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Nortel Modular Ics Companion System Coordinator Guide

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Page 21

System programming / 17
P0992641 01 Modular ICS Companion System Coordinator Guide
The types of calls that your portable Answer Keys receive are 
programmable. See the Modular ICS  System Coordinator 
Guide for more information. 
Norstar Voice Mail message waiting indication occurs on the 
twinned portable only if it has been assigned a voice mail box.
If your Norstar Voice Mail box has been assigned to your desk 
set, log on using the desk set DN when accessing the voice 
mail box from the twinned...

Page 22

18 / System programming
Modular ICS Companion System Coordinator Guide P0992641 01
Using target lines
Wireline and wireless telephones can be twinned using target 
lines. The line for the desk telephone can be configured to 
appear on the portable, or the line for the portable can appear 
on the desk telephone. Incoming external calls ring at both.
When you twin wireline and wireless telephones using line 
assignments, each telephone has its own internal DN. When 
someone wants to call you or forwards a...

Page 23

P0992641 01 Modular ICS Companion System Coordinator Guide
Using your portable telephone
Your Companion portable telephone communicates with the 
Norstar system using radio waves. The radio transceivers for 
the system are located in the Companion base stations installed 
around your office. Each base station contains two radio 
transceivers and can handle two portable telephone calls at 
once.
Your portable telephone is truly portable. Not only can you 
start a telephone conversation anywhere in the...

Page 24

20 / Using your portable telephone
Modular ICS Companion System Coordinator Guide P0992641 01
While moving within a Companion coverage area, a slight  
clipping may be heard during a call. This indicates that your 
call has been handed off from one radio cell to the next.
Problems with lost connections are rare, but if you notice an 
increase of such incidents after making large changes in the 
layout of your office, your base stations may need to be moved 
or reprogrammed to accommodate the new...

Page 25

Using your portable telephone / 21
P0992641 01 Modular ICS Companion System Coordinator Guide
Call Information Display the name or extension of an internal caller. In 
addition, if your system is equipped to receive CLASS 
information (Caller ID), the external caller is 
displayed.
*Call Park On your portable, park a call.
Call Park Retrieval On your portable, retrieve a parked call.
Cancel Call Forward Cancel the Call Forward feature, where calls are 
automatically sent to another telephone in your...

Page 26

22 / Using your portable telephone
Modular ICS Companion System Coordinator Guide P0992641 01
Release See your Portable Telephone Feature Card.
Speed Dial System speed dial codes only. No personal speed 
dial codes. The portable has a directory that you can 
use to store up to 200 entries for telephone numbers.
Switching between 
two calls When on a portable call, switch to another incoming 
call. You can then switch back to the first call. See 
your 
Portable Telephone Feature Card.
Transfer See your...

Page 27

Using your portable telephone / 23
P0992641 01 Modular ICS Companion System Coordinator Guide
Using new features
Directed Call Pickup
To answer any telephone that is ringing in your Norstar 
system:
1. Press ¥àß.
2. Enter the internal number (DN) of the ringing telephone.
You must turn on the Directed Call pickup feature for the 
system in Modular ICS programming before a user can use the 
feature. The Modular ICS Companion Installer Guide 
contains a programming template and complete programming...

Page 28

24 / Using your portable telephone
Modular ICS Companion System Coordinator Guide P0992641 01
Group Pickup
Group Pickup allows the portable user to answer a call ringing 
on another set in the same pickup group.
To answer a call ringing at a telephone in your pickup group, 
press ¥àÞ.
Modular ICS programming allows you to place all telephones, 
including portable telephones, into pickup groups. 
To assign a portable telephone to a Call Pickup group:
1. Press ² ¥¥ÛßßÜÝÝ on a programming 
telephone with a...

Page 29

Using your portable telephone / 25
P0992641 01 Modular ICS Companion System Coordinator Guide
Wireless Portable Language Selection
This feature allows you to change the language of the prompts 
controlled by the ICS as they appear on the display of the 
portable. This setting sets both the display prompts and the 
voice prompts from voice mail.
English: Press ¥¥ÞâÚ.
French: Press 
¥¥ÞâÛ.
Spanish: Press 
¥¥ÞâÜ.
If you are using Profile 2, you also have access to Turkish.
Refer to the Modular ICS System...

Page 30

26 / Using your portable telephone
Modular ICS Companion System Coordinator Guide P0992641 01 
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