Nitsuko Digital System Feature And Terminal Programming Manual

To Camp-On to a busy trunk:
Listen for: Busy tone
1. Dial 2.
Listen for: Busy tone stops
2. Wait off-hook for the trunk to become free.
When you hear dial tone, place your new call.
If you hang up, the Camp-On converts to a Trunk Queue.
To answer a Call Waiting tone at a keyset:
Listen for: Two beeps
If an Intercom call is waiting, your display shows the first waiting call.
1. Press flashing key.
To save your initial call, place it on Hold first.  If your ICM key continues flashing, you have addi-
tional...

CALLBACK
Description
When an extension user calls a busy extension, the user may leave a Callback request for a return call.  The user
does not have to repeatedly call the busy extension back, hoping to find it idle.
The system processes Callbacks as follows:
1. Caller at extension A leaves a Callback at busy extension B.
Caller A can place or answer additional calls in the meantime.
2. When caller B becomes idle (for at least four seconds), the system rings caller A.  This is called the Call-
back...

Line (Trunk) Queuing
Line Queuing lets an extension user leave a Callback request for a trunk.
Off-Hook Signaling
An extension user cannot leave a Callback after initiating a Whisper Page.
Feature Operation
To request a Callback (after calling a busy extension):
Listen for: Busy Tone or Ring Busy tone
1. Do not hang up.
2. Dial 2.
Listen for: Ringing
3. Hang up.
To answer when Callback rings you back:
Listen for: Callback Ring
1. Lift handset.
Listen for: Two beeps or Ringing
2.
-If you hear ringing,...

CALLER ID
Description
Available in Software Levels:
BaseAUX SAUX/XAUX
> 02.00
> 02.10>08
Caller ID allows a display keyset to show an incoming caller’s telephone number (called the Directory Number
or DN) and optional name. The Caller ID information is available as either a post-answer or pre-answer display.
Normally, the system provides the Caller ID post-answer display. With the post-answer display, the user sees the
incoming caller’s number/name after they answer the call. With the pre-answer display,...

Caller ID: Trunk Display
The system provides unique displays for incoming Caller ID (CND) and non-Caller ID (non-CND) trunks. The
information a display keyset user sees depends on the type of incoming trunk call and the type of trunk. The fol-
lowing chart describes the telephone display for each type of incoming CND and non-CND trunk call.
CND Trunk Non-CND Trunk
Unscreened TransfersCaller ID data for the incoming
trunk.The name/number for the
incoming trunk.
Screened TransfersThe screening extension’s...

  308  |   01|                 SMITH, JOHN M.|                     | 09:56:06 | 00:00:30 | $00.00 | 01 = CND name
Hardware Considerations
Caller ID requires the installation of at least one ID/4CO Caller ID Module (P/N 88512). The Caller ID Module
is a standard 4 CO Module with four trunk circuits and added Caller ID capability. Each module provides Caller
ID service for the trunks connected to it. For example, the inside Caller ID Module in the Main CEU provides
Caller ID capability for trunks 1-4. The...

CENTRAL OFFICE CALLS, ANSWERING
Description
The system administrator can customize the routing of incoming CO (trunk) calls to meet the exact site require-
ments.  This lets trunk calls ring and be answered at any combination of system extensions.  CO trunks can only
be loop start.
Conditions 
None
Default Configuration
The attendant has ringing and access for trunks 1-16 on programmable keys 1-16.  Trunks 17-24 (three-cabinet
systems only) are not on keys and ring the phone directly.
All keyset users...

➣NP- Programming Names and Messages
Assign names to incoming trunks.  The name displays after a display set user answers a call on the trunk.
[16 digits maximum]
➣QE- Line Gain Table, Gain
Set the gains for each trunk.
[+6 dB gain, +3 dB gain, 0 dB, -3dB loss, -6 dB loss, -9 dB loss, -12 dB loss]
➣QE- Manual Sidetone
You can adjust the sidetone manually for each trunk.  This lets you fine tune each trunk’s sidetone level,
if necessary. [Y=enable, N=disable]
➣QT- System Timers, Delayed Ring Interval
Set...

Operator Assistance (OPA)
An OPA call rings the destination extension on the line key that corresponds to the trunk that the OPA an-
swered.  If the extension has no line key for the trunk, the call rings the extension’s loop key.
Personal Greeting
Outside calls ringing an extension directly (either DILs or via Transfer) hear the Personal Greeting, if en-
abled.  The outside call then rings the specified extension.  If there is no specified extension, the call
rings all extensions with ringing for the...

CENTRAL OFFICE CALLS, PLACING
Description
The system administrator can customize the way each extension user places outgoing trunk calls.  A user can
place a call by:
•Pressing a line key (keyset only)
•Dialing a trunk access code (e.g., 801)
•Dialing a trunk group code (9 or 90-98)
•Dialing a trunk extension number (e.g., 480)
System programming lets the administrator customize the call placing options to meet site requirements and
each individual’s needs.  CO trunks can only be loop start.
Conditions...