Palm Tungsten T2 Instructions Manual

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CHAPTER 17
Using Palm™ VersaMail™
Personal E-mail Software
With Palm™ VersaMail™ personal e-mail software, you can send, receive, and 
manage e-mail on your handheld. This chapter describes how to set up different 
types of e-mail accounts and explains how to use the many e-mail features in the 
VersaMail application. 
The VersaMail application version 2.5 is the newest offering in the line of Palm™ 
personal e-mail software applications. Formerly known as MultiMail
® software, 
the VersaMail 2.5...

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Getting started with the VersaMail application
To start using the application, simply tap the VersaMail icon   in the Applications 
Launcher on your handheld.
If you are using a Windows computer, the Palm VersaMail HotSync
® Conduit is 
installed automatically when you install the Palm Desktop software. See 
“Synchronizing e-mail between the handheld and the desktop” later in this 
chapter for information on using the conduit.
Synchronizing...

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Setting up and managing e-mail accounts
With the VersaMail application, you can access e-mail accounts from providers 
such as Earthlink or Yahoo. You may also access your corporate e-mail with the 
appropriate mail server configuration. See “Using a corporate e-mail account” 
later in this chapter for more information.
You can add up to eight e-mail accounts on your handheld by setting up a 
connection to an e-mail service provider or synchronizing to a...

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Network e-mail account prerequisites
Before you can set up a network e-mail account, you must do the following:
■Establish the e-mail account with an e-mail service provider. Common 
providers include Internet service providers (ISPs) such as Earthlink and 
Prodigy. A provider can also be a wireless GSM or GPRS carrier such as 
VoiceStream, Cingular, or Vodafone. You may also use a corporate e-mail 
account.
■Configure the service connection...

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■The name of the outgoing mail (SMTP) server
■Whether your e-mail account requires any security, such as SSL, APOP, or 
ESMTP
■Your e-mail address and password
■The login script (if any) that you need for connecting to your ISP or mail server
NOTEInformation about your e-mail account is available from the e-mail provider. 
Depending on the type of e-mail service you have, you may be able to access this 
information by going to the e-mail provider’s web site or...

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With a corporate e-mail account, you can access the following types of mail servers, 
among others:
■Microsoft Exchange
■Lotus Domino
■Sun iPlanet
VPNs
If you want to access e-mail on your handheld using your corporate e-mail 
account, you may need to set up a virtual private network (VPN) on your 
handheld. A VPN enables you to log in to your corporate mail server through the 
company’s firewall (security layer). Without a VPN, you cannot...

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4.Ta p  N e w.
5.Enter the following:
If the VersaMail application knows the protocol for the mail service you 
selected, it displays the correct protocol.
6.Ta p  N e x t .
Entering the account username and password
In the next part of the VersaMail Account Setup, you enter the username and 
password for this account. The VersaMail 2.5 application provides strong 128-bit 
AES encryption for your password.
Account NameEnter a descriptive name for the account,...

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To enter the account username and password:
1.Enter the username you use to access your e-mail. This is generally the part of 
your e-mail address appearing before the @ symbol; it is usually not your entire 
e-mail address.
2.Tap the Password box, and then enter your password. 
3.Tap OK. The Password box displays the word “Assigned” to indicate that a 
password has been entered.
4.Ta p  N e x t .
Entering the name of the outgoing and...

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3.Enter the name of your outgoing (SMTP) mail server, such as 
smtp.mail.yahoo.com.
If the VersaMail application knows the outgoing mail server name based on the 
mail service you selected, the correct server name is displayed.
4.Ta p  N e x t .
5.Do one of the following:
– To accept these mail options and begin using the VersaMail application, tap 
Done. This takes you to the Inbox of the account you set up. See “Getting, 
sending, and managing e-mail” later...

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2.Ta p  N e x t .  
Setting outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
Delete messages 
on serverTo delete messages on your provider ’s mail server when 
they are deleted in the VersaMail application, select the 
Delete messages on the server when they are deleted in 
VersaMail check box.
Leave mail on 
server (POP 
account only)To get e-mail on your handheld but also leave it on the server 
so you can...