Panasonic Courier Telephone User Guide
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Message Forwarding VO I CEMA I L MENU Ca l l FRWD *Ms g Ed *Ch a n g e cc my VMB * En t e r Ma i l bo x No Di rec tory Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Activate Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. 26
Create Distribution List VO I CEMA I L SE T UP Pass word Name Sc r e en Con f i rm DistList B ranch Cr ea t e Br owse D elete ReReco r d Sa l e s Mo n i t o r s En t e r Ma i l box No Di rectory Save D I ST NAME 01 Se r v i c_ SERV I CE Ad d D elete Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining List Names. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. 27
Browse Distribution List VO I CEMA I L SE T UP Pass word Name Sc r e en Con f i rm DistList B ranch Cr ea t e Br owse D elete ReReco r d 00 Sa l es 01 Admi n Jim Doyle Tom Mu r phy Save D I ST NAME 01 Se r v i c_ SERV I CE Ad d D elete Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Next to scroll through the remaining List Names. Prev to scroll backward through the menu options. Next to scroll through the remaining menu options. Prev to scroll backward through the menu options.AddDelete 28
Notify VO I CEMA I L MENU NO T I F Y S E T U P 1 - 615 - 889 - 4248 Pho neor Pager ActivateSetup Prev to scroll backward through the menu options. 29
Branching VO I CEMA I L MENU DistList Branch 0 - 207 203 - 2 1-2 01Empty-3 SetupPrev to scroll backward through the menu options.Setup 30
Recycled VO I CEMA I L MENU Re c y c l e F I FO 08 : 15 03 / 19 615 -822 - 4612 Save De l e t e Pl ay Repl y Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Prev to scroll backward to the previous screen. # to VM Menu 4 - Forward 5 - Callback 6 - Stamp 7 - Reverse 8 - Advance 9 - Pause 31
# * 1 1 2ABC 2ABC 1 5JKL 3DEF # 1 3DEF # 33 First Time User Setup As a first time user of the PanaVoice Courier Voice Mail System, you will be asked to perform your mailbox customization. Please follow the steps below to customize your mailbox, keep in mind that the system will “time out” after thirty seconds of perceived inactivity. You may want to read and familiarize yourself with the instructions (Steps 1- 7 below) before you actually begin. If you make a mistake or hit the wrong menu option, will bring you back to the pre- vious menu. 1. Dial into the voice mail system by pressing your voice mail key on your telephone, or by entering the extension of the voice mail set by your System Administrator (usual- ly 500). 2. A recording will inform you that you have not performed your mailbox customization, press to access the Setup Menu. 3. Next, press to set your password. Your password can be four to nine digits in length, or variable depending on what your System Administrator has configured as the setting. After you have entered your password, you will be presented with the menu choice again. To re-enter your password press , if you are satisfied press , and proceed to Step 4. 4. Your name recording will be used to identify your voice mailbox to other users of the voice mail system. To re-enter your name press , if you are satisfied proceed to Step 5. 5. Press to access the Voice Mail Main Menu. Press to enter the Send Incoming Calls to my Telephone Menu, it’s from this menu that you will record and activate your telephone greeting. 6. Press to record and activate Greeting 1. 7. Press to record your greeting in what the voice prompt has called the “First Part.” This may be confusing to you as a fire time user, but the First Part, Second Part options will be explained later in this guide. Remember topress when y o u are done. If you are not satisfied with your greeting, press and re-record it. If not, press to activate it and then hang up. You are now officially up and running, and can send and receive voice mail messages. For a more complete explanation of the PanaVoice Courier Voice Mail System, please refer to the remainder of this document.
1 Voice Mail Main Menu Listen to New Messages Plays your new messages. Please see page 3 of this guide for the Listen Options Menu. Listen to Old Messages Plays your saved messages. Please see page 3 of this guide for the Listen Options Menu. Send a Regular Message Immediately sends a message to a mailbox. Please see page 4 of this guide for the Send Options Menu. Send a Scheduled Message Sends a message to a mailbox on specific date and time. Please see page 4 of this guide for the Send Options Menu. Send Incoming Calls to my Telephone This setting is for when you are in the office and would like to have your calls ring at your desk before going to voice mail. You can record four different greetings and activate one of them. Greetings can be made of two parts so that you can make one part Static and the other part Dynamic. An example: Part 1 (Dynamic) - “ Hello, today is April 9th, you’ve reached John Smith and I am currently away from my desk . . .” Part 2 (Static) - “Please leave a mes- sage, or for immediate assistance, press 1 for Mary, 2 for Mike, 3 for Judy, 4 for Ed, or 5 for a company directory. Thank you.” The benefit of a two part message is that you can leave the lengthy second part of the message untouched, while rerecording the first part as needed. Of course if you don’t feel the need to be so informative with your greeting, you can simply record a Static greeting in the First Part. Example: Part 1 (Static) - “Hello, you reached the voice mail of John Smith. Please leave a message and I will get back to you as soon as I can. Thank you .” Send Incoming Calls to my Voice Mailbox This setting is for when you are out of the office and would like to have your calls go immediately to your personal voice mailbox greeting without ringing your telephone. You can record four different greetings (In a Meeting, Out of Office, Out to Lunch, and Other) and activate one of them. Greetings can be made of two parts so that you can make one part Static and the other part Dynamic. An example: Part 1 (Dynamic) - Hello, you’ve reached John Smith, I will be out of the office from April 6th through the 9th . . . Part 2 (Static) - “ Please leave a message and I will get back to you when I return, or for imme- diate assistance, press 1 for Mary, 2 for Mike, 3 for Judy, 4 for Ed, or 5 for a company directory. Thank you.” The benefit of this two part message is that 2ABC 3DEF 4GHI 5JKL 6MNO 34
you can leave the lengthy second part of the message untouched, while rere- cording the first part whenever you were out of the office. Once again, if you don’t feel the need to be so informative with your greeting, you can simply record a Static greeting in the First Part. Example: Part 1 (Static) - “ Hello, you reached the voice mail of John Smith. I am currently out to lunch, please leave a message and I will get back to you as soon as I can. Thank you .” Set up and Activate Call Forwarding From this option you can have your calls forwarded to another extension (up to four). Your calls will ring your telephone first and then proceed to try each activated extension in a cascading pattern. The location of an extension can be moved within the cascading order by moving it’s location. If the caller does not reach anyone else, they will have the opportunity to leave a voice mail message in your mailbox. Set up and Activate Message Forwarding With this option you can set-up to have your messages forwarded to another mailbox (one). Incoming voice mail messages will only be left in that designat- ed mailbox unless you select the Carbon Copy (cc) option. Notify The Notify feature is used to do just that, notify the mailbox owner that a mes- sage has been left in their mailbox. Notification can be made to telephones, cellular phones, and pagers for all incoming messages, or just those marked urgent. Activated notification numbers will be called in a cascading order, and numbers can be moved from location to location to reflect the desired order. Setup From this menu you will be able to set your password, record your name for identification purposes, toggle on or off calls screening, confirmation, call queu- ing, message totals, call playback order, create distribution lists, setup branch- ing extensions, and access your recycle bin.7PRS 8TUV 9WXY * 35