Panasonic DBS 576HD Technical Manual

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-3
AEC Disconnect
Description
This feature allows the System to send a disconnect signal of 1 second to an analog device indicating 
that the calling party has hung up (terminated the call). This feature is useful with a Third-party Voice 
Mail or an Answering Machine. By default this feature is disabled.
Hardware Requirements
•AEC port
Tandem Connection 3-46
Non-Blocking Architecture 3-47
Power On...

3-4 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Related Programming
• FF3-0: Loop Disconnect Signal
Considerations
• The 1 second time duration of the disconnect signal is fixed. (It cannot be changed.)
Attendant Groups
Description
An attendant phone is often used as a central answering point for other extensions. In addition, 
attendant phones frequently have special capabilities for monitoring and programming extensions.
You can reach the assigned...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-5
•   Extension calls
•   Private network attendant calls
•   Call reversion
•   Call forwarded to Attendant Hunt Group
Automatic Call Distributor 
Description
The System provides an optional Automatic Call Distributor (ACD) for efficient presentation, 
handling, and management of incoming calls to one or more groups of specialized users. 
This optional Built-in ACD is contained on a single circuit card...

3-6 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
• Wrap Mode which allows an agent to complete any paperwork before becoming available to 
take another call. 
Hardware Requirements
• See Section 520 - Built-In ACD Reference Manual.
Related Programming
• See Section 520 - Built-In ACD Reference Manual.
Considerations
• For more information, see Section 520 - Built-In ACD Reference Manual.
Automatic Route Selection 
Description
When Automatic Route...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-7
Automatic Trunk to Trunk Transfer
Description
The System can be set to automatically transfer trunk calls out to another trunk without requiring the 
call to be answered internally. This transfer may be either trunk based or extension based (i.e., call 
forward outside).
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Background Music/MOH Separation
Description
Separate inputs are...

3-8 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Battery Backup
Description
When backup batteries are installed, the System will continue to operate in the event of a power 
failure. If using Battery Backup, backup batteries must be installed in each cabinet.
A fully loaded System will operate at least 15 minutes with the DBS 576HD. 
Hardware Requirements
• Back-up battery unit (VB-44026)
Related Programming
•N/A
Considerations
• Any device connected to...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-9
Caller ID
Description
A properly equipped system supports Caller ID, a service offered by the network telephone service 
provider. The CO sends calling number information to the system after the first ring. Users with 
display telephones can see Caller ID information as incoming calls ring at their extension. They can 
also access previous calls via the Caller ID Call Log feature. The Caller ID number is...

3-10 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Hardware Requirements
• ISDN (PRI = VB-44540, BRI = VB-44530)
• FF1-0-01: System (Alpha Tagging)
Considerations
• The system may be set to display Caller ID in one of two priorities as follows:
Priority Choice 1
•   CID name (future feature)
•   Alpha tagging if matched
•   DID name
Priority Choice 2
•   DID name
•   CID name (future feature)
•   Alpha tagging if matched
• Currently Caller ID only...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-11
Class of Service 
Description
A Class of Service (COS) allows or restricts access to a group of features or functions. For instance, 
an Extension COS may allow Call Forwarding features. In the System, both extensions and trunks use 
classes of service.
The System supports the following COSs for trunks and extensions:
• COS - Trunk/Tie
• COS - Ext/Ext Restriction 
• COS - Extension Feature 
• COS - Trunk...

3-12 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Class of Service - Ext/Ext Restriction
Ext/Ext Restriction COS allows or restricts calls placed to other extensions based upon the Extension 
COS. Each Extension COS is programmed to either originate or not originate calls to another 
Extension COS.
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Class of Service - Extension
• FF1-0-10: Ext - Ext Restriction
• FF2: Extension COS Assignment...