Panasonic Color Laser Multi-Function Printer Dp Mc210 Operating Instructions

							10. Useful Information
81
10.5.1 Inserting an SD card
Insert the SD card (1) with the labelled surface facing 
upward into the SD card slot (2).
10.5.2 Removing an SD card
1
Push the SD card in (1).
2Pull the SD card (2) straight out.
File folder in an SD card
When you save files into the SD card, the following folder 
is made on the SD card.
SD:/PRIVATE/MEIGROUP/PCC/MFP/IMAGE/XXXXXX
(“XXXXXX” will vary depending on the unit.)Note:
LDo not delete or change the folder name on your 
computer.
LIf you use the SD card with 2 or more units at the 
same time, a different folder is made on the SD card 
for each unit. To view data that was saved using a 
different unit, you need to select the folder that was 
created by the different unit.
12
1
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							10. Useful Information
82
Option
10.6 Optional handset unit
You can add an optional handset unit. See page 7 for 
accessory information.
Important:
LBefore installing or removing the optional 
handset unit, be sure to turn the power switch 
OFF. For more details about the installation, 
please refer to the installation guide for the 
optional handset unit.
1Connect the handset cord (1) to the handset cradle.
2Connect the handset connector (2).
LRemove the cover (3) from the handset unit 
connection jack if attached.
3Lift the handset cradle in the direction indicated by 
the arrow (4) to insert the tab (5), then insert the 
rib (6) by pushing the handset unit toward the unit.
4Pull out the handset cord holder (7) and pass the 
handset cord (8) through the handset cord holder.
1
32
6
5
4
8
7 
						

							10. Useful Information
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5Place the handset (9) on the handset cradle, then 
connect the handset cord (j) to the handset.
Note:
LWhile talking to the other party, you can send a fax 
using the scanner glass as follows.
1Press {V} or {^} repeatedly to select “Fax”.
2Press {} repeatedly to select “Send”. 
i {Black}
(To receive a fax, select “Receive”, and then 
press {Black}.)
To remove the handset unit
1.Disconnect the handset cord (1) from the handset, 
then remove the handset (2) from the handset 
cradle.
2.Remove the handset cord from the handset cord 
holder (3), then close the handset cord holder.3.Pull the handset unit slightly forward (4), then lift it in 
the direction of the arrow (5) to remove the rib.
4.Remove the tab (6), then disconnect the handset 
connector (7).
9
j
1
2
3
5
4
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							10. Useful Information
84
10.7 Optional automatic duplex 
unit
You can add an optional automatic duplex unit. See page 
7 for accessory information.
A4, letter or legal-size recording paper (plain and thin) 
can be used.
Important:
LBefore starting installation of the optional 
automatic duplex unit, be sure to turn the power 
switch OFF. For more details about the 
installation, please refer to the installation guide 
for the optional automatic duplex unit.
LTo use the optional automatic duplex unit with 
your computer, you need to change the printer 
properties. See page 85 for details.
10.8 Optional input tray
You can add an optional input tray. See page 7 for 
accessory information.
A4, letter or legal-size recording paper (plain and thin) 
can be used.
The optional input tray can hold:
– Up to 520 sheets of 75 g/m
2 (20 lb) paper.
– Up to 470 sheets of 80 g/m2 (21 lb) paper.
– Up to 410 sheets of 90 g/m2 (24 lb) paper.
– Up to 360 sheets of 105 g/m2 (28 lb) paper.
LThe unit is set for printing letter-size plain paper 
by default.
–To use A4 or legal-size paper, change the 
recording paper size setting (feature #382 on 
page 61).–To use thin paper, change the recording paper 
type setting (feature #383 on page 61).
Important:
LBefore starting installation of the optional input 
tray, be sure to turn the power switch OFF. For 
more details about the installation, please refer 
to the installation guide for the optional input 
tray.
LAfter installation, you can select the optional 
input tray to be used for the following:
– Paper input tray setting for faxing (feature 
#440 on page 65).
– Paper input tray setting for copying (feature 
#460 on page 67).
– Paper input tray in PCL (feature #760 on page 
68).
– Paper input tray setting for the scan to e-mail 
print feature (feature #565 on page 74).
– Paper input tray setting for direct print 
(Feature #669 on page 75).
LTo use the optional input tray with your 
computer, you need to change the printer 
properties. See page 85 for details.
Caution for the optional input tray
LDo not drop the optional input tray.
LHold the optional input tray with both hands 
when removing or installing. The optional input 
tray weighs approximately 4.8 kg (10.6 lb) when 
the recording paper is fully installed. 
						

							10. Useful Information
85
Do not touch the plate (1) on the left side of the 
optional input tray.
LDo not position the unit in a location where it is 
unstable or subject to vibrations. The unit weighs 
approximately 40 kg (88 lb) when the optional input 
tray is installed and the recording paper is fully 
installed.
10.9 Setting the optional input 
tray/optional automatic duplex 
unit
To use the optional input tray/optional automatic duplex 
unit with your computer, proceed as follows.
LThis setting is necessary for both the color and 
monochrome printer drivers.
1[Start]
2Open the printer window.
For Windows 98/Windows Me/Windows 2000:
[Settings] i [Printers]
For Windows XP Professional:
[Printers and Faxes]
For Windows XP Home:
[Control Panel] i [Printers and Other 
Hardware] i [Printers and Faxes]
For Windows Vista:
[Control Panel] i [Printers]
3Select the unit’s name.
4For Windows 98/Windows Me/Windows 
2000/Windows XP:
Select [Properties] from the [File] menu.
LThe printer properties window will appear.
For Windows Vista:
Select [Properties] from the [Organize] menu.
LThe printer properties window will appear.
5Click [Auto Configuration] on the [Device] tab. 
i [OK]
LThe optional input tray and/or optional automatic 
duplex unit will be automatically detected.
–For [Number of Input Tray], [2] will be 
selected.
–For [Automatic Duplex Unit], [Installed] 
will be selected.
If the setting is not changed automatically, 
change it manually.
6[OK]
Approx. 4.8 kg (10.6 lb)
1 
						

							11. Help
86
For assistance, please contact an authorized Panasonic dealer.
11 Help Error Messages
11.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the 
confirmation and journal reports (page 46).
MessageCodeCause & Solution
Communication Error40-42
46-72
FFLA transmission or reception error occurred. Try 
again or check with the other party.
43
44LA line problem occurred. Connect the telephone line 
cord to a different jack and try again.
LAn overseas transmission error occurred. Try using 
the overseas mode (feature #411 on page 63).
Document Jammed-----LRemove the jammed document (page 106).
Error-Not Your Unit53
54
59
70LA transmission or reception error occurred because 
of a problem with the other party’s fax machine. 
Check with the other party.
Junk Fax Proh. Reject-----LThe junk fax prohibitor feature of this unit rejected 
fax reception.
Memory Full-----LThe memory is full of received documents due to a 
lack of recording paper or a recording paper jam. 
Install paper (page 15) or remove the jammed paper 
(page 101).
LIf feature #442 is set to “Always” (page 65), check 
the connection between the computer and the unit.
LIf feature #448 is set to “On” (page 65), the memory 
is full of received documents. View, print or save the 
documents, and then erase unnecessary 
documents (page 52).
No Document / Failed Pickup-----LThe document was not fed into the unit properly. Re-
insert it and try again.
Other Fax not responding-----LThe other party’s fax machine is busy or has run out 
of recording paper. Try again.
LThe other party’s fax machine rings too many times. 
Send the fax manually (page 45).
LThe other party’s machine is not a fax machine. 
Check with the other party.
LThe number you dialed is not in service.
Pressed the ‘Stop’ key-----L{Stop} was pressed and fax communication was 
canceled.
The cover was opened-----LThe front or left cover was opened. Close it and try 
again.
OK-----LFax transmission or reception was successful. 
						

							11. Help
87
For assistance, please contact an authorized Panasonic dealer.
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
DisplayCause & Solution
“Access Error”LThe access to an SD card did not work correctly due to some existing 
problem. Press {Stop} to clear the message, or remove the SD card, and 
then try again.
“Call Service”LThere is something wrong with the unit. Contact our service personnel.
“Change Supplies Toner 
Empty”
“Change Supplies Black  
:Empty”LThe toner cartridge life is finished (page 9). Replace the toner cartridge 
immediately.
Note:
L“Black”: Black toner
L“Cyan”: Cyan toner
L“Magenta”: Magenta toner
L“Yellow”: Yellow toner
“Change Supplies Toner 
Low”
“Change Supplies Black  
:Low”LThe toner cartridge life is near its end (page 9). Replace the toner cartridge 
as soon as possible.
Note:
L“Black”: Black toner
L“Cyan”: Cyan toner
L“Magenta”: Magenta toner
L“Yellow”: Yellow toner
“Change Supplies 
Replace Waste Toner”
“Change Supplies 
Replace Waste Toner 
Cartridge”LThe waste toner cartridge life is finished. Replace the waste toner cartridge 
immediately (page 10, 113).
“Change Supplies Waste 
Toner Full”LThe waste toner cartridge life is near its end. Replace the waste toner 
cartridge as soon as possible.
“Check Document”LThe document was not fed into the unit properly. Remove the document, 
and then press {Stop} to clear the message. Re-insert the document. If 
misfeeding occurs frequently, clean the document feeder rollers (page 108) 
and try again.
“Check Install Input 
Tray #1”LThe paper input tray is not installed correctly. Pull out the paper input tray 
and re-insert it.
Note:
L“#1”: Standard input tray
L“#2”: Optional input tray
L“#1+#2”: Standard input tray and optional input tray
“Check Paper”LYou are printing on envelopes. Check the standard input tray to be sure that 
envelopes are installed, and then press {Black}/{Color}.
LThe recording paper size is not the same as the size selected for copy. 
Change the recording paper size setting (feature #380 on page 61 or 
feature #382 on page 61), and install the appropriate recording paper.
LThe recording paper size is not the same as the size selected when printing 
from the PC. Change the recording paper size setting (feature #380 on page 
61 or feature #382 on page 61), and install the appropriate recording paper.
LThe recording paper size is not the same as the size selected for receiving 
a fax. Change the recording paper size setting (feature #380 on page 61 or 
feature #382 on page 61), and install the appropriate recording paper. 
						

							11. Help
88
For assistance, please contact an authorized Panasonic dealer. “Check Pick Up Input 
Tray #1”LRecording paper was not fed into the unit properly. Re-insert the recording 
paper (page 105).
Note:
L“#1”: Standard input tray
L“#2”: Optional input tray
“Color Drum Life Low”
“Monochrome Drum Life 
Low”LThe drum cartridge life is near its end. Replace the drum cartridge as soon 
as possible.
“Color Drum Replace”
“Monochrome Drum 
Replace”LThe drum cartridge life is finished. Replace the drum cartridge immediately.
Note:
LThe continuous use of an old drum cartridge may cause malfunction. To 
prevent this, when the drum life is finished, the unit will stop printing after a 
while, and printing will not be possible until a new drum cartridge is 
installed.
“Cool Down Fuser”LThe unit is cooling down the fuser unit. Wait for a while.
“Directory Full”LThere is no space to store new items in navigator directory. Erase 
unnecessary items (page 46).
“Drum Not Installed”LThe color drum cartridge or the monochrome drum cartridge is not installed. 
Install it (page 11).
“E-Mail Size Over”LWhen performing scan to e-mail server, the total file size of scanned data 
exceeded the file size limitation. Divide the document into sections.
“Fax in Memory”LThe unit has a document in memory. See the other displayed message 
instructions to print out the document. For fax memory capacity, see page 
111.
LIf feature #442 (page 65) is set to “Always”,
– check the connection between the computer and the unit.
– check the computer is turned ON.
LIf feature #448 (page 65) is set to “On”,
– view, print or save the received fax documents (page 51, 52), and then 
erase the unnecessary documents (page 52).
– turn the setting to “Off”. The fax documents stored in memory will be 
printed automatically.
– set feature #449 (page 65) to “On”, and then print the received fax 
documents (page 52).
“File Size Over”LWhen performing scan to FTP server, the total file size of scanned data 
exceeded the file size limitation. Divide the document into sections.
LWhen printing a file on an FTP server, the total print file size exceeded the 
file size limitation. Divide the document into sections.
“Front or Left Cover 
Open”LThe front or left cover is open. Close it.
“Keep Copying”LCopying has stopped due to some existing problem (example: a lack of 
recording paper or a recording paper jam). See the other displayed 
message instructions to continue copying.
“Keep Printing”LDirect printing has stopped due to some existing problem (example: a lack 
of recording paper or a recording paper jam). See the other displayed 
message instructions to continue printing.
“Low Temperature”LThe inside of the unit is extremely cold and cannot be operated. Use the unit 
in a warmer area.
DisplayCause & Solution 
						

							11. Help
89
For assistance, please contact an authorized Panasonic dealer. “Memory Full”LWhen performing memory transmission, the document being stored 
exceeded the memory capacity of the unit. Send the entire document 
manually.
LWhen making a copy, the document being stored exceeded the memory 
capacity of the unit. Press {Stop} to clear the message. Divide the 
document into sections.
“Memory Overflow”LWhen printing a file, the document being stored exceeded the memory 
capacity of the unit. Press {Stop} to clear the message. Change the printer 
settings (page 29).
“Modem Error”LThere is something wrong with the unit’s modem. Contact our service 
personnel.
“No Fax Reply”LThe other party’s fax machine is busy or has run out of recording paper. Try 
again.
“No Printable Data”LThere is no printable data on the SD card or FTP server. Store the data in 
a supported format.
“Not Supported Format”LThe files on the SD card are in an unsupported format. Use one of the 
supported formats (page 31).
LThe SD card is not formatted correctly. After backing up your data, use your 
computer to format the SD card, selecting FAT for the file system. 
Formatting the card will erase all data stored on the SD card.
“Not Supported Media”LThe inserted SD card could not be read. Use a supported SD card (page 
80).
“Out of Paper Input Tray 
#1”LRecording paper is not installed or the paper input tray has run out of paper. 
Install paper (page 15, 30).
LRecording paper was not fed into the unit properly. Reinstall the paper 
(page 15, 30).
Note:
L“#1”: Standard input tray
L“#2”: Optional input tray
L“#1+#2”: Standard input tray and optional input tray
“Paper Jammed”LA recording paper jam occurred. See the other displayed message 
instructions to remove the jammed paper (page 101).
“PC Fail or Busy.”LThe cable or the computer power cord is not connected correctly. Check the 
connections (page 18, 26).
LThe software is not running on the computer. Restart the software and try 
again.
“Please Wait”LThe unit is warming up. Wait for a while.
“Redial Time Out”LThe other party’s fax machine is busy or has run out of recording paper. Try 
again.
“Remove Document”LThe document is jammed. Remove the jammed document (page 106).
LAttempted to send or copy a document longer than 600 mm (23
5/8) using 
the automatic document feeder. Press {Stop} to remove the document. 
Divide the document into two or more sheets and try again.
DisplayCause & Solution 
						

							11. Help
90
For assistance, please contact an authorized Panasonic dealer. “RX Memory Full”LThe memory is full of received documents due to a lack of recording paper 
or a recording paper jam. Install paper (page 15) or remove the jammed 
paper (page 101).
LIf feature #442 (page 65) is set to “Always”,
– check the connection between the computer and the unit.
– check the computer is turned ON.
LIf feature #448 (page 65) is set to “On”,
– view, print or save the received fax documents (page 51, 52), and then 
erase the unnecessary documents (page 52).
– turn the setting to “Off”. The fax documents stored in memory will be 
printed automatically.
– set feature #449 (page 65) to “On”, and then print the received fax 
documents (page 52).
“Same name already 
exists.”LThe same file name already exists in the SD card folder. See the other 
displayed message instructions to continue saving the data.
“Scanner Position Error”LThere is something wrong with the scanner position. Turn the power switch 
OFF, then ON. If the problem cannot be solved, contact our service 
personnel.
“SD Size Over”LThere is no space to save new data on the SD card. Erase unnecessary 
data.
“SD Card is not 
inserted”LThe SD card has been removed from the unit. Reinsert it (page 81).
LThere is no SD card inserted in the unit. Insert one (page 81).
“SD Card Write 
Protection”LThe write-protect switch of the SD card is in the lock position. Unlock the 
switch to allow write access (page 80).
“Self Calibration”LThe unit is changing the color calibration. Wait for a while.
“Transmit Error”LA transmission error occurred. Try again.
“Toner Cartridge Not 
Installed”LThe toner cartridge is not installed. Install it (page 11).
“Tray #2 Left Cover 
Open”LThe left cover of the optional input tray is open. Close it.
“Waste Toner Not 
Installed”
“Waste Toner Cartridge 
Not Installed”LThe waste toner cartridge is not installed. Install it (page 10).
DisplayCause & Solution