Nitsuko Nvm-2 Installation Instructions
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Issue 1-017 NVM-2e Release Notes for Version 1.08 New and Enhanced Features
Table of Contents Issue 1-019 Version 1.08 Feature Availability......................................................................................... 21 Changes and Additions in the System Configuration Management Program ..................... 21 Changing Ranges of Mailboxes in the Numbering Plan ............................................... 21 Port Options for Lamping and Message Notification..................................................... 25 System Options ............................................................................................................ 27 ¾ Lamp On string ............................................................................................... 28 ¾ Lamp Off string ............................................................................................... 28 ¾ Silence limit during recording (secs) ............................................................... 29 ¾ Eliminate silence during recording? ................................................................ 29 Channel Parameters ..................................................................................................... 30 ¾ DTMF detection time (10 ms) during playback - Default is 5 .......................... 31 ¾ DTMF detection time (10 ms) during record - Default is 6 .............................. 31 Call Processing Parameters ......................................................................................... 32 ¾ CmdInputTimeout (sec) Time limit for dialing commands (for call routing)..... 34 ¾ DtmfTimeout (sec) time allowed user between dialing digits (for call routing) .............................................................................................. 34 ¾ NoAnswerRings Number of ringback seconds before regarding call not answered........................................................................................................ 35 ¾ NormalGain Default volume setting for recorded messages (Min: -10 Max: 10) ................................................................................................................... 35 ¾ PromptAtten Volume setting for Voice Prompts (Min: -10 Max: 10) ............... 35 Changes in Drive Letters Displayed .................................................................................... 36 Actions Added to the Dial Action Table (CR,27 and HU, 48) .............................................. 36 Immediate Recording of Message for Subscriber ............................................................... 36 Pressing SA or E While Listening to Messages .................................................................. 36 Message Notification ...........................................................................................................37
Release Notes for Software Version 1.08 Issue 1-021 Version 1.08 Feature Availability This section of the supplement describes the new and enhanced features available with Software Version 1.08. Changes and Additions in the System Configuration Management Program The System Configuration Management Program in the NVM-2e has several changes and additions from the program described in the NVM- 2 documentation. These changes and additions are described on the following pages. For information on starting up this program, see page 15 in this supplement. See Part II: The System Configuration Management Program in the NVM-2 Release Notes (P/N 17690UPG01 or higher) for more information. Changing Ranges of Mailboxes in the Numbering Plan (New for the NVM-2e) When you select a phone system for integration, the Voice Mail automatically assigns numbers to Subscriber Mailboxes. Generally, these numbers start at the lowest numbered extension and continue in sequence until the total number of Subscriber Mailboxes reaches 50. However, some phone systems have fewer than 50 extensions. For these systems, the Voice Mail provides Subscriber Mailbox numbers that correspond to the current phone system numbering plan. Since the total number of Subscriber Mailboxes in the Voice Mail always equals 50, the remaining mailboxes should be equal to the differences between 50 and the actual number of extensions in your system. In most cases, these mailboxes are placed in the 800 range, starting with extension 810. You can modify the default numbering plan by changing the range of numbers for your Subscriber Mailboxes. For example, the default numbering for Subscriber Mailboxes in the Onyx VS phone system is 300 to 347 and 810, 811. You can change this numbering plan if you want your mailboxes to be numbered differently. To create or change the mailbox ranges, you use the System Configuration Management Program, which is a program in the Voice Mail. To access this program, you need a laptop computer connected to the Voice Mail. For instructions on accessing the System Configuration Management Program, see page 15. For additional information on using the System Configuration Management Program, see Part II: The System Configuration Management Program in the NVM-2 Release Notes (P/N 17690UPG01 or higher). After you create these ranges, you must re-initialize the Voice Mail. Re-initializing the system will return the entire database to its default values and erase any recordings (such as the Main Greeting, personal Mailbox Greetings, and messages).
Release Notes for Software Version 1.08 22Issue 1-0 Changes and Additions in the System Configuration Management Program (cont’d) Changing Ranges of Mailboxes in the Numbering Plan (cont’d) IMPORTANT You need to set up all your ranges before you perform any other Voice Mail programming. If you add a mailbox range at a later date, you will have to re-initialize the Voice mail System. After the re-initialization, you must re-program the entire system, and users must re-record their personal Mailbox Greetings. The following table shows the default numbering of the Subscriber Mailboxes for each phone system. It is recommended that you do not change the first Trunk Mailbox number, unless the trunks in your phone system start with a different number. Phone SystemDefault Subscriber Mailbox NumberingDefault First Trunk Mailbox Number Portrait 308/824 10-59 01 28i/124i 301-359 001 Onyx VS 300-347, 810-811 348 To change the mailbox range: 1. Connect a laptop to the Voice Mail. For instructions, see page 9. Start up the System Configuration Management Program. For instructions, see page 15. The Main Menu will appear for your phone system. The following is an example of the Main Menu: Selected system Type: XX Enter To view / modify ------------------------------------- O ... system Options R …poRt Options G ... Global parameters C ... Channel parameters P ... call Processing parameters T ... Tone table M …Mailbox Range Q ... Quit >: 2. From the Main Menu, enter M and press .
Release Notes for Software Version 1.08 Issue 1-023 Changes and Additions in the System Configuration Management Program (cont’d) Changing Ranges of Mailboxes in the Numbering Plan (cont’d) You will see the table for setting up Mailbox Ranges. For example: Mailbox Ranges for XX ---------------------------------------------------------------------- Seq. Starting Mailbox Mailbox # Mailbox # Count Type ---------------------------------------------------------------------- 1 ... ... 0 ... Undef 2 ... ... 0 ... Undef 3 ... ... 0 ... Undef 4 ... ... 0 ... Undef 5 ... ... 0 ... Undef 6 ... ... 0 ... Undef 7 ... ... 0 ... Undef 8 ... ... 0 ... Undef 9 ... ... 0 ... Undef 10 ... ... 0 ... Undef ---------------------------------------------------------------------- P ... Print/display the mailbox range table E ... Edit a mailbox range by sequence # C ... Clear a mailbox range by sequence # Q ... Quit and return to main menu 3. Enter E to edit the mailbox range and press . 4. At the prompt, Enter the sequence number >:, enter an available sequence number (e.g., 1 ), and press . 5. At the prompt, Starting mailbox number (2 to 7 digits), enter the number you want as the first mailbox in your numbering plan. This number may be from two to seven digits in length. Be sure to enter the number exactly as it will be dialed. Press . 6. Enter the number of mailboxes that will be in this range at the Number of consecutive mailboxes: prompt, and press . You will see: Mailbox type: U-Undefined E-Extension T-Trunk 7. Enter the letter corresponding to the type of mailbox you want to assign to the range. Press . You should only assign Trunk Mailboxes if your phone system sends trunk ID information (and you could not disable the phone system from sending it). The phone system uses Trunk Mailboxes for this information. You cannot program any parameters for Trunk Mailboxes. 8. Repeat steps 3 through 7 for each range of consecutive mailboxes in your numbering plan. Notes: The total number of extensions (Subscriber Mailboxes) is 50. As a result, the total number of mailboxes when the ranges are added together must not exceed 50. You can have up to eight trunk mailboxes. If you want to change system numbering plan, be sure you do so before you perform any other programming. If you make a mistake when creating a range of consecutive mailboxes, enter C from the Mailbox Range Table to delete the entry.
Release Notes for Software Version 1.08 24Issue 1-0 Changes and Additions in the System Configuration Management Program (cont’d) Changing Ranges of Mailboxes in the Numbering Plan (cont’d) 9. When finished, press Q and then press . 10. At the System Configuration Main Menu, press Q then . 11. At the DOS prompt, type VM and press to start up the Voice Mail. 12. Logon to a System Administrator’s Mailbox, and re-initialize the Voice Mail Database. For instructions, see the NVM-2 Programming Guide, Chapter 5. Example: A sample Mailbox Range Table is shown below Mailbox Ranges for XX ---------------------------------------------------------------------- Seq. Starting Mailbox Mailbox # Mailbox # Count Type ---------------------------------------------------------------------- 1 ... 10 ... 6 ... Extension 2 ... 20 ... 6 ... Extension 3 ... 30 ... 6 ... Extension 4 ... 71 ... 2 ... Trunk 5 ... ... 0 ... Undef 6 ... ... 0 ... Undef 7 ... ... 0 ... Undef 8 ... ... 0 ... Undef 9 ... ... 0 ... Undef 10 ... ... 0 ... Undef ---------------------------------------------------------------------- P ... Print/display the mailbox range table E ... Edit a mailbox range by sequence # C ... Clear a mailbox range by sequence # Q ... Quit and return to main menu Explanation: In this example, the Mailbox/Extension Range consists of 4 sequences. Each sequence is numbered consecutively and contains the following entries: · Sequence 1 (10 through 15) A 10 is entered for the Starting Mailbox #. Since there are a total of 6 mailboxes in this sequence, a 6 is entered for the Mailbox Count. Because they are all Subscriber Mailboxes, the entry is Extension for the Mailbox Type. · Sequence 2 (20 through 25) A 20 is entered as the Starting Mailbox #. Since there are a total of 6 mailboxes in this sequence, a 6 is entered for the Mailbox Count. Because they are all Subscriber Mailboxes, the entry is Extension for the Mailbox Type. · Sequence 3 (30 through 35) A 30 is entered for the Starting Mailbox #. Since there are a total of 6 mailboxes in this sequence, a 6 is entered for the Mailbox Count. Because they are all Subscriber Mailboxes, the entry is Extension for the Mailbox Type. · Sequence 4 (71 and 72) A 71 is entered for the Starting Mailbox #. Since there are only two mailboxes in this sequence, a 2 is entered for the Mailbox Count. Because they are both Trunk Mailboxes, the entry is Trunk for the Mailbox Type.
Release Notes for Software Version 1.08 Issue 1-025 Changes and Additions in the System Configuration Management Program (cont’d) Port Options for Lamping and Message Notification The System Configuration Management Program provides you with the ability to change the Voice Mail ports that allow or do not allow Lamping callouts and Message Notification callouts. You can enable (allow) either or both features on one, some, or all Voice Mail ports. The Voice Mail will then use a port you enabled to inform Subscribers that they received new messages. How the Voice Mail informs a Subscriber with a new message depends on the feature or features enabled: „ When Lamping is enabled, the Voice Mail will inform the Subscriber by turning on the Msg Waiting Lamp at the Subscriber’s extension. „ When Message Notification is enabled, the Voice Mail will call the Subscriber at an extension, outside number, or digital pager. If you enable more than one Voice Mail port for either Lamping or Message Notification (or both), several Subscribers can be informed about the arrival of their new messages at the same time. The number of Subscribers that can be so informed always matches the number of ports you enabled. By default, only Port 2 on your Voice Mail system is enabled for Lamping and all ports are enabled for Message Notification. But you can change these default port settings. To change the port settings for Lamping and/or Message Notification: 1. Connect a laptop to the Voice Mail. For instructions, see page 9. Start up the System Configuration Management Program. For instructions, see page 15. The Main Menu for your phone system will be displayed. The following is an example of the Main Menu: Selected system Type: Portrait Enter To view / modify ------------------------------------- O ... system Options R ... poRt Options G ... Global parameters C ... Channel parameters P ... call Processing parameters T ... Tone table M ... Mailbox Range Setup Q ... Quit >: 2. Press R (poRt Options) from the Main Menu, and then press . You will see the following sequence of prompts for changes of port option settings. For your convenience, these prompts will be displayed one by one, so that only one prompt is displayed at a time on your screen.
Release Notes for Software Version 1.08 26Issue 1-0 Changes and Additions in the System Configuration Management Program (cont’d) Port Options for Lamping and Message Notification (cont’d) Port 1 Options Allow Lamp callouts (Y/N) No >: Allow Msg Notification callouts (Y/N) Yes >: Port 2 Options Allow Lamp callouts (Y/N) Yes >: Allow Msg Notification callouts (Y/N) Yes >: Port 3 Options Allow Lamp callouts (Y/N) No >: Allow Msg Notification callouts (Y/N) Yes >: Port 4 Options Allow Lamp callouts (Y/N) No >: Allow Msg Notification callouts (Y/N) Yes >: 3. Change the ports for Lamping and Message Notification, as desired. As each prompt is displayed, press Y to enable the port option or press N to disable the port option. Then press . The next prompt in the sequence will be displayed. When you finish programming the last prompt and press , you return to the Main Menu for the System Configuration Management Program. 4. If you are finished programming the System Configuration Management: · Press Q and . · At the DOS prompt, enter VM and press to start the Voice Mail.