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Panasonic Digital Business System Section 300 Installation Guide

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Page 581

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-6, Version 4 
Related Programming 
l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) 
l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) 
l FF3 (Extension): Extension Page Group 
l FF5 (FF Keys): FF Key Assignments for Extensions 
Considerations 
l If more than one call is arriving at the Paging Group, the Group Call Pickup 
feature will answer the call to the lowest port number first....

Page 582

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Call Transfer 
(All Versions) 
The DBS provides two call transfer methods: blind transfer and screened transfer. 
Blind Transfer 
Description 
Blind transfer allows the transfer of a call directly to an extension, without waiting for 
the called extension to answer. 
Operation 
1. Press the HOLD key to place the outside call on hold. 
l The line LED for the outside line on hold will flash green. 
l You will...

Page 583

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Related Programming 
l FFl (System): Onhook Transfer 
l FFI (System): Extension Transfer Recall Timer 
l FE1 (System): Attendant Transfer Recall Timer 
Considerations 
* In order to transfer a call by pressing HOLD, dialing the extension, and 
going onhook, the Onhook Transfer feature must be enabled in system 
programming. 
l If Onhook Transfer is disabled, blind transfer is performed by pressing 
HOLD,...

Page 584

Section 700, Feature Operation 
issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Screened Transfer 
Description 
Using the Screened Transfer feature, you can contact a third party and announce the 
call before the transfer. 
Operation 
To use Screened Transfer when your system is set for Onhook Transfer: 
1. Press the HOLD key to place the call on hold. 
l The line LED for the outside line on hold will flash green. 
l You will hear intercom dial tone from the handset. 
l “Hold TKK #IO 1”...

Page 585

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
3. When your call is answered, inform the third party of the transfer. 
l The EXT LED will stop flashing and remain lit. 
l “Talk-EXT 135” will appear on the display if extension 135 answered. 
4. Press the PROG key or dial “8.” 
l The line LED for the original outside line will turn red. 
l “TRF 135 TRK ##01” will appear on the display if a ca.Hon line 1 is 
transferred to extension 135. 
l The third party...

Page 586

Section 700, Feature Operation 
issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
I 
l 
When you transfer a call to an extension that is busy or does not answer,and 
does not have Call Forwarding activated, a call tone will sound at your 
extension after Transfer Recall Timer expires. The other extension’s 
number and the number of the transferred CO line or extension will then 
appear on your display and the call will be returned to your extension. 
(For example, if you transfer an outside...

Page 587

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
Operation 
To set Call Waiting: 
1. Press the ON/OFF key. 
2. Dial the extension number. 
You will hear a busy tone from the speaker. 
3. Press “3.” 
l The EXT LED will flash. 
l “Call Wait 157” will appear on the display if you called extension 157. 
4. If you want to send a text message, dial the desired message code (5 - 9). 
The corresponding message will display on the called party’s phone. (If the...

Page 588

Section 700, Feature Operation 
issue 1. July 6, 1993 Key Telephone Features 
CPC-6, Version 4 
i 
Note: To answer a call waiting tone, you may flash the switchhook, ratlrer 
than hang up. If you flash the switchhook, you are connected to the waiting 
party immediately. 
To answer Call Waiting using the Talk Back key: 
A “Talk Back” key can be assigned to an FF key. The Talk Back key allows you to 
answer a waiting call without disconnecting the original call. 
1. The LED of the Talk Back key will flash...

Page 589

Section 700, Feature Operation 
Issue 1. July 6, 1993 Key Telephone Features 
CPC-B, Version 4 
l A call on an outside line can be placed on hold before Call Waiting is 
answered to avoid terminating the original call. An Intercom Catl, however, 
must be terminated before Call Waiting can be answered. 
l If onhook Call Transfer has been programmed and an outside line is placed 
on hold to answer Call Waiting, make sure you replace the handset after the 
other extension hangs up. If the caller hangs up...

Page 590

Section 700, Feature Operation 
Issue 1. July 6,1993 Key Telephone Features 
CPC-B, Version 4 
Programming 
l FF6 (Names and Messages): Call Waiting/OHVA Text Reply 
Considerations 
l Text messages l-5 can be changed from an attendant phone or a DSS/72. 
Camp-on 
(All Versions) 
Description 
If you reach a busy extension, the Camp-on feature will alert you with a ring when the 
extension becomes free. You will then be able to pick up your handset to automatically 
dial the extension. 
Operation 
To...
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