OKI B6500 User Manual

							B6500 User’s Guide> 91
Job Accounting
The Job Accounting Menu provides access to functions and settings 
related to this feature. Use the following procedure to enter the Job 
Accounting Menu to change the settings or access the functions:
1.Press the MENU button on the control panel.
2.Press the 
 button until the text “Job Accounting” is 
shown on the first line of the display.
3.Press the < > button to enter the Job Accounting Menu.
4.Press the 
 or  buttons to move through the 
submenus.
5.Press the < > button to enter a submenu.
Use the procedures in the following table to access and change the 
Job Accounting settings.
SubMenuDefault 
SettingsAvailable 
SettingsProcedure for 
Changing Setting 
Enabled No Yes 
NoPress < > or < > to 
toggle between the Yes and 
No options. 
Press  to save the 
setting.
Print Info Execute Press  to begin 
printing the Job Accounting 
Summary Report. 
Reset Info Press  to reset 
the Job Accounting 
Information. This will delete 
all stored information 
related to jobs received by 
the printer.
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							B6500 User’s Guide> 92
Spooling
The Spooling Menu provides access to the functions and settings 
related to this feature. Use the following procedure to enter the 
Spooling Menu to change the settings or access the functions:
1.Press the MENU button on the control panel.
2.Press the 
 button until the text “Spooling Menu” is 
shown on the first line of the display.
3.Press the < > button to enter the Spooling Menu.
4.Press the 
 or  buttons to move through the 
submenus.
5.Press the < > button to enter a submenu.
Use the procedures in the following table to access and change the 
spooling settings.
SubMenuDefault 
SettingsAvailable 
SettingsProcedure for 
Changing Setting 
Start Spooling
The spooling 
feature allows 
print jobs to be 
automatically 
spooled to the 
Flash memory 
or Hard Drive. Off Spool and Print
Spool Only
OffPress < > or < > to 
scroll through the settings. 
Press  to save 
this setting.
Stop Spooling
Disables 
spoolingNo Yes
NoPress < > or < > to 
toggle between Yes and No. 
Press  to save 
this setting.
Playback
Used to read a 
file from the 
User Flash or 
Hard DriveCustomer 
SelectableUSB
Parallel
Serial
NetworkPress < > or < > to 
scroll through the settings. 
Press  to save 
this setting.
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							B6500 User’s Guide> 93 Delete
Use to delete a 
spool file from 
the User Flash, 
Disk, or 
Compact Flash.Customer 
SelectableUser Flash
Disk
Compact FlashPress < > or < > to 
select location of file (User 
Flash, Disc, or Compact 
Flash).
Press < > to enter the 
location.
Press < > or < > to 
select the file.
Press  to delete 
the file.
Destination
The spooling 
feature allows 
print jobs to be 
automatically 
spooled to the 
Flash memory 
or Hard Drive.Customer 
SelectableUser Flash
Disk
Compact FlashPress < > or < > to 
scroll through the settings. 
Press  to save 
this setting.
SubMenuDefault 
SettingsAvailable 
SettingsProcedure for 
Changing Setting 
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							B6500 User’s Guide> 94
Troubleshooting
When Paper Jams
CAUTION
•When removing jammed paper, make sure that no 
pieces of torn paper are left in the machine. A piece 
of paper remaining in the machine can cause fire. If a 
sheet of paper is wrapped around the heat roller, or 
when clearing a jammed paper that is difficult or 
impossible to see, do not try to remove it by yourself. 
Doing so can cause injuries or burns. Switch off the 
machine immediately, and contact your dealer or 
service. 
Following the message on the control panel, open the cover and 
remove the jammed paper. If paper is torn, check for any remaining 
torn pieces of paper. 
Cover A
When the optional offset catch tray is installed, fold the tray first before opening cover A.
Open Cover A when a message to remove the drum/toner cartridge is displayed.
Inside Cover A
Follow the procedure below to remove any jammed paper when the 
control panel displays the following messages: “Paper Jam Open 
Cover A” or “Remove cartridge Clear jam”
Cover A
When the optional offset catch 
tray is installed, fold the tray 
first before opening cover A.
Open Cover A when a message 
to remove the drum/toner 
cartridge is displayed.
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							B6500 User’s Guide> 95
1.Open cover A, and 
holding the drum/toner 
cartridge by the grip, 
remove it from the 
printer (1). 
2.Turn the roll as shown in 
the diagram and remove 
any jammed paper inside 
(2). 
3.Return the drum/toner 
cartridge and cover A to their original positions. 
NOTE
>When the optional offset catch tray is installed, close 
cover A first before returning the tray to its original 
position. 
>If you continue to print with the offset catch tray folded, 
this may cause a paper jam. Always use the printer with 
the tray open. 
Inside Paper Tray
Follow the procedure below to remove any jammed paper when 
messages are displayed. Pull out all trays. Clear jam and close 
Covers. 
Paper Trays
Pull out the tray(s) and follow 
the procedure to remove 
paper. 
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							B6500 User’s Guide> 96
Pulling out paper trays
1.Pull out all paper trays and 
remove any wrinkled paper. 
2.Examine the inside of the 
printer and remove any 
jammed paper. 
After removing paper,
1.Push the paper trays 
completely back into the 
printer. 
2.Open and close cover A. 
Doing this will clear the error 
message. 
Cover B
Remove the rear tray when opening the 
back cover.
Raise the lever as shown in the diagram 
and open the cover B (1). After opening 
cover B, open the cover of the fuser unit 
(2) and remove any jammed paper. 
CAUTION
The fuser unit is hot. You 
may get burned if you touch 
it directly
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							B6500 User’s Guide> 97
Cover C
Duplex unit
Remove the rear tray when opening the 
back cover.
Push up the lever shown in the diagram to 
open the cover.
Cover D
Offset catch tray
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							B6500 User’s Guide> 98
When Problems Occur
Before treating the problem as a machine breakdown, refer to the 
following table and check the printer condition again. 
WARNING
•Never open or remove machine covers that are secured with screws 
unless specifically instructed in the user guide. A high voltage 
component can cause electric shock. 
•Do not try to alter the machine configuration, or modify any parts. 
An unauthorized modification can cause smoke or fire. 
NOTE
>Information on incorrect print processing will be stored in 
the [Error Log]. When no print processing is carried out, 
print the [Error Log] and check the print status. Print data 
that cannot be correctly processed may be discarded. 
Refer to “Information Menu” on page 53 on how to print 
the [Error Log]. 
>Limitations of the printer and incorrect settings at the 
printer, computer and server corresponding to your 
network environment may also result in printing 
problems. 
Symptom Reason/Action
No power.  Is the power of the printer switched off ? Push the power 
switch to the  position to switch on the power. 
“ Switching On and Off the Power” (P. 14)
Is the power cord disconnected or not securely connected? 
Switch off the power of the printer and connect the power 
cord to the power outlet again. Then, switch on the power to 
the printer. 
Setup and Quick Reference Guide Connecting the Power Cord 
to Switch On the Printer
Is the power cord connected to a power outlet with the correct 
voltage? Connect the printer exclusively to a power outlet 
with a suitable voltage and current rating. 
Setup and Quick Reference Guide Safety Notes
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							B6500 User’s Guide> 99 Cannot print.  Is the light of the  indicator off ? If so, this printer is 
off-line or in menu setting mode. Fix the problem according to 
the following display status:
“Off-line”  
Press the  button to exit the off-line mode. 
Others  
Press the  button to exit the menu setting mode. 
“Main Components and Their Functions” on page 9
Is there a message displayed on the control panel? Follow the 
message to rectify the problem. 
“Message List” on page 108
When a parallel cable is used for connection, are you using a 
computer that supports bi-directional communication? By 
default, the bi-directional communication setting of the 
printer is set to [Enable]. If the computer is not responding to 
bi-directional communication, printing cannot be done. In this 
case, turn the bi-directional communication setting to 
[Disable] on the control panel and then print again. 
“Parallel Menu” on page 69
If insufficient memory, use one of the following methods to 
rectify the problem. 
When the printer driver is set to [1200dpi] on the [Graphics] 
tab, set it to [600dpi]. 
Install the additional memory (optional) to increase the 
memory. 
Reduce the complexity of the print job.
[Print Mode] / [Page Print Mode]: Online Help for the printer 
driver.
Print job sent 
but the light of 
the  
indicator is not 
blinking or on. Is the interface cable disconnected? Switch off the power and 
check the connection of the interface cable. 
Is the interface configured? Check the port status of the 
interface. 
Is the computer environment correctly set up? Check the 
computer environment, such as the printer driver. 
Light of 
 
indicator is on. Is there an error message displayed on the control panel? 
Check the displayed message and rectify the error. 
“ Message List” (P. 108)
Symptom Reason/Action
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							B6500 User’s Guide> 100 Light of 
 
indicator is 
blinking. An error that you cannot rectify yourself has occurred. Record 
the displayed error message or error code, switch off the 
power, pull out the power plug from the outlet, and then 
contact service. 
Although no 
print job is sent, 
the message 
“Printing” is 
displayed on the 
control panel 
(when using the 
parallel 
interface). Did you switch on the power of the computer after switching 
on the power to the printer? Pressing the  button 
cancels the printing. 
Check that you switch on the power of the computer when 
switching on the power to the printer. 
Poor print 
quality. There may be a problem with the image. Refer to the section 
after this, “When the Print Quality is Poor” to rectify the 
problem. 
“ When the Print Quality is Poor” (P. 104)
The correct 
characters are 
not printed 
(printing 
garbage). This printer is printing with non-standard built-in fonts. Check 
the fonts used in the application. Download the necessary 
fonts when using PostScript. 
The printout is 
different from 
what is displayed 
on the screen. Did you change the TrueType font settings to printer fonts? 
Change to TrueType font printing for [Font Substitution] on 
the [Setup] tab of the printer driver. 
Online Help for the printer driver
The light of the 
 
indicator is on 
and blinking but 
there is no print 
output. There are jobs remaining in the printer. Cancel printing or 
force the remaining data to be printed. 
To forcibly print the job, press the  button to set 
the printer in off-line mode, then press the  
button. After the job has been printed, press the  
button again to return the printer to online mode. 
When a parallel/USB port is used, data may be transmitted in 
the middle of a job depending on when the  button 
is pressed. In this case, subsequent print data received after 
the  button is pressed, will be recognized as 
a new job. The data will be printed after the off-line mode has 
been cancelled. Furthermore, it may not be printed properly. 
Cancelling printing: “ Switching On and Off the Power” (P. 14) 
Symptom Reason/Action
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