Panasonic DBS 576HD Technical Manual

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-53
Various types of information are reported on the SMDR record and each type of information occupies 
a set position in the SMDR format. Three SMDR formats are available (See Figure 1 on page 3-54.) 
One type of information is the “condition code” which occupies the first position in the output format. 
This code specifies what type of call was made or received (e.g., DISA Incoming call [S] or Closed...

3-54 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Figure 3-1. Output data format
Condition Code: (I: Incoming call / D: DID.DDI incoming call / h: Hold incoming call / N: Network 
incoming call / S:DISA incoming call / t: Transfer incoming call / A: Abandoned Call / O: Outgoing 
call [Non LCR] / F: Call forward outside call / H: Hold outgoing call / L: LCR outgoing call / T: 
Transfer outgoing call / W: Closed Numbering call)
Call Start Time (MM=01 to...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-55
ISDN B-channel number (Format #3 only) (bb = None (space) or 01 to 30)
Carriage Return Line Feed
Related Programming
• FF2: SMDR for Outbound Calls (for Analog, E&M Tie Line, and ISDN)
• FF2: SMDR for Inbound Calls (for Analog, E&M Tie Line, and ISDN)
• FF1-006: Serial Port Receive Data
• FF1-009: SMDR Output Format
Hardware Requirements
• A printer or external call accounting system is required to...

3-56 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Toll Restriction Service 
Description
Toll Restriction Service (TRS) allows access levels, including the prohibition of long distance calls or 
after-hours calls, to be assigned to specific extensions or CO lines. This minimizes non-business 
related calls and reduces phone bills by only allowing long distance calls over designated lines.
TRS can be used in conjunction with Automatic Route Selection...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-57
Operation
To access a trunk group:
Hardware Requirements
•N/A
Related Programming
• FF1-3: MCO Access
Considerations
• Trunks can only appear in one trunk group.
• If Automatic Call Routing is enabled, the MCO access code (9 by default) automatically 
accesses the Automatic Route Selection (ARS) features.
Virtual Port
Description
Virtual ports are not physical ports in the System. They are phantom or...

3-58 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Related Programming
•N/A
Considerations
•N/A
Virtual Port used for Floating Hold
You can assign a virtual port that is not assigned an extension number to be used for floating hold. The 
virtual port is assigned to an FF key. Calls can then be placed on hold on the virtual port FF key. Any 
extension that is assigned the same virtual port FF key can then pick up the held call. 
This can be used like a...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-59
Third-Party Voice Mail Support
Description
The System supports third party Voice Mail systems with features such as:
• Answer Supervision for Voice Mail
• Call Forward ID Code for Voice Mail
• Direct Inward Dial (DID)/DNIS/Direct Dial Inward (DDI) ID Code for Voice Mail
• Disconnect Signal
• High Priority Message Waiting
• Message Key ID Code
Answer Supervision for Voice Mail
Description
This feature...

3-60 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Operation
To set a Call Forward ID Code for Voice Mail:
To clear the ID Code:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
DID/DNIS/DDI Voice Mail ID Code
DID/DNIS/DDI calls may be sent directly to voice mail through the used of the DID Voice Mail ID 
Code. A prefix and suffix may be specified to be sent to the voice mail as well as a chosen number of 
DID digits.
Either no...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-61
Related Programming
• FF1-4-06: DID Number Automatic Send to VM
• FF1-4-06: VM ID Code Prefix
• FF1-4-06: VM ID Code: Suffix
Considerations
• Each pause is a fixed 1 second delay.
• If you do not assign a Voice Mail ID Code, the DID digits will be sent to voice mail.
• Only one Voice Mail ID Code is available for the system.
Disconnect Signal
Beginning with CPC Version 2.0, either busy tone or silence...

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Chapter 7. SLT Features Section 700 - Operation
Operation
To retrieve a message at Voice Mail:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Voice Mail Transfer Key
Description
The Voice Mail Transfer (VM/TRF) key allows you to transfer calls to voice mailboxes without 
waiting for voice mail to answer. You can assign a Voice Mail Transfer key from a phone or through 
system programing.
Two Voice Mail Transfer keys are...