Panasonic DBS 576 Technical Manual

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-27
Trunk Group Pickup
Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO 
incoming trunk group.
Operation
To use Trunk Group Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF5-3: MCO-Inbound Trunk Group
Considerations
•N/A
Trunk Direct Pickup
Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number....

5-28 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Considerations
• Calls in Exclusive Hold cannot be picked up.
Call Transfer
Description
The System allows you to transfer calls to either another extension or to an outside number. The 
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to 
transfer a call to a busy extension.)
Supervised Transfer
When completing a supervised transfer, the...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-29
Unsupervised Transfer
When completing an unsupervised transfer, the transferring party hangs up before the third party 
answers. 
Operation
To transfer a call to another extension without supervising the transfer:
To transfer a call to an outside number without supervising the transfer:
3.   When the call is answered, inform the third party of the 
transfer.Talk-EXT XXX displays (where XXX =...

5-30 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Camping a Call Onto a Busy Extension
Operation
To camp a call onto a busy extension:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Onhook Transfer at Ringback)
• FF1-0-03: Extension COS (Onhook Transfer at Talk)
• FF1-0-03: Extension COS (Onhook Transfer at Camp-on)
• FF1-0-03: Extension COS (Trunk-to-trunk On-hook Transfer Restriction)
Considerations
• If On-Hook...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-31
• If a call is unsupervised transferred to a busy extension, the call will camp on to the busy 
extension.
• To transfer to a outside party, it is best to use supervised transfer. If the trunk-to-trunk on-hook 
transfer restriction is enabled, a blind transfer will result in the loss of the second call but the 
second call will be kept on hold. If not enabled and the second outside party is busy,...

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Chapter 5. Key Telephone Features Section 700 - Operation
Hardware Requirements
• Caller ID daughter circuit card on the Loop Start Trunk Card if a Loop Start Trunk receives the 
call.
• ISDN (PRI-T Point) if ISDN card receives the call.
• Large Display Telephone or 44-Series Small Display Telephone. 
Related Programming
• FF1-0-01-0021: Caller ID Log Outgoing
• FF1-0-01-0022: Caller ID Log Control for Private or Out of Area
• FF8-1-10: Set Caller ID...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-33
Also, beginning with CPC version 2.0, the busy party can reply with a text message that displays on 
the camping on phone. Any one of the following messages can be selected. Messages 6 to 9 and 0 
have no default message text. All the messages can be changed through system programming. (see 
“Set Text Message Replies” on page 4-37 for more information on setting Text Message Replies).
Table 5-4....

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Chapter 5. Key Telephone Features Section 700 - Operation
To leave a text message while camped-on:
To reply to a text message:
To answer a Camp-on (Call Waiting) signal:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Manual Camp-on Send)
• FF1-0-03: Extension COS (Manual Camp-on Receive)
• FF1-2: Dial Plan
• FF3: Extension COS
• FF3-0: Auto Camp-on
Considerations
• You can transfer an outside call to a busy extension using...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-35
Conference Calls
Description
Conference Calls allow you to add another party to an existing conversation. With the standard 
system configuration, up to 4 parties can be included in a conference call at any one time. If the 
optional Conference Card is installed, additional parties up to a total of 8 can participate in a 
conference call. 
Any combination of extensions and CO lines can be in the...

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Chapter 5. Key Telephone Features Section 700 - Operation
•During a conference call, the extension (EXT) lamp lights on the conference originators 
telephone.
•When the conference call is placed on Conference Hold, the EXT lamp blinks on the conference 
originators telephone.
•When the conference originator adds an extension or outside line to the conference, the MCO 
key or VL (Virtual Line) key assigned to that party is turned off.
•During a...