Nitsuko Nvm-2 Installation Instructions

							Release Notes for Software Version 1.08
Issue 1-027
Changes and Additions in the System Configuration Management
Program (cont’d)
System Options
The following descriptions are changes and additions to the System
Options portion of the System Configuration Management Program.
Instructions are provided for accessing the System Options.  After these
instructions, each new or changed System Option is listed and
described.  The description for the changed System Options includes
only an explanation of the revision.  Complete details for the field is
found in Part II:  The System Configuration Management Program
in the NVM-2 Release Notes (P/N 17690UPG01 or higher).
In addition, each description for the new or changed System Option
includes the default value and possible entries that you can make.
To change System Options in the System Configuration
Management Program:
1. Connect a laptop to the Voice Mail.  For instructions, see page 9.
Start up the System Configuration Management Program.
For instructions, see page 15.
The Main Menu for your phone system will be displayed.  The
following is an example of the Main Menu:
Selected system Type:  Portrait
    Enter   To view / modify
  -------------------------------------
      O ... system Options
      R ... poRt Options
      G ... Global parameters
      C ... Channel parameters
      P ... call Processing parameters
      T
  ... Tone table
      M ... Mailbox Range Setup
      Q ... Quit
 >:
2. Press O
 (system Options) from the Main Menu, and then press

.
3. You see the field for each System Option.  Press 
 until
you see the desired field you wish to edit.
4. Enter the desired value (changes/additions are described in the
following paragraphs).  Press 
.
 When you reach the last field and press 
, you return to the
Main Menu for the System Configuration Management Program.
 
5. If you are finished programming the System Configuration
Management Program:
· Press Q
 and 
.
· At the DOS prompt, enter VM
 and press 
 to start the
Voice Mail. 
						

							Release Notes for Software Version 1.08
28Issue 1-0
Changes and Additions in the System Configuration Management
Program (cont’d)
System Options (cont’d)
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Lamp On string (up to 20 digits, N-none)
(Changed field)
This is the string that tells the Voice Mail how to turn on the Message
Lamp at a particular extension.
In the NVM-2e you have two more possible entries for these strings:
N - None
Use this code for those phone systems that do not require Message
Lamps.
H - Hang up
An “H” at the end of this string tells the Voice Mail to go off hook
and then back on hook.
Every 15 minutes the Voice Mail performs a check on all
Subscriber Mailboxes to see if they have new messages.  If so, the
Voice Mail re-lights the lamp.
Some phone systems do not allow for multiple lamping to occur.
An “H” at the end of this string indicates that after checking a
Subscriber Mailbox and finding new messages, the Voice Mail will
go off hook, dial the lamp on string, and then hang up
.  The Voice
Mail then proceeds to the next Mailbox to perform the check.
D
EFAULT:  Depends on the phone system that is installed.
E
NTRIES:  Up to 20 digits, N-None
Special Codes:
F - flash
P - pause
M -  Monitor pause
X -   extension
W -  wait for dial tone
G -  number of messages
A -  analyzed pause
S - Wait for sound
H -  Hang up (If you use the “H,” be sure to place the “H”
at the end of the string.)
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Lamp Off string (up to 20 digits, N-none)
(Changed field)
This is the string that tells the Voice Mail how to turn off the Message
Lamp at a particular extension.
In the NVM-2e you have two more possible entries for these strings:
N - None
Use this code for those phone systems that do not require Message
Lamps.
H - Hang up
An “H” in the string tells the Voice Mail to go off hook and then
back on hook. 
						

							Release Notes for Software Version 1.08
Issue 1-029
Changes and Additions in the System Configuration Management
Program (cont’d)
System Options (cont’d)
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Lamp Off string  (up to 20 digits, N-none) (cont’d)
Every 15 minutes the Voice Mail performs a check on all
Subscriber Mailboxes to see if they have new messages.  If not, the
Voice Mail turns off the lamp.
Some phone systems do not allow for multiple lamping to occur.
An “H” in this string indicates that after checking a Subscriber
Mailbox and finding no new messages, the Voice Mail will go off
hook, dial the lamp on string, and then hang up
.  The Voice Mail
then proceeds to the next Mailbox to perform the check.
D
EFAULT:  Depends on the phone system that is installed.
E
NTRIES:  Up to 20 digits, N-None
Special Codes:
F - flash
P - pause
M -  Monitor pause
X -   extension
W -  wait for dial tone
G -  number of messages
A -  analyzed pause
S - Wait for sound
H -  Hang up (If you use the “H,” be sure to place the “H”
at the end of the string.)
ä
ää ä 
Silence limit during recording (secs)
(New field)
This is the amount of silence that may be present in a recording.  The
silence is measured in seconds.
If the silence is greater than the value for this field, the Voice Mail
erases the remaining silence as long as the field 
Eliminate silence
during recording is enabled.
D
EFAULT:  5 (seconds)
E
NTRIES:  1 - 25 (seconds)
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Eliminate silence during recording?
(New field)
Callers may record silence at the end of a message they are recording.
This option allows the Voice Mail to erase (eliminate) this silence.
D
EFAULT:  N
E
NTRIES:   Y (yes)
N (No) 
						

							Release Notes for Software Version 1.08
30Issue 1-0
Changes and Additions in the System Configuration Management
Program (cont’d)
Channel Parameters
The following descriptions are changes and additions to the Channel
Parameters portion of the System Configuration Management Program.
Instructions are provided for accessing the Channel Parameters.  After
these instructions, each new or changed Channel Parameter is listed
and described.  The description for the changed Channel Parameter
includes only an explanation of the revision.  Complete details for the
field is found in Part II:  The System Configuration Management
Program
 in the NVM-2 Release Notes (P/N 17690UPG01 or higher).
In addition, each description for the new or changed Channel
Parameter includes the default value and possible entries that you can
make.
To change Channel Parameters in the System Configuration
Management Program:
1. Connect a laptop to the Voice Mail.  For instructions, see page 9.
Start up the System Configuration Management Program.
For instructions, see page 15.
The Main Menu for your phone system will be displayed.  The
following is an example of the Main Menu:
Selected system Type: Portrait
    Enter   To view / modify
  -------------------------------------
      O ... system Options
      R ... poRt Options
      G ... Global parameters
      C ... Channel parameters
      P ... call Processing parameters
      T
  ... Tone table
      M ... Mailbox Range Setup
      Q ... Quit
 >:
2. Press C
 (Channel parameters) from the Main Menu, and then press

.
3. You see the field for each Channel Parameter.  Press 
 until
you see the desired field you wish to edit.
4. Enter the desired value (changes/additions are described in the
following paragraphs).
When you reach the last field and press 
, you return to the
Main Menu for the System Configuration Management Program.
 
5. If you are finished programming the System Configuration
Management Program:
· Press Q
 and 
.
· At the DOS prompt, enter VM
 and press 
 to start the
Voice Mail. 
						

							Release Notes for Software Version 1.08
Issue 1-031
Changes and Additions in the System Configuration Management
Program (cont’d)
Channel Parameters (cont’d)
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DTMF detection time (10 ms) during playback - Default is 5
(New field)
The value that you enter for this parameter lets you create the proper
balance between the level of immunity to talkoff and the level of the
voice card’s DTMF tone recognition capability during playback.
Talkoff is speech that is misinterpreted as DTMF tones by the Voice
Mail.  DTMF tone recognition capability refers to the Voice Mail’s
sensitivity in recognizing DTMF tones.  Due to its greater sensitivity in
recognizing these DTMF tones, the Voice Mail will then be able to
detect tones with a shorter duration that may be sent from some phone
systems, cordless phones, or cell phones.
How you need to adjust this value depends on the type of problem that
your Voice Mail is experiencing during the playback of greetings and
other messages:
„ If you are experiencing a problem with the Voice Mail’s
misinterpreting DTMF tones, then you need to make the Voice Mail
more sensitive to these tones by lowering this value.
„ But if you are experiencing a problem with the Voice Mail’s
hearing talkoff, you need to increase the DTMF tone recognition
capability by raising this value.
D
EFAULT:  5 (where 1 = 10 ms.  So, 5 = 50 ms)
E
NTRIES:  Optimal range is 4 (40 ms) to 8 (80 ms).
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DTMF detection time (10 ms) during record - Default is 6
(New field)
The value that you enter for this parameter lets you create the proper
balance between the level of immunity to talkoff and the level of the
voice card’s DTMF tone recognition capability during recording.
Talkoff is speech that is misinterpreted as DTMF tones by the Voice
Mail.  DTMF tone recognition capability refers to the Voice Mail’s
sensitivity in recognizing DTMF tones.  Due to its greater sensitivity in
recognizing these DTMF tones, the Voice Mail will then be able to
detect tones with a shorter duration that may be sent from some phone
systems, cordless phones, or cell phones.
How you need to adjust this value depends on the type of problem your
Voice Mail is  experiencing during the recording of greetings and other
messages:
„ If you are experiencing a problem with the Voice Mail’s
misinterpreting DTMF tones, then you need to make the Voice Mail
more sensitive to these tones by lowering this value.
„ But if you are experiencing a problem with the Voice Mail’s
hearing talkoff, you need to increase the DTMF tone recognition
capability by raising this value.
D
EFAULT:  6 (where 1 = 10 ms.  So 5 = 60 ms.)
E
NTRIES:   Optimal range is 4 (40 ms) to 8 (80 ms). 
						

							Release Notes for Software Version 1.08
32Issue 1-0
Changes and Additions in the System Configuration Management
Program (cont’d)
Call Processing Parameters
The following descriptions are changes and additions to the Call
Processing Parameters portion of the System Configuration
Management Program.
Instructions are provided for accessing the Call Processing Parameters.
After these instructions, each new or changed Call Processing
Parameter is listed and described.  The description for the changed Call
Processing Parameter includes only an explanation of the revision.
Complete details for the field is found in Part II:  The System
Configuration Management Program
 in the NVM-2 Release Notes
(P/N 17690UPG01 or higher).
In addition, each description for the new or changed Call Processing
Parameter includes the default value and possible entries that you can
make. 
						

							Release Notes for Software Version 1.08
Issue 1-033
Changes and Additions in the System Configuration Management
Program (cont’d)
Call Processing Parameters (cont’d)
To change Call Processing Parameters in the System
Configuration Management Program:
1. Connect a laptop to the Voice Mail.  For instructions, see page 9.
Start up the System Configuration Management Program.
For instructions, see page 15.
The Main Menu for your phone system will be displayed.  The
following is an example of the Main Menu:
Selected system Type:  Portrait
    Enter   To view / modify
  -------------------------------------
      O ... system Options
      R ... poRt Options
      G ... Global parameters
      C ... Channel parameters
      P ... call Processing parameters
      T
  ... Tone table
      M ... Mailbox Range Setup
      Q ... Quit
 >:
2. Press P
 (call Processing parameters) from the Main Menu, and
then press 
.
3. You see the field for each Call Processing Parameter.  Press

 until you see the desired field you wish to edit.
4. Enter the desired value (changes/additions are described in the
following paragraphs).
When you reach the last field and press 
, you return to the
Main Menu for the System Configuration Management Program.
 
5. If you are finished programming the System Configuration
Management Program:
· Press Q
 and 
.
· At the DOS prompt, enter VM
 and press 
 to start the
Voice Mail. 
						

							Release Notes for Software Version 1.08
34Issue 1-0
Changes and Additions in the System Configuration Management
Program (cont’d)
Call Processing Parameters (cont’d)
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CmdInputTimeout (sec) Time limit for dialing commands (for
call routing)
(Changed field)
This field sets the number of seconds of silence that elapse after the
Instruction Menu finishes playing before the Voice Mail performs the
Timeout function.
If you are using the FAX-detect dial string, you must increase this
value from 4 (the current default value) to 7.  A value of 7 allows the
Voice Mail to detect the 100 Hz CNG tone that a FAX machine
generates when it calls into the system.
D
EFAULT:  4 (seconds)
E
NTRIES:  1 - 100 (seconds)
Note:  In the NVM-2, the default value is 7.
ä
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DtmfTimeout (sec) time allowed user between
dialing digits (for call routing)
(New field)
This new field sets the value in seconds of the time interval between
the caller’s dialing a digit and the Voice Mail’s prompt to the caller to
try again.  Once this value is set, the Voice Mail will use it for inter-
digit dialing when directing a call.
D
EFAULT:  5 (seconds)
E
NTRIES:  1 - 100 (seconds)
Note:  In the NVM-2, 15 seconds was the time interval between the
caller’s dialing a digit and the Voice Mail’s prompt to the caller
 to try again.  This timer interval could not be changed. 
						

							Release Notes for Software Version 1.08
Issue 1-035
Changes and Additions in the System Configuration Management
Program (cont’d)
Call Processing Parameters (cont’d)
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NoAnswerRings Number of ringback seconds before
regarding call not answered
(Changed field)
This field determines how long an Automated Attendant call should
ring at an extension before the Voice Mail retrieves the call.
If the system is set up for supervised transfers, this parameter
determines how long the call rings at any extension before the Voice
Mail retrieves the call.  The Voice Mail then routes the call to the
extension’s mailbox, and the caller hears the personal greeting recorded
for that mailbox.
If the system is set up for unsupervised transfers, this parameter has no
affect on how the call is handled.
D
EFAULT:  10 (seconds)
E
NTRIES:  1 - 100 (seconds)
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NormalGain  Default volume setting for recorded messages
(Min: -10 Max: 10)
(Changed field)
This field now represents the setting for the volume level of the
recorded messages in the Voice Mail.
D
EFAULT:  0 (0 represents the middle of the range.)
E
NTRIES:   -10 (minimum value that can be entered, which represents
the lowest volume level)
 +10 (maximum value that can be entered, which represents
the highest volume level)
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PromptAtten Volume setting for Voice Prompts (Min: -10
Max: 10)
(New field)
This field represents the setting for the volume level of the prompts in
the Voice Mail.
D
EFAULT:  7 (0 represents the middle of the range.)
E
NTRIES:   -10 (minimum value that can be entered, which represents
the lowest volume level)
 +10 (maximum value that can be entered, which represents
the highest volume level) 
						

							Release Notes for Software Version 1.08
36Issue 1-0
Changes in Drive Letters Displayed
Due to changes in the BIOS startup program, the drive letter you will
see displayed in the prompt on your screen may be one of the
following:  A, B, or C.
Actions Added to the Dial Action Table (CR,27 and HU, 48)
You can program the following actions, which have been added to the
Dial Action Table (also referred to as a Dialing Options Menu) for the
NVM-2e:
„ Message Recording2 For a Pre-Defined Subscriber Mailbox
(CR, 27)
This feature lets the caller press one key to leave a message in a
specific Subscriber Mailbox.  The number for this action is the desired
Subscriber Mailbox number.
When assigning this key action, you will not hear any voice
prompt.
  However, a caller will hear 
Recording followed by a beep
tone, after pressing a key with this assignment.
„ Hang up (HU, 48)
This feature lets the caller press one key to terminate the call.  You do
not assign a number to the HU action.
When assigning this key action, you will not hear any voice
prompt.
Each action on a Dial Action Table is associated with a code that you
use when programming the action.  The programming code is
represented by the letters or numbers in parentheses next to the name of
the action.  For example, the programming code for the Hang up action
is either HU or 48.  When you are programming a Dial Action Table,
you must enter the letter or number code for the desired action from
your telephone in order to assign the action to a key.
For more information about these actions, see 
Dial Action Table
Programming on the second page of the Database Management Menu
in Appendix A.  (See page 57).
Immediate Recording of Message for Subscriber
By pressing ** during the Subscriber Mailbox Greeting,
a caller can now skip the greeting and go directly into the Record
Mode.  As a result, the caller can immediately record a message for the
Subscriber, without first listening to the greeting.
Pressing SA or E While Listening to Messages
If you press SA (72) or E (3) while listening to a message, NVM-2e
pauses the message.  Press * to resume listening, or press L to skip to
the next message.
In the NVM-2, if you press SA (72) or E (3) while listening, you skip
to the next message.