Nortel Call Pilot Mini 150 Instructions Manual

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CallPilot Desktop Messaging Installation and Maintenance Guide
Chapter 2
Configuring your system for Desktop Messaging
Before you install Desktop Messaging
Before using Desktop Messaging:
 In CallPilot Manager, make sure that the number of Maximum Outcalling Channels is enough 
to accommodate the expected CallPilot telephone player use. The Outcalling Channels value 
controls the number of simultaneous channels that can be used for outcalling. For information 
on setting the outcalling channels,...

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Configuring IMAP/LDAP/SMTP servers for Desktop Messaging
CallPilot supports IMAP/LDAP protocols, which let Desktop Messaging subscribers access their 
CallPilot mailboxes using Microsoft Outlook, Lotus Notes, Novell GroupWise, and selected 
third-party Internet mail clients: Microsoft Outlook Express, Netscape Messenger, and Qualcomm 
Eudora Pro.
Each type of Desktop client is configured and used slightly differently. To configure...

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CallPilot Desktop Messaging Installation and Maintenance Guide
Configuring environments without a DNS
The Domain Name System (DNS) is an Internet service that translates domain names into IP 
addresses. Because domain names are alphabetic, they are easier for subscribers to remember. The 
Internet is based on IP addresses. Every time you use a domain name, therefore, a DNS must 
translate the name into the corresponding IP address. For...

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15
CallPilot Desktop Messaging Installation and Maintenance Guide
Chapter 3
Installing and configuring Desktop Messaging
It takes approximately 10 minutes to install CallPilot Desktop Messaging. Depending on the 
subscribers’ expertise, you can ask them to install Desktop Messaging on their computer.
Installation information
Before you install CallPilot Desktop Messaging on a subscriber’s computer:
 Make sure the subscriber’s computer has the correct hardware and software requirements. 
Refer to...

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Uninstalling an earlier version of Desktop Messaging
If the subscriber has Desktop Messaging 1.06 or earlier on their computer, uninstall it before you 
do the installation procedure.
To uninstall a previous version of Desktop Messaging
1Quit any open applications, including the Desktop Messaging installation program.
If you use Microsoft Outlook, it can take an additional minute or two for the mail services to 
shut down.
2Click...

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CallPilot Desktop Messaging Installation and Maintenance Guide
Installing Desktop Messaging
You install Desktop Messaging from the CallPilot 150/CallPilot Mini Documentation and Client 
Software CD.
To install Desktop Messaging
1Load the CallPilot Mini/CallPilot 150 CD in the CD-ROM drive of your computer.
2Double-click the CD folder and double-click the Optional Software folder.
3Double-click the Desktop Messaging folder.
4Double-click the...

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6Select the check boxes for the email clients that you use.
Internet Mail clients include Microsoft Outlook Express, Microsoft Outlook in Internet mail 
mode, Netscape Messenger, and Qualcomm Eudora Pro.
7Click the Next button.
The Language selection screen appears.
8From the Language list box, select the language you want to use.
Notes:
 If you want to install Outlook and GroupWise on the same computer, you must 
follow the...

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CallPilot Desktop Messaging Installation and Maintenance Guide
9Click the Next button.
The Select Destination Folder screen appears.
10Click the Next button to accept the default directory, or click the Browse button if you want to 
locate other destination folders, and select the folder you want to install Desktop Messaging 
in.
Nortel Networks recommends that you install Desktop Messaging in the default folder.
11Click the Next button.
The...

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13Click the Next button.
The CallPilot Server Settings screen appears.
14In the Server Name or IP Address box type the FQDN or IP address of the CallPilot Mini or 
CallPilot 150 system.
15In the SMTP/VPIM prefix box type the SMTP/VPIM prefix of the CallPilot subscriber’s 
address. If CallPilot Networking is not enabled, leave this box blank, otherwise enter the value 
from the Local Prefix field of the Digital Networking Properties...