Nortel Modular Ics Companion System Coordinator Guide

P0992641 01 Modular ICS Companion System Coordinator Guide
Troubleshooting
When there is a problem with a portable, follow these steps:
1. Make sure the portable is compatible with the Norstar 
software version.
2. Verify that the portable is ON and that the battery is not 
low.
3. Establish a radio connection to get a dial tone.
If no dial tone is present:
Verify that dial tone is available from the ICS.
The portable may not be registered. Try to register the 
portable again. For more information,...

28 / Troubleshooting
Modular ICS Companion System Coordinator Guide P0992641 01 

P0992641 01  Modular ICS Companion System Coordinator Guide
Glossary
A
Answer button: A telephone 
button with an indicator that is used 
to monitor another telephone. The 
answer button indicates incoming 
calls destined for the other 
telephone. Someone working at a 
telephone with answer buttons (an 
attendant, for example) can receive 
all ringing and visual indication of 
incoming calls for other telephones, 
and answer those calls when 
necessary.
One telephone can have up to four 
Answer buttons....

30 / Glossary
Modular ICS Companion System Coordinator Guide  P0992641 01
Companion ID: An eight character 
(alphanumeric) number assigned by 
Northern Telecom to identify each 
Companion wireless system. This 
Companion ID is sent to each 
customer once radio or portable 
credits have been purchased. The 
Companion ID must be provided 
each time codes or credits are 
obtained using the Northern 
Telecom Customer Response 
Center.
Companion portable telephone: 
Hand-held wireless telephone 
which allows...

Glossary / 31
P0992641 01  Modular ICS Companion System Coordinator Guide
copper twisted-pair telephone line 
as analog telephone service.
K
Key Service Unit (KSU): Please 
see Integrated Communication 
System (ICS). 
L
Line pool: A group of lines used for 
making external calls. Line pools 
provide an efficient way of giving a 
telephone access to external lines 
without taking up many line 
buttons. A line is assigned to be a 
member of a line pool by your 
customer service representative.
M
M7310...

32 / Glossary
Modular ICS Companion System Coordinator Guide  P0992641 01
R
Radio Credits (U.S. only): The XC 
system recognizes Base Stations as
 
Radio credits
. The number of 
Radio Credits licenced to be 
supported by the system is 
embedded in the UTAM Activation 
Code. Two radio credits are needed 
for each Base Station.
Radio Data: The section of 
Companion programming that 
contains all the headings to set up 
cells and radios in your Norstar 
Companion system.
Receive Signal Strength Indicator...

Glossary / 33
P0992641 01  Modular ICS Companion System Coordinator Guide
system in order to activate wireless 
capability. 
System Coordinator password: A 
one- to six-digit password that 
prevents unauthorized access to 
system programming. The system 
coordinator password can be 
assigned and changed in 
programming.
T
Target line: A line dedicated to 
receiving calls from outside the 
Norstar system.
Transfer: A feature that lets you 
redirect a call to another telephone 
in your Norstar system, over...

34 / Glossary
Modular ICS Companion System Coordinator Guide  P0992641 01 

P0992641 01 Modular ICS Companion System Coordinator Guide
Index
A
Answer DNs 16
B
Base Station 1
C
Call Forward feature 20
Call Information feature
 21
Call Park feature
 21
calls, switching between
 22
cell, see Companion, cells
Companion
Base Station (see Base 
Station)
capabilities
 1–25
cell
assignment
 10
description
 11
nghbrs
 11
rad nghbr
 12
radios
 11
disabling registration
 8
enabling registration
 8
programming
 8–12
re-evaluation status
 10
troubleshooting
 27
twinning portables
 16...

36 / Index
Modular ICS Companion System Coordinator Guide P0992641 01
L
line numbers, entering 4
Line Pools, using
 21
lost calls, troubleshooting
 20
M
Mute feature 21
N
Norstar features 20–25
Norstar Programming Record
 3
numbers
entering
 4
entering directory numbers
 
4
entering line numbers
 4
O
out of range 19
P
Page feature 21
Page zone programming
 15
Paging
programming
 15
Pause feature
 21
Pickup group programming
 15
portable telephone
and Norstar
 1, 20–25
description
 1
registration on...