Nokia E721 User Guide
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To restore all settings to their original values, select Options > Restore defaults.WLAN security settingsSelect Menu > Ctrl. panel > Settings and Connection > Destinations > Access point, and follow the instructions on the display. To edit a wireless LAN (WLAN) access point, open one of the access point groups, and select an access point marked with . To enter the settings for the selected security mode, select WLAN security settings. WEP security settingsSelect WEP as the WLAN security mode. The wired equivalent privacy (WEP) encryption method encrypts data before it is transmitted. Access to the network is denied to users who do not have the required WEP keys. When the WEP security mode is in use, and your device receives a data packet not encrypted with the WEP keys, the data is discarded. In an ad-hoc network, all devices must use the same WEP key. Select WLAN security settings and from the following: •WEP key in use — Select the desired WEP key. •Authentication type — Select Open or Shared. •WEP key settings — Edit the settings for the WEP key. WEP key settingsIn an ad-hoc network, all devices must use the same WEP key. Select WLAN security settings > WEP key settings and from the following: •WEP encryption — Select the desired WEP encryption key length. •WEP key format — Select whether you want to enter the WEP key data in ASCII or Hexadecimal format. •WEP key — Enter the WEP key data.802.1x security settingsSelect 802.1x as the WLAN security mode. 802.1x authenticates and authorises devices to access a wireless network, and prevents access if the authorisation process fails. Select WLAN security settings and from the following: •WPA/WPA2 — Select EAP (Extensible Authentication Protocol) or Pre-shared key (a secret key used for device identification). •EAP plug-in settings — If you selected WPA/WPA2 > EAP, select which EAP plug-ins defined in your device to use with the access point. •Pre-shared key — If you selected WPA/WPA2 > Pre- shared key, enter the shared private key that identifies your device to the WLAN to which you connect.WPA security settingsSelect WPA/WPA2 as the WLAN security mode. 121 Settings
Select WLAN security settings and from the following: •WPA/WPA2 — Select EAP (Extensible Authentication Protocol) or Pre-shared key (a secret key used for device identification). •EAP plug-in settings — If you select WPA/WPA2 > EAP, select which EAP plug-ins defined in your device to use with the access point. •Pre-shared key — If you select WPA/WPA2 > Pre- shared key, enter the shared private key that identifies your device to the WLAN to which you connect. •WPA2 only mode — To allow both TKIP and AES (Advanced Encryption Standard) encryption, select Off. To allow AES only, select OnWireless LAN pluginsSelect Menu > Ctrl. panel > Settings and Connection > Destinations, and an access point group. The extensible authentication protocol (EAP) plug-ins are used in wireless networks to authenticate wireless devices and authentication servers, and the different EAP plug-ins make possible the use of various EAP methods (network service). You can view the EAP plug-ins currently installed in your device (network service).EAP plug-ins1. To define the EAP plug-in settings, select Options > New access point and define an access point that uses WLAN as a data bearer. 2. Select 802.1x or WPA/WPA2 as the security mode. 3. Select WLAN security settings > WPA/WPA2 > EAP > EAP plug-in settings.Use EAP plug-insTo use an EAP plug-in when you connect to a WLAN using the access point, select the desired plug-in and Options > Enable. The EAP plug-ins enabled for use with this access point have a check mark next to them. To not use a plug- in, select Options > Disable. To edit the EAP plug-in settings, select Options > Edit. To change the priority of the EAP plug-in settings, select Options > Raise priority to attempt to use the plug-in before other plug-ins when connecting to the network with the access point, or Options > Lower priority to use this plug-in for network authentication after attempting to use other plug-ins. See the device help for more information on EAP plugins.Session initiation protocol (SIP) settingsSelect Menu > Ctrl. panel > Settings and Connection > SIP settings. The session initiation protocol (SIP) is used for creating, modifying, and terminating certain types of communication sessions with one or more participants (network service). Typical communication sessions are video sharing and net calls. SIP profiles include settings for these sessions. The SIP profile used by default for a communication session is underlined. 122 Settings
To create a SIP profile, select Options > New SIP profile > Use default profile or Use existing profile. To select the SIP profile you want to use by default for communication sessions, select Options > Default profile.Edit SIP profilesSelect Menu > Ctrl. panel > Settings and Connection > SIP settings. Select Options > Edit and from the following: •Profile name — Enter a name for the SIP profile. •Service profile — Select IETF or Nokia 3GPP. •Default destination — Select the destination to use for the internet connection. •Default access point — Select the access point to use for the internet connection. •Public user name — Enter your user name provided by your service provider. •Use compression — Select if compression is used. •Registration — Select the registration mode. •Use security — Select if security negotiation is used. •Proxy server — Enter the proxy server settings for this SIP profile. •Registrar server — Enter the registration server settings for this SIP profile.Edit SIP proxy serversSelect Options > New SIP profile or Edit > Proxy server. Proxy servers are intermediate servers between a browsing service and its users used by some service providers. These servers may provide additional security and speed up access to the service. Select from the following: •Proxy server address — Enter the host name or IP address of the proxy server in use. •Realm — Enter the proxy server realm. •User name and Password — Enter your user name and password for the proxy server. •Allow loose routing — Select if loose routing is allowed. •Transport type — Select UDP, Automatic, or TCP. •Port — Enter the port number of the proxy server.Edit registration serversSelect Options > New SIP profile or Edit > Registrar server. Select from the following: •Registrar server address — Enter the host name or IP address of the registrar server in use. •Realm — Enter the registrar server realm. •User name and Password — Enter your user name and password for the registrar server. •Transport type — Select UDP, Automatic, or TCP. •Port — Enter the port number of the registrar server.Configuration settingsSelect Menu > Ctrl. panel > Settings and Connection > Configurations. 123 Settings
You can receive messages from your service provider or company information management containing configuration settings for trusted servers. These settings are automatically saved in Configurations. You may receive configuration settings for access points, multimedia or e-mail messaging services, or synchronisation settings from trusted servers. To delete configurations for a trusted server, select Options > Delete. The configuration settings for other applications provided by this server are also deleted.Restrict packet dataSelect Menu > Ctrl. panel > Settings and Connection > APN control. With the access point control service, you can restrict packet data connections from your device to certain access points only. Your SIM card may not support the access point control service. For more information, contact your service provider. To restrict packet data connections from your device, select Options > Activate restrictions. You need your PIN2 code to activate and deactivate access point control or to edit the packet data access points on the control list. To add access points that can be used for packet data connections to the control list, select Options > Add name manually. To enable connections to an operator- provided access point, create an empty access point. To remove access points from the list, select Options > Remove.Application settingsSelect Menu > Ctrl. panel > Settings and Applications. Select an application from the list to adjust its settings. ShortcutsHere are some of the available keyboard shortcuts in your device. Shortcuts can make the use of the applications more efficient. General shortcutsPower key Press and hold to switch your device on and off. Press once to switch between profiles. 124 Shortcuts
Sym key Press and hold to activate or deactivate Bluetooth connectivity. Ctrl key Press and hold to activate or deactivate the Silent profile.Ctrl + CCopy text. Ctrl + VPaste text. Ctrl + XCut text. Ctrl + ASelect all.Home screen Left selection key + right selection keyLock and unlock the keypad and keyboard. Call key Open the call log. 0Press and hold to open your homepage in the Web browser. 1Press and hold to call your voice mailbox. Number key (2– 9)Call a phone number using speed dialling. You must first activate speed dialling in Menu > Ctrl. panel and Settings > Phone > Call > Speed dialling.Web shortcuts *Zoom in the page. #Zoom out the page. 0Go to the homepage. 1Show the toolbar 2Open the search dialog. 3Return to the previous page. 4Save the current page as a bookmark. 5Open the map of keypad shortcuts. 6Reload the current page. 7View the page in full screen. 8View the page overview. 9Open the dialog for entering a new web address.E-mail CCreate a new e-mail message. DRemove the selected e-mail messages. RCreate a reply message to the sender of the e-mail message. ACreate a reply message to the sender and all other recipients. FForward the e-mail message. NOpen the next e-mail message. POpen the previous e-mail message. OOpen the selected e-mail message. 125 Shortcuts
LChange the follow-up status of the message. JMove up one page in the e-mail message. KMove down one page in the e-mail message. TMove to the first e-mail message in the mailbox or move to the beginning of an e-mail message. BMove to the last e-mail message in the mailbox or move to the end of an e- mail message. MOpen the list of e-mail folders for moving messages. UChange the read or unread status of an e-mail message. EAccept a meeting request. GTentatively accept a meeting request. VDecline a meeting request. WSort e-mail messages. IExpand and collapse the messages. ZStart the synchronisation. SStart the search.Calendar shortcuts for keyboard AOpen the agenda view. DOpen the day view. WOpen the week view. MOpen the month view. TOpen the to-do view. NAdd a new meeting. TroubleshootingTo view frequently asked questions about your device, go to www.nokia.com/support.Q: What is my lock, PIN, or PUK code?A: The default lock code is 12345. If you forget or lose the lock code, contact your device dealer. If you forget or lose a PIN or PUK code, or if you have not received such a code, contact your network service provider. 126 Troubleshooting
Q: How do I close an application that is not responding?A: Press and hold the home key. Scroll to the application, and press the backspace key to close the application.Q: Why do images look smudgy?A: Ensure that the camera lens protection windows are clean.Q: Why do missing, discoloured, or bright dots appear on the screen every time I switch on my device?A: This is a characteristic of this type of display. Some displays may contain pixels or dots that remain on or off. This is normal, not a fault.Q: Why can’t I find my friend’s device while using Bluetooth connectivity?A: Check that both devices are compatible, have activated Bluetooth connectivity, and are not in hidden mode. Check also that the distance between the two devices is not over 10 metres (33 feet) and that there are no walls or other obstructions between the devices.Q: Why can’t I close a Bluetooth connection?A: If another device is connected to your device, you can close the connection using the other device or by deactivating Bluetooth connectivity. Select Menu > Ctrl. panel > Connectivity > Bluetooth and Bluetooth > Off.Q: Why cant I see a wireless LAN (WLAN) access point even though I know Im within its range?A: Check that the Offline profile is not in use in your device. The WLAN access point may use a hidden service set identifier (SSID). You can only access networks that use a h i d d e n S S I D i f y o u k n o w t h e c o r r e c t S S I D , a n d h a v e c r e a t e d a WLAN access point for the network on your Nokia device. Check that the WLAN access point is not on channels 12-13, as they cannot be associated with.Q: How do I turn the WLAN off on my Nokia device?A: The WLAN on your Nokia device deactivates when you are not connected or trying to connect to another access point, or not scanning for available networks. To further reduce battery consumption, you can specify that your Nokia device does not scan, or scans less often, for available networks in the background. The WLAN deactivates in between background scans. To stop the background scans, select Menu > Ctrl. panel > Settings and Connection > Wireless LAN > Show WLAN availability > Never. You can still manually scan for available WLANs and connect to WLANs as usual. To increase the background scan interval, select Show WLAN availability > Yes, and define the interval in Scan for networks.Q: Why cant I browse the web even though the WLAN connection is working and the IP settings are correct?A: Check that you have defined the HTTP/ HTTPS proxy settings correctly in the advanced settings of your WLAN access point. Q: How do I check the signal quality of my WLAN connection? — Select Menu > Ctrl. panel > Connectivity > Conn. mgr. and Active data 127 Troubleshooting
connections > Options > Details. If the signal quality is weak or moderate, you may encounter connection problems. Try again closer to the access point.Q: Why do I have problems with the security mode?A: Check that you have configured the security mode correctly, and that it is the same that the network uses. To check the security mode the network uses, select Menu > Ctrl. panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. Check also the following: you have the correct WPA mode (preshared key or EAP), you have disabled all EAP types that are not needed, and all the EAP type settings are correct (passwords, user names, certificates).Q: Why can’t I select a contact for my message?A: The contact card does not have a phone number, an address, or an e-mail address. Select Menu > Contacts, and edit the contact card.Q: The note Retrieving message is shown briefly. What is happening?A: The device is trying to retrieve a multimedia message from the multimedia messaging centre. This note is shown if you have selected Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Always automatic. Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. Q: How can I end the data connection when the device starts a data connection again and again?A: The device may be trying to retrieve a multimedia message from the multimedia message centre. To stop the device from making a data connection, select Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Manual to have the multimedia messaging centre save messages to be retrieved later, or Off to ignore all incoming multimedia messages. If you select Manual, you receive a notification when there is a new multimedia message that you can retrieve in the multimedia message centre. If you select Off, the device does not make any network connections related to multimedia messaging. To set the device to use a packet data connection only if you start an application or action that needs it, select Menu > Ctrl. panel > Settings and Connection > Packet data > Packet data connection > When needed. If this does not help, restart the device.Q: How do I save battery power?A: Many features in your device increase the demand on battery power and reduce the battery life time. To save battery power, do the following: •Deactivate Bluetooth connectivity when you do not need it. •Stop the background scans for WLAN. Select Menu > Ctrl. panel > Settings and Connection > Wireless LAN > Show WLAN availability > Never. You can still manually scan for available WLANs and connect to WLANs as usual. 128 Troubleshooting
•Set the device to use a packet data connection only if you start an application or action that needs it. Select Menu > Ctrl. panel > Settings and Connection > Packet data > Packet data connection > When needed. •Prevent the device from automatically downloading new maps in the Maps application. Select Menu > Maps and Options > Settings > Internet > Connection. •Change the time-out after which the backlight is switched off. Select Menu > Ctrl. panel > Settings and General > Personalisation > Display > Light time-out. •Close the applications you are not using. Press and hold the home key. Scroll to the application, and press the backspace key to close the application. Protect the environmentSave energyYou do not need to charge your battery so often if you do the following: •Close applications and data connections, such as WLAN or Bluetooth, when not in use. •Deactivate unnecessary sounds, such as key tones.RecycleWhen this device has reached the end of its working life, all of its materials can be recovered as materials and energy. To guarantee the correct disposal and reuse, Nokia co-operates with its partners through a program called We:recycle. For information on how to recycle your old Nokia products and where to find collection sites, go to www.nokia.com/werecycle, or using a mobile device, nokia.mobi/werecycle, or call the Nokia Contact Center. Recycle packaging and user guides at your local recycling scheme. The crossed-out wheeled-bin symbol on your product, battery, literature, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their working life. This requirement applies in the European Union. Do not dispose of these products as unsorted municipal waste. For more information on the environmental attributes of your device, see www.nokia.com/ecodeclaration. 129 Protect the environment
Product and safety informationAccessories Warning: Use only batteries, chargers, and accessories approved by Nokia for use with this particular model. The use of any other types may invalidate any approval or warranty, and may be dangerous. In particular, use of unapproved chargers or batteries may present a risk of fire, explosion, leakage, or other hazard. For availability of approved accessories, please check with your dealer. When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord. BatteryBattery and charger informationYour device is powered by a rechargeable battery. The battery intended for use with this device is BP-4L. Nokia may make additional battery models available for this device. This device is intended for use when supplied with power from the following chargers: AC-8, AC-10. The exact charger model number may vary depending on the type of plug. The plug variant is identified by one of the following: E, EB, X, AR, U, A, C, K, or UB. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery. Use only Nokia approved batteries, and recharge your battery only with Nokia approved chargers designated for this device. If a battery is being used for the first time or if the battery has not been used for a prolonged period, it may be necessary to connect the charger, then disconnect and reconnect it to begin charging the battery. If the battery is completely discharged, it may take several minutes before the charging indicator appears on the display or before any calls can be made. Safe removal. Always switch the device off and disconnect the charger before removing the battery. Proper charging. Unplug the charger from the electrical plug and the device when not in use. Do not leave a fully charged battery connected to a charger, since overcharging may shorten its lifetime. If left unused, a fully charged battery will lose its charge over time. Avoid extreme temperatures. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily. Battery performance is particularly limited in temperatures well below freezing. 130 Product and safety information