Panasonic 60 Manual

							Answering System
31For assistance, please visit http://www.panasonic.com/help
Note:
LIf you do not press any dial keys within 
10 seconds after a voice guidance 
prompt, the unit disconnects your call.
When the Spanish voice guidance is 
selected
To start the voice guidance, press {9}. 
The voice guidance announces the 
available remote commands (page 31).
Note:
LIf you do not press any dial keys within 
10 seconds after a voice guidance 
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access 
certain answering system functions 
without waiting for the voice guidance to 
prompt you.
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering 
system remotely
If the answering system is off, you can 
turn it on remotely.
1Dial your phone number from a 
touch-tone phone.
2Let the phone ring 15 times.
LA long beep is heard.
3Enter your remote access code 
within 10 seconds after the long 
beep.
LThe greeting message is played 
back.
LYou can either hang up, or enter 
your remote access code again 
and begin remote operation (page 
30).
Answering system 
settings
Number of rings before the 
unit answers a call
You can change the number of times the 
phone rings “Ring count” before the 
unit answers calls. You can select 2 to 7 
rings, or “Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering 
system answers at the end of the 2nd 
ring when new messages have been 
recorded, or at the end of the 5th ring 
when there are no new messages. If you 
call your phone from outside to listen to 
new messages (page 30), you know that 
there are no new messages when the 
phone rings for the 3rd time. You can 
then hang up without being charged for 
the call.
1{MENU}
KeyOperation
{1}Repeat message
(during playback)
*1
{2}Skip message
(during playback)
{4}Play new messages
{5}Play all messages
{9}Stop playback
*2
Start voice guidance*3
{0}Turn answering system 
off
{*}{4}Erase currently playing 
message
{*}{5}Erase all messages
{*}{#}End remote operation
(or hang up)
TG401x.book  Page 31  Friday, December 3, 2010  1:36 PM 
						

							Answering System
32For assistance, please visit http://www.panasonic.com/help
2{V}/{^}: “Answering device” 
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Ring count” i {OK}
5{V}/{^}: Select the desired setting. 
i {OK} i {OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, call 
waiting, voice mail, and unlimited 
local/regional/long distance calls, please 
note the following:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 27).
LTo use this unit’s answering system 
rather than the voice mail service 
provided by your service provider/
telephone company, please contact 
your service provider/telephone 
company to deactivate your voice mail 
service.
If your service provider/telephone 
company cannot do this:
– Set this unit’s “Ring count” 
setting so that this unit’s answering 
system answers calls before the 
voice mail service of your service 
provider/telephone company does. 
It is necessary to check the number 
of rings required to activate the 
voice mail service provided by your 
service provider/telephone 
company before changing this 
setting.
– Change the number of rings of the 
voice mail service so that the 
answering system can answer the 
call first. To do so, contact your 
service provider/telephone 
company.
Caller’s recording time
You can change the maximum message 
recording time allowed for each caller. 
The default setting is “3 min”.
1{MENU}
2{V}/{^}: “Answering device” 
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Recording time” i 
{OK}
5{V}/{^}: Select the desired setting. 
i {OK} i {OFF}
TG401x.book  Page 32  Friday, December 3, 2010  1:36 PM 
						

							Voice Mail Service
33For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering 
service offered by your service 
provider/telephone company. After you 
subscribe to this service, your service 
provider/telephone company’s voice 
mail system answers calls for you when 
you are unavailable to answer the phone 
or when your line is busy. Messages are 
recorded by your service provider/
telephone company, not your telephone. 
Please contact your service provider/
telephone company for details of this 
service.
Important:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 27). For 
details, see page 32 (KX-TG4021/
KX-TG4071 series: page 3).
Voice mail message indication
When you have new voice mail 
messages, “New Voice Mail” is 
displayed on the handset if message 
indication service is available.
In order to listen to your voice mail 
messages, you must dial the voice mail 
access number of your service provider/
telephone company.
Note:
LIf the handset still indicates there are 
new messages even after you have 
listened to all new messages, turn it 
off by pressing and holding {#} until 
the handset beeps.
LIf your voice mail service uses voice 
mail tones and a message is over 3 
minutes long, the handset may not 
indicate new messages.
TG401x.book  Page 33  Friday, December 3, 2010  1:36 PM 
						

							Intercom/Locator
34For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made between 
handsets.
Note:
LIf you receive an outside call while 
talking on the intercom, you hear 2 
tones. To answer the call with the 
handset, press {OFF}, then press 
{C}.
LWhen paging a handset, the paged 
handset beeps for 1 minute.
Making an intercom call
1
{MENU}
2{V}/{^}: “Intercom” i {OK}
3Select the handset you want to page 
by pressing the desired handset 
number ({1} - {6}).
LTo stop paging, press {OFF}.
4When you finish talking, press 
{OFF}.
Answering an intercom call
1
Press {C} to answer the page.
2When you finish talking, press 
{OFF}.
Handset locator
You can locate a misplaced handset by 
paging it.
1Base unit: {LOCATOR}
LAll registered handsets beep for 1 
minute.
2To stop paging:
Base unit: Press {LOCATOR}.
Handset: Press {OFF}.
Transferring calls, 
conference calls
Outside calls can be transferred or a 
conference call with an outside party can 
be made between 2 handsets.
1During an outside call, press 
{MENU}.
2{V}/{^}: “Intercom” i {OK}
3Select the handset you want to page 
by pressing the desired handset 
number ({1} - {6}).
4Wait for the paged party to answer.
LIf the paged party does not 
answer, press {C} to return to 
the outside call.
5To complete the transfer:
Press {OFF}.
LThe outside call is being routed to 
the destination unit.
To establish a conference call:
Press {MENU}. i {V}/{^}: 
“Conference” i {OK}
LTo leave the conference, press 
{OFF}. The other 2 parties can 
continue the conversation.
LTo put the outside call on hold, 
press {MENU}. i {V}/{^}: 
“Hold” i {OK}
To resume the conference, press 
{MENU}. i {V}/{^}: 
“Conference” i {OK}
Answering a transferred call
Press {C} to answer the page.
TG401x.book  Page 34  Friday, December 3, 2010  1:36 PM 
						

							Useful Information
35For assistance, please visit http://www.panasonic.com/help
Wall mounting
Note:
LMake sure that the wall is strong 
enough to support the weight of the 
unit.
Base unit
■ KX-TG4011 series: page 3
Drive the screws (not supplied) into the 
wall.■ KX-TG4021/KX-TG4071 series: 
page 3
1Lead the AC adaptor cord and 
telephone line cord through the hole 
in the wall mounting adaptor in the 
direction of the arrow.
2Tuck the telephone line cord inside 
the wall mounting adaptor (A). 
Connect the AC adaptor cord and 
telephone line cord (B).
3Insert the hooks on the wall 
mounting adaptor into holes 1 and 
2 on the base unit.
Hook
Screws30 mm
 
(13/16 inches)
A B
Hooks
2
1
1 2
TG401x.book  Page 35  Friday, December 3, 2010  1:36 PM 
						

							Useful Information
36For assistance, please visit http://www.panasonic.com/help
4Adjust the adaptor to hold the base 
unit, then push it in the direction of 
the arrow until it clicks into place.
5Mount the unit on a wall then slide 
down to secure in place.
To remove the wall mounting adaptor
While pushing down the release levers 
(A), remove the adaptor (B).
Charger
Drive the screws (not supplied) into the 
wall.
83 mm 
(31/4 inches)
or
102 mm 
(4 inches)
83 mm
(31/4 inches)102 mm
(4 inches)
(120 V AC, 
60 Hz)
1
21
2
Wall phone plate
B
AA
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
TG401x.book  Page 36  Friday, December 3, 2010  1:36 PM 
						

							Useful Information
37For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG4021/KX-TG4071 series: page 3
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General use
Display messageCause/solution
BusyLThe called unit is in use.
LOther units are in use and the system is busy. 
Try again later.
LThe handset you are using is too far from the 
base unit. Move closer and try again.
LThere is no handset registered to the base 
unit matching the handset number you 
entered.
Error!!LRecording was too short. Try again.
*1
No link to base. 
Reconnect main base AC 
adaptor.LThe handset has lost communication with the 
base unit. Move closer to the base unit and try 
again.
LUnplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
LThe handset’s registration may have been 
canceled. Re-register the handset (page 23).
ProblemCause/solution
The handset does not turn 
on even after installing 
charged batteries.LPlace the handset on the base unit or charger to 
turn on the handset.
TG401x.book  Page 37  Friday, December 3, 2010  1:36 PM 
						

							Useful Information
38For assistance, please visit http://www.panasonic.com/help
Programmable settings
Battery rechargeThe unit does not work.LMake sure the batteries are installed correctly 
(page 10).
LFully charge the batteries (page 10).
LCheck the connections (page 10).
LUnplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the base 
unit. Register the handset (page 23).
I cannot hear a dial tone.LThe base unit’s AC adaptor or telephone line cord 
is not connected. Check the connections.
LDisconnect the base unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to have the 
unit repaired. If the working telephone does not 
operate properly, contact your service provider/
telephone company.
ProblemCause/solution
The display is in a 
language I cannot read.LChange the display language (page 13).
I cannot register a handset 
to a base unit.LThe maximum number of handsets (6) is already 
registered to the base unit. Cancel unused 
handset registrations from the base unit (page 23).
ProblemCause/solution
The handset beeps and/or 
7 flashes.LBattery charge is low. Fully charge the batteries 
(page 10).
I fully charged the 
batteries, but 7 still 
flashes or the operating 
time seems to be shorter.LClean the battery ends (S, T) and the charge 
contacts with a dry cloth and charge again.
LIt is time to replace the batteries (page 10).
ProblemCause/solution
TG401x.book  Page 38  Friday, December 3, 2010  1:36 PM 
						

							Useful Information
39For assistance, please visit http://www.panasonic.com/help
Making/answering calls, intercom
*1 KX-TG4021/KX-TG4071 series: page 3
ProblemCause/solution
w is flashing.LThe handset is too far from the base unit. Move 
closer.
LThe base unit’s AC adaptor is not properly 
connected. Reconnect AC adaptor to the base 
unit.
LThe handset is not registered to the base unit. 
Register it (page 23).
Noise is heard, sound cuts 
in and out.LYou are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset away from sources 
of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
The handset does not ring.LThe ringer volume is turned off. Adjust the ringer 
volume (page 21).
The base unit does not 
ring.
*1LThe ringer volume is turned off. Adjust the ringer 
volume (page 16).
I cannot make a call.LThe dialing mode may be set incorrectly. Change 
the setting (page 14).
LThe handset is too far from the base unit. Move 
closer and try again.
I cannot make long 
distance calls.LMake sure that you have long distance service.
TG401x.book  Page 39  Friday, December 3, 2010  1:36 PM 
						

							Useful Information
40For assistance, please visit http://www.panasonic.com/help
Caller ID
ProblemCause/solution
Caller information is not 
displayed.LYou must subscribe to Caller ID service. Contact 
your service provider/telephone company for 
details.
LIf your unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone line jack, plug the unit directly 
into the wall jack.
LIf you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
LThe name display service may not be available in 
some areas. Contact your service provider/
telephone company for details.
LOther telephone equipment may be interfering 
with this unit. Disconnect the other equipment and 
try again.
Caller information is 
displayed late.LDepending on your service provider/telephone 
company, the unit may display the caller’s 
information at the 2nd ring or later.
LMove closer to the base unit.
The caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned 
off. Turn it on and try again (page 21).
LYou need to call back the edited number to 
activate Caller ID number auto edit.
I cannot dial the phone 
number edited in the caller 
list.LThe phone number you dialed might have been 
edited incorrectly (for example, the long distance 
“1” or the area code is missing). Edit the phone 
number with another pattern (page 25).
The 2nd caller’s 
information is not 
displayed during an 
outside call.LIn order to use Caller ID, call waiting, or Call 
Waiting Caller ID (CWID), you must first contact 
your service provider/telephone company and 
subscribe to the desired service.
After subscribing, you may need to contact your 
service provider/telephone company again to 
activate this specific service, even if you already 
subscribed to both Caller ID and Call Waiting with 
Caller ID services (CWID).
TG401x.book  Page 40  Friday, December 3, 2010  1:36 PM