Panasonic DBS 576 Technical Manual

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-7
Non-Verified Account Codes
Non-Verified Codes are not checked by the system for validity. Depending on the setting, the user can 
enter anything from 1-4 digits or 1-10 digits. Individual phones can be programmed to accept forced 
Account Codes (the user must enter a code for every call) or voluntary Account Codes (the user can 
enter a code, but doesn’t have to, for each call).
Non-Verified...

5-8 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
To enter an account code during an outside call:
Verified Account Codes
Stations restricted from outside call origination by Toll Restriction Service (TRS) can be allowed to 
make outgoing calls by entering a Verified Account code that changes the TRS. After a call is made, 
the SMDR record for the call will show the verified account code.
Operation
To make an outside call that requires an account...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-9
• Account Codes interact with TRS as shown in the following table:
Forced or Not ForcedVe r i f i e d  o r  
Non-VerifiedTRS Class
No Account Entry Account Entry
Not Forced Non-Verified Extension Port Based TRS 
ClassExtension Port Based TRS 
Class
Verified Account Code Based TRS 
Class
Forced Non-Verified TRS Class for Forced 
Account Code 
(FF1 0 19 0001)Extension Port Based TRS 
Class
Verified...

5-10 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Attendant Group Calls
Description
You can call the attendant group from any extension by dialing the designated attendant number.
Operation
To call an attendant group:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF3: Extension Number
• FF5-0: Attendant Hunt Groups
Considerations
• Up to 20 extensions can be included in an attendant group.
• The attendant pilot number is...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-11
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Auto Repeat Dial)
• FF3: Extension COS Assignment
Considerations
•N/A
Background Music
Description
If your System is set up to provide Background Music, music can be played from the speakers of idle 
telephones. If a call is made to an extension receiving Background Music, the music stops and the 
phone rings. Background...

5-12 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Hardware Requirements
• The music source must be purchased separately. It is not provided with the System. 
Related Programming
• FF1-0-03: Extension COS (BGM)
Considerations
•N/A
Busy Override 
Description
Busy Override allows you to break into another user’s outside or intercom calls to relay urgent 
information or to create three-party conference calls.
Operation
To break into a call with a...

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-13
Hardware Requirements
•N/A
Related Programming
• FF1-0-01: Splash Tone (Busy Override)
• FF1-0-03: Extension COS (Manual DND Override Send)
• FF1-0-03: Extension COS (Forced DND Override)
• FF1-2: Dial Plan
• FF3: Extension COS
• FF3: Data Security
Considerations
• You cannot break in on three-party conference calls.
• The default for the Override Alert Tone is off. If the Override Alert Tone is...

5-14 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Operation
To set a Callback Request:
To respond to a Callback Request:
To cancel a Callback Request: 
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Callback Request Send)
• FF1-0-03: Extension COS (Callback Request Receive)
• FF3: Extension COS 
• FF1-2-03: Dial Plan (Callback Cancel)
Considerations
•N/AAction Result
1.   Lift the handset or press the ON/OFF key....

Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-15
Call Forwarding
Description
Call Forwarding allows you to send your calls to another extension, to an outside line, or to Voice 
Mail. Call Forwarding can be set or canceled under the following conditions from either your own 
extension or from an alternate extension:
• Call Forwarding - All Calls
• Call Forwarding - Busy 
• Call Forwarding - No Answer
Call Forwarding-All Calls
When Call...

5-16 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
To cancel Call Forwarding-All Calls:
Call Forwarding - Busy
When Call Forwarding - Busy is set, all incoming calls to a busy extension are forwarded.
To set Call Forwarding - Busy:Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the appropriate Cancel Call Forwarding code:
•   For your extension, enter 731.
•   For another extension, enter 751.
3.   If...