Nortel Call Pilot 150 Instructions Manual
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Page 71
Chapter 7 Off-premise Message Notification 71 CallPilot 150 Basic Call Center Telephone Administration Guide To set up Off-premise Message Notification to a telephone number 1Press ≤·°⁄. Follow the voice prompts or the display button options to open the skillset mailbox. 2If you use the CallPilot interface: Press °fi to open the Mailbox Tools Press NOTIF or ¤ to open the Off-premise Message Notification menu Go to step 3 If you use the Norstar Voice Mail interface: Press ADMIN or ° Press fl...
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72 Chapter 7 Off-premise Message Notification P0945709 03 9Press OK or £ to accept the start time. 10Enter the time when Off-premise Message Notification is to stop. This is a four digit field. Any single-digit hour and minute must be preceded by a zero. 11Press AM or ⁄ or PM or ¤. 12Press OK or £ to accept the stop time. 13Press YES or ⁄ if you want to set up another destination number or press NO or £ if you do not want to set up another destination number. 14Press NEXT or £ to accept the...
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Chapter 7 Off-premise Message Notification 73 CallPilot 150 Basic Call Center Telephone Administration Guide To set up Off-premise Message Notification to an extension 1Press ≤·°⁄. Follow the voice prompts or the display button options to open the skillset mailbox. 2If you use the CallPilot interface: Press °fi to open the Mailbox Tools Press NOTIF or ¤ to open the Off-premise Message Notification menu Go to step 3 If you use the Norstar Voice Mail interface: Press ADMIN or ° Press fl to open...
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74 Chapter 7 Off-premise Message Notification P0945709 03 11Press AM or ⁄ or PM or ¤. 12Press OK or £ to accept the stop time. 13Press YES or ⁄ if you want to set up another destination number or press NO or £ if you do not want to set up another destination number. 14Press NEXT or £ to accept the start time that you entered or press CHNG or ⁄ to change the start time. 15Press NEXT or £ to accept the stop time that you entered or press CHNG or ⁄ to change the stop time. 16Press OK or £ if...
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Chapter 7 Off-premise Message Notification 75 CallPilot 150 Basic Call Center Telephone Administration Guide About setting up Off-premise Message Notification to a pager number Example of a destination pager number If you are assigning a pager destination number from behind a PBX, remember to insert a · (depending on your system) before the £ to access an outside line. There is a combined limit of 30 characters for the pager telephone number and the pager message. For example, to reach your pager,...
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76 Chapter 7 Off-premise Message Notification P0945709 03 3Press ADMIN or ⁄ to set up Off-premise Message Notification. 4Press PAGER or ‹ to select a pager number destination. 5Enter the destination pager number and press OK or £. 6Press OK or £ to accept the destination pager number represented by or press ADD or ¤ to add special characters and use your dialpad or follow the voice prompts to add characters. After you add special characters, press OK or £. 7Press NEXT or £ to accept the...
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Chapter 7 Off-premise Message Notification 77 CallPilot 150 Basic Call Center Telephone Administration Guide To set up Off-premise Message Notification to more than one destination You can receive notification of a message at a maximum of five different destination numbers. The following steps show you how to enter a telephone number destination and then add a pager destination for the first time. 1Press ≤·°⁄. Follow the voice prompts or the display button options to open the skillset mailbox....
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78 Chapter 7 Off-premise Message Notification P0945709 03 9Press OK or £ to accept the start time. 10Enter the time when Off-premise Message Notification is to stop. This is a four digit field. Any single digit hour and minute must be preceded by a zero. 11Press AM or ⁄ or PM or ¤. 12Press OK or £ to accept the stop time. 13Press YES or ⁄ to set up another destination number. 14Press SETUP to set up another destination number. 15Press PAGER or ‹ to select a pager number destination. 16Enter...
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Chapter 7 Off-premise Message Notification 79 CallPilot 150 Basic Call Center Telephone Administration Guide 21Press NEXT or £ to accept the start time that you entered or press CHNG or ⁄ to change the start time. 22Press NEXT or £ to accept the stop time that you entered or press CHNG or ⁄ to change the stop time. 23Press OK or £ to be notified when the skillset mailbox receives a new message or press CHNG or ⁄ to be notified only when the skillset mailbox receives an urgent message. 24Press...
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80 Chapter 7 Off-premise Message Notification P0945709 03 Changing Off-premise Message Notification You can change the parameters and destinations for Off-Premise Message Notification. Refer to “Off-premise Message Notification parameters” on page 70 for more information about parameters. If you want to change the time or message type parameters, use the procedure “To change the time range or type of message parameters” on page 80 If you want to change the destination type refer to the procedure...