 
“Operation” section for instructions.
Operation
To assign a voice mail key:
Note:
You cannot program this feature if trunks are assigned to...

Chapter 2. Attendant Features Section 700 - Operation 
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The incoming caller asks to be transferred to an extension number.
2.  Check the DSS/BLF key for the extension. If the light is red, press the VM 
key followed by the DSS/BLF key.
The incoming caller is transferred to the extension’s mailbox.
Related Programming
 FF5 (Keys): FF Key Assignment for Extensions
 FF5 (Keys): FF Key Assignments for DSS Consoles
Considerations
 The VM key can be used...