OKI B6500dn User Manual

B6500 User’s Guide> 111 ROS Failure Error message displayed for ROS failure.
SELECT to Format User prompt displayed when unformatted disk detected.
Service Error Report Service errors (“Service Error xx”).
Toner Low Toner cartridge is low
Toner Missing Error message displayed when Toner cartridge is missing.
Toner Out Toner Out message.
Too Many Filters Too many filters defined.
Tray 1 Missing Warning message displayed when Tray 1 is missing
Tray 2 Missing Warning message displayed when Tray 2 is...

B6500 User’s Guide> 112
Network Related Troubles
Using TCP/IP
This section describes how to identify the cause and fix an error 
when a problem occurs in the TCP/IP environment. For the troubles 
that occur in other environments, refer to the Network Print 
Environment User Guide. 
When the printer is not printing
This section explains how to fix the printer status when “Unable to 
print (xxxx Error)” appears in the window displayed by clicking 
[Start] > [Settings] > [Printers]. 
Cause Verification...

B6500 User’s Guide> 113
The printer is 
switched off after a 
print instruction has 
been sent from a 
computer. Or the 
print instruction is 
sent to the printer 
which is switched off. “Unable to print 
(NetworkError)” is 
displayed. Check 
whether the printer is 
switched on. Switch on the printer. 
Print instructions 
from multiple 
computers are sent to 
the printer at the 
same time. “Unable to print 
(NetworkError)” is 
displayed. None (Printing will be 
resumed 
automatically). 
Printing files...

B6500 User’s Guide> 114
For Windows NT 4. 0/Windows 2000/Windows XP
When the printer is not printing
Cause Verification Action
Incorrect IP address.  Ask your network 
administrator to check 
that the IP address is 
correct. Specify the correct IP 
address for the printer. 
When [LPD Spool] is set 
to [Memory], the print 
data sent from a 
computer in a single 
print instruction has 
exceeded the upper limit 
of the receiving capacity. Check the memory 
capacity of [LPD Spool] 
and compare it with the...

B6500 User’s Guide> 115
Using Printer Web Page
Symptom Reason/Action
Cannot be connected to 
Printer Web Page. Is the printer working correctly?
Check if the power of the printer is switched on. 
Is Printer Web Page enabled?
Print out the [System Settings List] to check. 
Is the URL correctly entered?
Check the URL again. If connection fails, enter the IP 
address to connect. 
Is the proxy server used?
Some proxy servers do not allow this feature. 
Try connection without using the proxy server. 
Refer...

B6500 User’s Guide> 116 Clicking the [Submit] 
button prompts 
messages such as “no 
data” or “the server has 
returned invalid or 
unrecognizable 
response”. Are the user name and password correct?
Enter the correct user name and password. 
Switch off and then on the printer. 
Symptom Reason/Action
Downloaded From ManualsPrinter.com Manuals 

B6500 User’s Guide> 117
Mail Related Troubles
This section explains how to fix the troubles when the mail 
notification services and E-mail Printing features are used. 
         
Symptom Reason/Action
Cannot perform E-mail 
printing. Check the following settings: 
• Is the printer e-mail address specified?
• Is [Enable] set for [Receive E-mail]?
• Are the SMTP server IP address and POP3 server 
IP address (if [POP3] is selected as the receive 
protocol) specified correctly?
• Are the POP user name and...

B6500 User’s Guide> 118
Daily Care
Replacing the Drum/Toner Cartridge
The drum/toner cartridge includes the toner and the photosensitive 
drum. When it is about time to replace the drum/toner cartridge, the 
following message will appear on the control panel.
NOTE
>The possible number of pages that can be printed with the 
drum/toner cartridge is the number of pages printed 
continuously at a print ratio of 5% using A4 size paper.
>The possible number of pages that can be printed differs 
according to...

B6500 User’s Guide> 119
Caution on Handling the Drum/Toner Cartridge
When handling the drum/toner cartridge, take note of the following 
points:
WARNING
>Never throw a drum/toner cartridge into an open 
flame. It can cause an explosion and you can get burnt.
•Do not subject it to direct sunlight or strong light.
•When installing the drum/toner cartridge, select a location 
not subject to strong light and try to finish the installation 
within 5 minutes.
•Do not touch the surface of the photosensitive...

B6500 User’s Guide> 120
2.Hold the drum/toner cartridge by 
the grip and pull it out slowly.
NOTE
>To prevent the toner from dirtying 
the floor, lay a piece of paper on 
the floor first before putting the 
drum/toner cartridge down.
3.Take the new drum/toner 
cartridge out of the packaging box 
and shake it 7 to 8 times as shown 
in the diagram.
Important:
•If the toner is not evenly spread 
out, the print quality may be 
reduced. Also, if you did not shake the drum/toner cartridge 
well, there may be...