Palm M125 Handheld Instructions Manual

Appendix A Page 183
Appendix A
Maintaining Your 
Handheld
This chapter provides information on the following:
nProper care of your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide 
years of trouble-free service. Please observe the following general tips 
when using your handheld:
nTake care not to scratch the screen of your handheld. Keep the 
screen clean. When working with your handheld, use the...

Page 184  Maintaining Your Handheld
Battery considerations
Please note the following considerations when replacing the batteries 
in your handheld:
nUnder normal conditions, your handheld batteries should provide 
over one month of use. You can conserve battery life by 
minimizing the use of the backlight feature, and changing the 
Auto-off setting that automatically turns the handheld off after a 
period of inactivity. See “General preferences” in Chapter 7 for 
more information.
nIf the batteries...

Appendix A Page 185
Resetting your handheld
Under normal circumstances, you will not have to use the reset 
button. On rare occasions, however, your handheld may no longer 
respond to buttons or the screen. In this case, you need to perform a 
reset to get your handheld running again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over 
again. All records and entries stored in your handheld are retained 
with a soft reset. After a soft reset, the Welcome screen...

Page 186  Maintaining Your Handheld
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are 
erased. Never perform a hard reset unless a soft reset does not solve 
your problem. 
Note:
You can restore any data previously synchronized with your 
computer during the next HotSync operation.
To perform a hard reset:
1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the tip of an unfolded 
paper clip (or similar...

Appendix A Page 187
2. From the HotSync Manager menu, choose Custom.
3. Select the appropriate user name from the list.
4. Select an application in the Conduit list.
5. Click Change.
6. Select Desktop overwrites handheld.
Note:
Changing the HotSync setting from the default affects only 
the next
 HotSync operation. Thereafter, the HotSync 
Actions revert to their default settings. To use a new setting 
on an ongoing basis, select the Set As Default box. 
Thereafter, whatever you selected as the default...

Page 188  Maintaining Your Handheld
9. Click Done to activate your settings.
10. Perform a HotSync operation.
To restore your data from a Macintosh after a hard reset:
1. Double-click the HotSync Manager in the Palm folder.
2. From the HotSync menu, choose Conduit Settings.
3. From the Users pop-up menu, select the appropriate user name.
4. Select an application from the list.
5. Click Conduit Settings.
6. Click Macintosh overwrites handheld.
Note:
Changing the HotSync setting from the default affects...

Appendix A Page 189
7. Click OK.
8. Repeat steps 4 through 7 to change conduit settings for other 
applications.
9. Close the Conduit Settings window.
10. Perform a HotSync operation. 

Page 190  Maintaining Your Handheld 

Appendix B Page 191
Appendix B
Frequently Asked 
Questions
If you encounter a problem with your handheld, do not call Technical 
Support until you have reviewed the following list of frequently asked 
questions, and you have also reviewed the following:
nThe README file located in the folder where you installed the 
Palm™ Desktop software on your computer 
nThe Helpnote folder located in the folder where you installed the 
Palm Desktop software on your Windows computer (or on your 
Palm Desktop software...

Page 192  Frequently Asked Questions
Software installation problems
ProblemSolution
The Palm Desktop 
Installer Menu did not 
appear when I inserted 
the CD-ROM into my 
Windows computer.1. Click the Start button.
2. Choose Run from the Start menu.
3. Click Browse.
4. Locate your CD-ROM drive and 
select the Setup.exe file. 
5. Click Open.
6. Click OK.
I cannot install Palm 
Desktop software on my 
Windows computer.Try the following:
1. Disable any virus scanning 
software on your computer.
2. Press...