Nokia E5 User Manual

							automatically saved in Configurations.
You may receive configuration settings
for access points, multimedia, or e-mail
services, and instant messaging (IM) or
synchronisation settings from trusted
servers.
To delete configurations for a trusted
server, select Options > Delete. The
configuration settings for other
applications provided by this server are
also deleted.
Application settings
Select Menu > Ctrl. panel > Settings
and Applications.
Select an application from the list to
adjust its settings.
Shortcuts
Here are some of the available keyboard
shortcuts in your device. Shortcuts can
make the use of the applications more
efficient.
General shortcuts
Power key Press and hold to switch
your device on and off.
Press once to switch
between profiles.
Sym  key Press and hold to activate
or deactivate Bluetooth
connectivity.
Ctrl  key Press and hold to activate
or deactivate the Silent
profile.
Ctrl + CCopy text.
Ctrl + VPaste text.
Ctrl + XCut text.
Ctrl + ASelect all.
Home screen
Left
selection
key + right
selection
keyLock and unlock the
keypad and keyboard.
Call key Open the call log.
0Press and hold to open
your homepage in the
Web browser.
Shortcuts 161
© 2010 Nokia. All rights reserved. 
						

							1Press and hold to call your
voice mailbox.
Number
key (2–9)Call a phone number
using speed dialling. You
must first activate speed
dialling in Menu > Ctrl.
panel and Phone >
Call > Speed dialling.
Web shortcuts
*Zoom in the page.
#Zoom out the page.
0Go to the homepage.
1Show the toolbar
2Open the search dialog.
3Return to the previous
page.
4Save the current page as
a bookmark.
5Open the map of keypad
shortcuts.
6Reload the current page.
7View the page in full
screen.
8View the page overview.
9Open the dialog for
entering a new web
address.
E-mail
CCreate a new e-mail
message.
DRemove the selected e-
mail messages.
RCreate a reply message to
the sender of the e-mail
message.
ACreate a reply message to
the sender and all other
recipients.
FForward the e-mail
message.
OOpen the selected e-mail
message.
JMove up one page in the
e-mail message.
KMove down one page in
the e-mail message.
162 Shortcuts
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							TMove to the first e-mail
message in the mailbox
or move to the beginning
of an e-mail message.
BMove to the last e-mail
message in the mailbox
or move to the end of an
e-mail message.
UChange the read or
unread status of an e-
mail message.
EAccept a meeting
request.
GTentatively accept a
meeting request.
VDecline a meeting
request.
WSort e-mail messages.
IExpand and collapse the
messages.
SStart the search.
Calendar shortcuts for keyboard
AOpen the agenda view.
DOpen the day view.
WOpen the week view.
MOpen the month view.
TOpen the to-do view.
NAdd a new meeting.
Glossary
Glossary
3G 3rd generation mobile
communications. A digital
system for mobile
communications which
aims at global use and
provides increased
bandwidth. 3G lets a mobile
device user access a wide
variety of services, such as
multimedia.
Ad-hoc
operatin
g modeA WLAN network mode
where two or more devices
connect to each other using
WLAN directly without a
WLAN access point.
Cookies Cookies are little pieces of
information, given by the
Glossary 163
© 2010 Nokia. All rights reserved. 
						

							server to you, to store
information about your
visits to a web site. When
you accept cookies, the
server is able to evaluate
your use of the web site,
what you are interested in,
what you want to read, and
so on.
DNS Domain name service. An
internet service that
translates domain names
such as www.nokia.com
into IP addresses such as
192.100.124.195. Domain
names are easier to
remember but this
translation is needed
because the internet is
based on IP addresses.
DTMF
tonesDual-tone multifrequency
tones. The DTMF system is
used by touch-tone
telephones. DTMF assigns a
specific frequency, or tone,
to each key so that it can
easily be identified by a
microprocessor. DTMF tones
allow you to communicate
with voice mailboxes,computerised telephony
systems, and so on.
EAP Extensible authentication
protocol. EAP plug-ins are
used in wireless networks
to authenticate wireless
devices and authentication
servers.
EGPRS Enhanced GPRS. EGPRS is
similar to GPRS, but it
enables faster connection.
For availability and data
transfer speed, contact your
service provider.
GPRS General packet radio
service. GPRS enables
wireless access for mobile
phones to data networks
(network service). GPRS
uses packet data
technology where
information is sent in short
bursts of data over the
mobile network. The
benefit of sending data in
packets is that the network
is occupied only when
sending or receiving data.
As GPRS uses the network
efficiently, it allows for
164 Glossary
© 2010 Nokia. All rights reserved. 
						

							quick data connection setup
and fast data transmission
speeds.
You must subscribe to the
GPRS service. For availability
and subscription to GPRS,
contact your service
provider.
During a voice call, you
cannot establish a GPRS
connection, and any
existing GPRS connection is
put on hold unless the
network supports dual
transfer mode.
GPS Global positioning system.
GPS is a worldwide radio
navigation system.
HTTP Hypertext transfer protocol.
A document transfer
protocol used in the web.
HTTPS HTTP over a secure
connection.
IMAP4 Internet mail access
protocol, version 4. A
protocol used for accessing
your remote mailbox.Internet
access
pointAn access point is where
your device connects to a
network. To use e-mail and
multimedia services or to
connect to the internet and
browse web pages, you
must first define internet
access points for these
services.
Infrastru
cture
operatin
g modeA WLAN network mode
where devices are
connected to WLAN using a
WLAN access point.
PIN Personal identity number.
The PIN code protects your
device from unauthorised
use. The PIN code is
supplied with the SIM card.
If the PIN code request is
selected, the code is
required each time the
device is switched on. The
PIN code must be 4 to 8
digits long.
PIN2 The PIN2 code is supplied
with some SIM cards. The
PIN2 code is required to
access certain functions
supported by the SIM card.
Glossary 165
© 2010 Nokia. All rights reserved. 
						

							The length of the PIN2 code
is 4 to 8 digits.
POP3 Post office protocol, version
3. A common mail protocol
that can be used for
accessing your remote
mailbox.
PUK and
PUK2Personal Unblocking Key.
PUK and PUK2 codes are
required to change a
blocked PIN code or PIN2
code, respectively. The
length of the code is 8
digits.
SIP Session Initiation Protocol.
SIP is used for creating,
modifying, and terminating
certain types of
communication sessions
with one or more
participants.
SSID Service set identifier. SSID is
the name that identifies the
specific WLAN.Streamin
gStreaming audio and video
files means playing them
directly from the web
without downloading them
first to your device.
UMTS Universal Mobile
Telecommunications
System. UMTS is a 3G mobile
communication system.
Besides voice and data,
UMTS enables audio and
video delivery to wireless
devices.
When you use your device in
GSM and UMTS networks,
multiple data connections
can be active at the same
time, and access points can
share a data connection. In
the UMTS network, data
connections remain active
during voice calls. You can,
for example, browse the
web faster than previously
possible while
simultaneously speaking on
the phone.
UPIN PIN code used in UMTS
network.
166 Glossary
© 2010 Nokia. All rights reserved. 
						

							UPUK UPIN Unblocking Key. UPUK
code is required to change a
blocked UPIN code or PIN2
code. The length of the code
is 8 digits.
USIM SIM card used in UMTS
network.
USSD
comman
dA service request, such as
request to activate an
application or configure
various settings remotely,
that you can send to your
operator or service provider
with your device.
VPN Virtual private network.
VPN creates a secure
connection to compatible
corporate intranet and
services, such as e-mail.
WAP Wireless application
protocol. WAP is an
international standard for
wireless communication.WEP Wired equivalent privacy.
WEP is an encryption
method that encrypts data
before it is transmitted in
WLAN.
WLAN Wireless local area network.
WPA Wi-Fi Protected Access.
Security method for WLAN.
WPA2 Wi-Fi Protected Access 2.
Security method for WLAN.
Troubleshooting
To view frequently asked questions
about your device, go to
www.nokia.com/support.
Q: What is my lock, PIN, or PUK code?
A: The default lock code is 12345. If you
forget or lose the lock code, contact your
device dealer. If you forget or lose a PIN
or PUK code, or if you have not received
such a code, contact your network
service provider.Troubleshooting 167
© 2010 Nokia. All rights reserved. 
						

							Q: How do I close an application that
is not responding?
A: Press and hold the home key. Scroll to
the application, and press the
backspace key to close the application.
Q: Why do images look smudgy?
A: Ensure that the camera lens
protection windows are clean.
Q: Why do missing, discoloured, or
bright dots appear on the screen
every time I switch on my device?
A: This is a characteristic of this type of
display. Some displays may contain
pixels or dots that remain on or off. This
is normal, not a fault.
Q: Why can’t I find my friend’s device
while using Bluetooth connectivity?
A: Check that both devices are
compatible, have activated Bluetooth
connectivity, and are not in hidden
mode. Check also that the distance
between the two devices is not over 10metres (33 feet) and that there are no
walls or other obstructions between the
devices.
Q: Why can’t I close a Bluetooth
connection?
A: If another device is connected to your
device, you can close the connection
using the other device or by
deactivating Bluetooth connectivity.
Select Menu > Ctrl. panel >
Connectivity > Bluetooth and
Bluetooth > Off.
Q: Why cant I see a wireless LAN
(WLAN) access point even though I
know Im within its range?
A: Check that the Offline profile is not in
use in your device.
The WLAN access point may use a
hidden service set identifier (SSID). You
can only access networks that use a
hidden SSID if you know the correct
SSID, and have created a WLAN access
point for the network on your Nokia
device. 168 Troubleshooting
© 2010 Nokia. All rights reserved. 
						

							Check that the WLAN access point is not
on channels 12-13, as they cannot be
associated with.
Q: How do I turn the WLAN off on my
Nokia device?
A: The WLAN on your Nokia device
deactivates when you are not
connected or trying to connect to
another access point, or not scanning
for available networks. To further
reduce battery consumption, you can
specify that your Nokia device does not
scan, or scans less often, for available
networks in the background. The WLAN
deactivates in between background
scans.
To stop the background scans, select
Menu > Ctrl. panel > Settings and
Connection > Wireless LAN > Show
WLAN availability > Never. You can
still manually scan for available WLANs
and connect to WLANs as usual.
To increase the background scan
interval, select Show WLAN
availability > Yes, and define the
interval in Scan for networks.Q: Why cant I browse the web even
though the WLAN connection is
working and the IP settings are
correct?
A: Check that you have defined the
HTTP/ HTTPS proxy settings correctly in
the advanced settings of your WLAN
access point.
Q: How do I check the signal quality
of my WLAN connection?
Select Menu > Ctrl. panel >
Connectivity > Conn. mgr. and Active
data connections > Options >
Details. If the signal quality is weak or
moderate, you may encounter
connection problems. Try again closer
to the access point.
Q: Why do I have problems with the
security mode?
A: Check that you have configured the
security mode correctly, and that it is
the same that the network uses. To
check the security mode the network
uses, select Menu > Ctrl. panel >
Connectivity > Conn. mgr. and Active Troubleshooting 169
© 2010 Nokia. All rights reserved. 
						

							data connections > Options >
Details.
Check also the following: you have the
correct WPA mode (preshared key or
EAP), you have disabled all EAP types
that are not needed, and all the EAP type
settings are correct (passwords, user
names, certificates).
Q: Why can’t I select a contact for my
message?
A: The contact card does not have a
phone number, an address, or an e-mail
address. Select Menu > Contacts, and
edit the contact card.
Q: The note Retrieving message is
shown briefly. What is happening?
A: The device is trying to retrieve a
multimedia message from the
multimedia messaging centre. This note
is shown if you have selected Menu >
Messaging and Options > Settings >
Multimedia message > Multimedia
retrieval > Always automatic.
Check that the settings for multimedia
messaging are defined correctly andthat there are no mistakes in phone
numbers or addresses.
Q: How can I end the data connection
when the device starts a data
connection again and again?
A: The device may be trying to retrieve
a multimedia message from the
multimedia message centre. To stop the
device from making a data connection,
select Menu > Messaging and
Options > Settings > Multimedia
message > Multimedia retrieval >
Manual to have the multimedia
messaging centre save messages to be
retrieved later, or Off to ignore all
incoming multimedia messages. If you
select Manual, you receive a
notification when there is a new
multimedia message that you can
retrieve in the multimedia message
centre. If you select Off, the device does
not make any network connections
related to multimedia messaging.
To set the device to use a packet data
connection only if you start an
application or action that needs it,
select Menu > Ctrl. panel > Settings
and Connection > Packet data > 170 Troubleshooting
© 2010 Nokia. All rights reserved.