Nortel Modular Ics Companion System Coordinator Guide

							Norstar, Meridian and Companion are trademarks of 
Nortel Networks
© Nortel Networks 2002
CompanionModular ICS 
System Coordinator Guide
1-800-4 NORTEL
www.nortelnetworks.com/
norstar
P0992641 01
Printed in Canada
(to be used with MICS-XC software) 
						

							P0992641 01 Modular ICS Companion System Coordinator Guide
Table of Contents
Table of Contents iii
Norstar Companion basics 1
Programming 3
Programming tools 3
The Norstar Programming Record 3
Exiting programming 4
Viewing your programming updates 4
Entering numbers 4
Programming headings 5
Registration password 6
Changing the Registration password 7
Companion programming 8
Registration 8
Radio data 10
Registering individual portables 12
System programming 15
Twinning between Companion portables and Norstar wireline 
telephones 16
Using Answer DNs 16
Using target lines 18
Using your portable telephone 19
Using Norstar features 20
Using new features 23
Directed Call Pickup 23
Group Pickup 24
Wireless Portable Language Selection 25
Wireless Call For ward No Answer enhancement 25
Additional features 25
Troubleshooting 27 
						

							iv / Table of Contents
Modular ICS Companion System Coordinator Guide P0992641 01
Glossary 29
Index 35
Backup programming overlays 39 
						

							P0992641 01 Modular ICS Companion System Coordinator Guide
Norstar Companion basics 
Your Companion portable telephone allows you to leave your 
desk without missing important telephone calls. You can carry 
it with you to make and receive calls on the Norstar system. 
The portable telephones can access most Norstar business 
features such as call forward, call transfer, conferencing, and 
voice mail. Companion on Norstar consists of four main 
components:
ICS and Norstar XC software — Modular ICS-XC software 
manages the telephone traffic between Companion base 
stations and portable telephones. base stations are connected to 
the ICS in the same way that Norstar sets are. Companion 
portable telephones are registered on the system and do not 
take up any ports on the system. Up to 60 portable telephones 
and up to 32 base stations (32 cells) can be connected to the 
system.
Companion base stations — base stations are positioned 
throughout the coverage area to send and receive calls between 
the portable telephones and the ICS. The  base stations use 
advanced digital radio technology and support handoff and 
roaming within the coverage area which can be up to 160,000 
square meters (three million square feet) when using the 
maximum number of base stations.
Companion portable telephones — The portable telephones 
used with Companion are small, lightweight units with fully 
digital performance to provide clear voice quality. Companion 
portable telephones feature a two line, 16-character, 
alphanumeric display. For more information on the portable 
used with your MICS-XC system, refer to the Companion 
Portable Telephone User Guide that is supplied with it. 
						

							2 / Norstar Companion basics
Modular ICS Companion System Coordinator Guide P0992641 01
Administration and Maintenance Tools — Programming 
the Companion system is accomplished easily and quickly 
using a T7316 Business Series Terminal or an M7310 or 
M7324 Norstar set. You can assign portable telephones to the 
system, check base station parameters, and enable and disable 
registration through programming. 
Companion Diagnostic Software allows you to run diagnostics 
on the wireless system. This can be done either locally or 
remotely using a personal computer. 
						

							P0992641 01 Modular ICS Companion System Coordinator Guide
Programming
For general programming instructions, familiarize yourself 
with the programming operations in the Modular ICS System 
Coordinator Guide.
Programming tools
As with all Modular ICS programming, you can use a T7316 
Business Series Terminal or an M7310 or M7324 Norstar set 
to perform the programming.
In this book, all processes requiring dialpad buttons are 
presented in the Business Series Terminal button icons. If you 
are using one of the other telephones, use the appropriate 
overlay, and then refer to the table below for corresponding 
button faces:
Programming overlays are included with the Programming 
Record.
The Norstar Programming Record
The Programming Record provides a convenient way to 
record your Companion programming. There is a section of 
Companion-specific records that includes charts for recording 
the handset information and the base station information.
Button NameT7000, T7100, 
T7208, T7316M7100, M7208, 
M7310, M7324
Feature
²ƒ
Hold³ú
≥˙
≥
Vo l u m e  C o n t r o lÃ√
Release¨® 
						

							4 / Programming
Modular ICS Companion System Coordinator Guide P0992641 01
Photocopy pages from the record, as necessary.
Exiting programming
Norstar stores your changes automatically as soon as you alter 
any settings.
When you have completed your programming session, press 
¨. The display briefly reads End of session.
Viewing your programming updates
If any of the changes you have made to programming have not 
immediately taken effect, you see an UPDATE display button 
when you leave programming. The display shows you how 
many telephones have not been currently updated due to the 
system being busy with other programming or the telephone is 
in use.
Press DNs to see the specific sets where programming changes 
have not been updated. Items disappear from the list as they 
are updated, and UPDATE disappears once all changes are 
complete.
Entering numbers
Enter numbers from the Norstar telephone dial pad. The 
backspace display button may be used to edit the number.
A line number must always be entered as a three-digit number. 
Line numbers from 10 to 99 must be entered with a leading 
zero (line 020, for example). Similarly, line numbers less than 
10 must be entered with two leading zeros (line002, for 
example).
Internal telephone numbers, also referred to as directory 
numbers (DNs), can be three to seven digits long.  The DN 
length can be changed in programming. 
						

							Programming / 5
P0992641 01 Modular ICS Companion System Coordinator Guide
Entering letters and numbers using the dial pad
Programming headings
Programming specific to Norstar Companion System 
Coordinators is covered in this guide. Refer to Modular ICS 
System Coordinator Guide for all other System Coordinator 
programming and for an explanation of passwords.
After pressing ²¥¥‚¯öìéí and entering 
the password (the default password is  or 
ÛÜßÝß), you see the following programming 
headings.
Top-level programming headings
Customize the features used by telephones. You 
can change where a call is forwarded, give a 
telephone a name, or allow certain features to be 
used at a telephone. You can also change the 
button programming on any telephone on the 
system.
Program names for each line.first press
second press
third press
fourth press
Terminals&Sets
Lines 
						

							6 / Programming
Modular ICS Companion System Coordinator Guide P0992641 01
Registration password
The portable telephones must be registered with the Norstar 
system before they can be used. The recommended steps are as 
follows:
1. Change the registration password for your system.
2. Enable registration for the system.
3. Confirm the availability of directory numbers (DNs) for 
each Companion portable telephone.
4. Individually register each Companion portable telephone.
5. Disable registration for the system.
Turn services on or off. Services include Ringing 
service (often called night service) that allows 
additional telephones to ring, Restriction service 
that blocks certain kinds of calls and Routing 
Service that decides what lines a call uses.
Program up to 70 different telephone numbers so 
that people in your office can dial them with a two-
digit code.
Change the password you use for programming, or 
erase a Call log password. On an XC system, you 
can also change the password for Companion 
portable telephone registration.
Change the time, date, or both.
On an XC system, you can enable or disable 
registration for Companion portable telephones.Services
Sys speed dial
Passwords
Time&Date
System prgrming