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Palm M125 Handheld Instructions Manual

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Page 211

Appendix B Page 203
When I press the 
HotSync button on 
the cradle/cable, 
nothing happens on 
the Palm Desktop 
software, and my 
handheld times out.nMake a copy of your Palm folder. 
Uninstall, then reinstall Palm Desktop 
software.
nTurn on your handheld and tap the 
Applications icon. Tap the HotSync icon, 
then tap Local. 
When I perform a 
HotSync operation, 
my information does 
not transfer to Palm 
Desktop software.nIf you have performed a HotSync 
operation successfully, but you cannot 
find...

Page 212

Page 204  Frequently Asked Questions
I want to 
synchronize my 
computer with more 
than one handheld.nIf the computer running Palm Desktop 
software synchronizes with more than 
one handheld, each handheld must have 
a unique name. Assign a user name to 
your handheld the first time you perform 
a HotSync operation.
nPlease be aware that synchronizing more 
than one handheld with the same user 
name causes unpredictable results and, 
potentially, loss of your personal 
information. 

Page 213

Appendix B Page 205
Beaming problems
ProblemSolution
I cannot beam data to 
another Palm OS 
handheld.nConfirm that your handheld and the 
other Palm OS handheld are between ten 
centimeters (approximately 4) and one 
meter (approximately 39) apart, and that 
the path between the two handhelds is 
clear of obstacles. Beaming distance to 
other Palm OS handhelds may be 
different.
nMove your handheld closer to the 
receiving handheld.
When someone 
beams data to my 
handheld, I get a 
message telling me...

Page 214

Page 206  Frequently Asked Questions
Password problems
ProblemSolution
I forgot the 
password, and my 
handheld is not 
locked.nFirst, use the password hint to try and 
remember the password. If this does not 
help, or if you do not have a password 
hint, you can use Security to delete the 
password, but your handheld deletes all 
entries marked as private. However, if 
you perform a HotSync operation before
 
you delete the password: the HotSync 
process backs up all entries, whether or 
not they are...

Page 215

Appendix B Page 207
Technical support
If, after reviewing the sources listed at the beginning of this appendix, 
you cannot solve your problem, contact your regional technical 
support office by e-mail, phone, or fax. 
Before requesting support, please experiment a bit to reproduce and 
isolate the problem. When you do contact support, please be ready to 
provide the following information:
nThe name and version of the operating system you are using
nThe actual error message or state you are experiencing...

Page 216

Page 208  Frequently Asked Questions 

Page 217

Appendix C Page 209
Appendix C
Non-ASCII Characters 
for Login Scripts
The following information enables you to create custom login scripts 
that require non-ASCII characters. It is provided for advanced users 
who understand the use and requirements of such characters in a 
custom login script.
Use of ^char
You may use the caret ( ^ ) to transmit ASCII command characters. If 
you send ^char
, and the ASCII value of char
 is between @ and _, then 
the character is automatically translated to a...

Page 218

Page 210  Non-ASCII Characters for Login Scripts
Examples:
n\^
Includes a caret as part of the string
n\<
Includes a < as part of the string
n\\
Includes a backslash as part of the string 

Page 219

Product Regulatory Information Page 211
Product Regulatory Information
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Note:This equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to Part 15 of the FCC rules. These...

Page 220

Page 212  Product Regulatory Information
Canadian ICES-003 Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le
matériel brouilleur du Canada.
CE Compliance Statement
This product was tested by Palm, Inc. and found to comply with all the requirements of
the EMC Directive 89/336/EEC as amended.
This is a Class B product based on the standard of the...
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