Nitsuko Nvm-2 Installation Instructions

							Appendix A
Issue 1-057
P/N NVM2EDBM1, SEPTEMBER 1999
To Customize Dial Action Tables:
1.Dial Voice Mail extension number_______________
or Voice Mail outside number_______________.
2.If you hear the company greeting, dial #. Otherwise, go
to step 3.
3.If a mailbox is requested, dial System Administrator
mailbox number_______________.
4.If requested, dial Security Code_______________.
5.Press DM for Database Management Menu, then DA
for Dial Action Table. Select a Dial Action Table number.
6.Select the desired feature.
To select a feature, dial the letters shown to the left of
the feature name. For your convenience, their
corresponding numbers are shown to the right of the
feature name.
Database Management Menu
Caller-DialedGo to a MailboxThis lets the caller dial mailbox numbers to go to those mailboxes. Assign CG to the 1st digit of the mailbox
numbers. There is no need to assign a number to this action. See MG for the types of mailboxes that the caller
can go to.
Hear CurrentParameters For KeysThis plays the current dial action assignments for the dialpad keys.
UnscreenedXfer (Transfer) to a Pre-Defined ExtensionThis lets the caller press one dialpad key to make an unscreened transfer to a specific Subscriber extension. If
the transfer is incomplete, the phone system handles the call.
Unscreened Transfers toCaller-Dialed ExtensionsThis lets the caller dial extension numbers to make unscreened transfers to those extensions. Assign UC to the
1st digit of the extension numbers. There is no need to assign a number to this action. If the transfer is
incomplete, the phone system handles the call.
MessageRecording For a Pre-Defined Subscriber MailboxThis lets the caller press one key to leave a message in a specific Subscriber Mailbox. The caller hears the
subscriber’s greeting followed by a beep tone.
MessageRecording 2 For a Pre-Defined Subscriber MailboxThis lets the caller press one key to leave a message in a specific Subscriber Mailbox. The caller only hears the
subscribers prompt,Recording, followed by a beep tone.You will not hear a voice prompt for this key
action.
Go to a Pre-DefinedMailboxThis lets the caller press one dialpad key to go to a specific mailbox. You can enter the following mailbox numbers:
Announcement Mailbox (800, 801). Voice Mail plays the Announcement that is recorded for the Announcement
Mailbox. To record the Announcement Message, see the System Administrator Menu.
Call Routing Mailbox (802, 803, 804 and 807). Voice Mail plays the Instruction Menu for the Call Routing
Mailbox then lets the caller press a dialpad key to route their call. The dialing options are programmed in Dial
Action Tables 1, 2, 3 or 4 respectively. To record the Instruction Menu, see the System Administrator Menu.
Distribution Mailbox (805). Voice Mail lets the caller record a message that will automatically be distributed to
all Subscriber Mailboxes.
Subscriber Mailboxes (50 total). Voice mail logs the caller onto that mailbox so the caller can listen to the
messages in the mailbox and use other Voice Mail features.
UndefinedKeyThis removes the action assigned to a key.RestoreDefault ParametersThis restores the default actions to the keys. For DATs1&4,Key0isunscreened transfer to the lowest extension
number. For DATs 2&3, Key 0 is record a message for the lowest extension number. Keys 1-8 are either
undefined or unscreened transfer to any extension the caller dials. Unscreened transfer is assigned only to the
keys that match the first digit of the extension number. For example, if the extensions are 200-219, unscreened
transfer is assigned to Key 2. Key 9 is hang up. Key * is record a message in a caller-dialed Subscriber Mailbox.
Key # is log onto a Subscriber Mailbox. Timeout is unscreened transfer to the lowest extension number. For DATs
2&3, when Timeout occurs, the caller hears a prompt for recording a message for the lowest numbered extension.
Directory Dialing UsingFirst NamesThis lets the caller press one key to access Directory Dialing by First Names. There is no need to assign a number
to this action. After pressing the key, the caller can dial the first few letters of a Subscribers first name to make a
screened transfer to the Subscribers extension. Make sure you have entered the Subscribers name in the Name
Programming feature on the Database Management Menu. Enter their first name first.
This lets the caller press one key to access Directory Dialing by Last Names. There is no need to assign a number
to this action. After pressing the key, the caller can dial the first few letters of a Subscribers last name to make a
screened transfer to the Subscribers extension. Make sure you have entered the Subscribers name in the Name
Programming feature on the Database Management Menu. Enter their last name first.
Directory Dialing UsingLast Names
HangUp
This lets a caller press the selected key to terminate the call.You will not hear a voice prompt for this key
action. A Dial Action Table (DAT) sets up a menu of
dialing options (e.g.,For Susan, press 1,
For John, press 2, For Sales, press 3,
etc.) for Auto Attendant callers. You can set
up a menu using Keys 0-8 on the dialpad.
To set up the menu, you assign an action and
number to each key. When the caller presses
the key, the Auto Attendant performs the
action and dials the number.
An example for entering an action/number/
key is as follows:
1. Select the action:ET. The code ET is for
the action Pre-Defined Extension
Transfer (Screened) listed to the right.
2. Select the extension number (for example,
25), press #.
3. Press the key for the action:2.
The result is as follows: When the caller
presses key 2, the Auto Attendant transfers
the call to extension 25.
Voice Mail provides 4 Dial Action Tables.
Dial Action Tables (1-4) are associated with
Call Routing Mailboxes 802, 803, 804 and
807 respectively. So if Call Routing Mailbox
802 is answering calls (see Answering
Schedules), the Voice mail will let callers use
the menu of options in Dial Action Table 1.
.
Note 1: The actions for Keys 9,*and # cannot be changed. Key 9 is reserved for hanging up a call. Key*is reserved for Quick Message. After pressing*, the caller dials a Subscriber
Mailbox number to leave a message in that mailbox. Key # is reserved for mailbox log on. A caller presses # followed by their Subscriber Mailbox number tolog on to their Subscriber
Mailbox (and listen to their messages, for example).
Note 2: You can also assign an action and number to theTimeoutfunction. TheTimeoutfunction determines what the Auto Attendant does with a call if the caller does not dial anything
after the Instruction Menu finishes playing. By default in DATs 1&4, the Auto Attendant sends the caller to the operator extension. By default in DATs 2&3, when Timeout occurs the caller
hears a prompt for recording a message for the lowest numbered extension. To assign aTimeoutfunction, you must press the * key when Voice Mail asks you toPlease press the key
for this action.
The available actions are as follows:
Automated Attendant
DialAction Tables
This lets the caller press one dialpad key to make a screened transfer to a specific Subscriber extension. If the
transfer is incomplete, Voice Mail retrieves the call and lets the caller leave a message or return to the Auto
Attendant Instruction Menu.Pre-DefinedExtensionTransfer (Screened)
This lets the caller dial extension numbers to transfer to those extensions. Assign CT to the 1st digit of the
extension numbers. There is no need to assign a number to this action. If the transfer is incomplete, Voice Mail
retrieves the call and lets the caller leave a message or return to the Auto Attendant Instruction Menu.Caller-Dialed ExtensionTransfer (Screened)
DA3224
38
28
89
67
2764
33
35
85
73 4847 HP
CG
ET
CT
UX MG
RD HU
82 UC
MR
CR
DF
DL
UK
Sheet 2 of 3
Dial Action Table ProgrammingNVM-2e 
						

							Appendix A
58Issue 1-0
P/N NVM2EDBM1, APRIL 2000Sheet 3 of 3
## Exit Menu
This initializes the entire database (the message database will be initialized and all
programming options will be set to default values).
This initializes the message database so that all personal messages and recordings
(e.g., Instruction Menu) will be erased and the default prompt, if any, will be replaced.
This allows you to select the phone system that will be integrated with the Voice Mail.
When you change the phone system integration, you also initialize the message
database and all programming options return to default values. Available phone
systems with their corresponding entry codes are as follows:
Follow the voice prompts to modify the numbering plan.
Initialize Voice Mail Database
Initialize Message Database
Initialize the Voice Mail with a Particular Phone System
Phone System
Portrait (default)
28i / 124i
Onyx VS
DS-20001
2
3
410
301
300
30001
001
348
401
Entry Code Lowest (First)
Numbered ExtensionFirst Trunk
Number
1
2
3
Database Management Menu
SI74The System Initialization options are as follows:
To access the Database Management Menu:
1.Dial Voice Mail extension number_______________
or outside Voice Mail number_______________.
2.If you hear the Instruction Menu, dial #. Otherwise, go to step 3.
3.If a mailbox is requested, dial System Administrator
mailbox number_______________.
4.If requested, dial Security Code_______________.
5.Press DM for Database Management Menu.
6.Select the desired feature.
To select a feature, dial the letters shown to the left of the feature
name. For your convenience, their corresponding numbers are
shown to the right of the feature name.
SystemInitialization
Database Management MenuNVM-2e 
						

							Nitsuko America, Telecom Division
4 Forest Parkway
Shelton, CT 06484
TEL:  203-926-5400
FAX:  203-929-0535
Other Important Telephone Numbers
Sales ...............................................................................203-926-5450
Customer Service ...........................................................203-926-5444
Customer Service FAX: .................................................203-926-5454
Technical Service...........................................................203-925-8801
Discontinued Product Service........................................900-990-2541
Technical Training: ........................................................203-926-5430
Emergency Technical Service (After Hours) ................. 203-929-7920
            (Excludes discontinued products)
Nitsuko Canada, Division of Nitsuko America
165 Matheson Blvd East, Unit #4-6
Mississauga, Ontario  L4Z 3K2
TEL:  905-507-2888
FAX:  905-507-2971