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Panasonic Digital Business System Section 300 Installation Guide

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Page 571

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-6, Version 4 
Permanent Call Forwarding. Permanent call forwarding is assigned through 
system programming, rather than by the user. Permanent call forwarding is normally 
used to forward calls to a voice mail system. 
An extension user can invoke other forms of call forwarding (no answer, busy, all 
calls) to temporarily override the permanent call forwarding destination. 
Permanent call forwarding can be used with busy,...

Page 572

Section 700, Feature Operation 
issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
4. If you’re forwarding to an internal number, enter the number of the extension 
you want to receive your calls. If you’re forwarding to an outside number, 
press AUTO plus the appropriate speed dial number. 
Note: To forward to an outside number, the number must be programmed 
into personal or system speed dialing. With CPC-A or CPC-B Versions prior 
to 2.0, you can only forward to an outside number that is...

Page 573

Section 709, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Considerations 
l With CPC-A and CPC-B Versions prior to 2.0, calls cannot be forwarded to 
an extension that already has call forwarding activated. In other words, 
phone “A” could only forward to phone “B” if phone “B” was not 
forwarded. 
Beginning with CPC-B Version 2.0, calls can be forwarded to extensions 
that have call forwarding activated. For example, phone “A” can be 
forwarded to phone “B,” even if...

Page 574

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-l3, Version 4 
Call Hold 
(All Versions) 
The DBS provides both Exclusive and System Hold. 
Exclusive Hold 
Descripfion 
With Exclusive Hold, only the station that held the call can retrieve it. 
Exclusive Hold can be used to hold CO calls and intercom calls. 
Operation 
To place a call on Exclusive Hold: 
Press the line key being used for the call. 
The line LED will flash green and you will hear intercom dial tone. 
c...

Page 575

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Considerations 
l When using an outside line for which there is no line key on your 
extension, press the HOLD key to place the call on hold, then press a 
vacant line key. Release the held call by pressing HOLD again. (System 
programming determines whether the call will be placed on Exclusive 
Trunk Hold or System Trunk Hold.) 
l A held call will recall if it is not retrieved before the Hold Recall Timer...

Page 576

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, VeFsion 4 
To release a call placed on System Hold from the extension that placed it there: 
Press the line key that is flashing green. 
l The line LED will stop flashing and remain lit. 
l “CO TALK ##Ol” will appear on the display if the call was on outside line 1. 
To release a call placed on System Trunk Hold from a different extension: 
Press the line key that is flashing red. 
l The line LED will turn green and stop...

Page 577

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
l If your system is set to onhook transfer, you have placed an outside call on 
hold, and then you make an Intercom Call, you must make sure the other 
extension presses the 
FLASH key or hangs up before you do. If you hang 
up before the other extension, the held outside line will be transferred to 
that extension. 
l If there is no response to the Hold Recall, the tone will sound at the 
Attendant Phone...

Page 578

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
To retrieve a parked call: 
1. Pick up the handset. 
You will hear intercom dial tone from the handset. 
2. Dial “76.” 
3. Dial the number of the extension that parked the call. 
“CO TALK TRK #l” will appear on the display if the call was parked on line 
1. 
Related Programming 
l FFl (System): Park Recall Timer 
Considerations 
l An alarm tone will sound if a parked call is not released before the Recall...

Page 579

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-6, Version 4 
Call Pickup 
(All Versions) 
The DBS provides both directed and group call pickup. 
Direct Call Pickup 
- 3 Description 
A call to any extension can be answered at from other extension using the Direct Call 
Pickup feature. The Direct Call Pickup feature can also be programmed into a One- 
Touch key. 
Operation 
1. Pick up the handset. 
You will hear intercom dial tone from the handset. 
2. Dial “79.” 
3....

Page 580

Section 700, Feature Operation 
issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Considerations 
l If more than one caller is attempting to reach the ringing extension, the 
Direct Call Pickup feature will answer the call that arrived first. 
Once the call has been picked up, other extensions that attempt to pick up 
the call receive busy tone. 
l You can answer incoming calls, intercom calls (both tone and voice), call 
waiting, paging, transferred calls, or recalls using the Direct Call...
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