Nitsuko Digital System Feature And Terminal Programming Manual

CALL FORWARDING
Description
Call Forwarding permits an extension user to redirect their calls to another extension.  This ensures that the
user’s calls are covered when they are away from their work area.  Optionally, the user can also redirect calls to
an outside telephone number (Off-Premise Call Forwarding).
Note that only the extension receiving the forwarded calls can place an Intercom call to the forwarding exten-
sion.
Conditions 
(A.) Off-Premise Call Forwarding requires either ground start...

Related Features
Alternate Attendant
An extension cannot use Call Forwarding if activated as an Alternate Attendant.
Attendant Positions
An Attendant cannot use Call Forwarding.
Automatic Call Distribution
An extension user can forward calls to an ACD master number.
Call Coverage Keys
Call Forwarding does not reroute calls ringing a Call Coverage Key.
Central Office Calls, Answering
Call Forwarding does not reroute calls ringing line or loop keys (except DILs).
Central Office Calls, Placing
An extension...

Feature Operation
To forward your calls to another extension:
1. Lift handset.
If you have a One-Touch Speed Dial key, you can press the key instead of using steps 2-5.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press PGM#.
Listen for: Dial tone stops
4.
-Dial extension number to receive your calls.
You can optionally press a DSS Console Hotline key or dial an operator (0 or 01-04).  If you dial
an operator, the system automatically inserts code 3 in the next step.
OR...

CALL FORWARDING CANCEL
Description
The attendant may simultaneously cancel all Call Forwards in the system.  The attendant may want to do this at
the end of the business day or business week.  This ensures that the system directs calls normally at the start of
the next business day.
Conditions 
None
Default Configuration
None
Programming
Required Programming
➣QC- Operator Programming, Operator Extensions
Designate extensions as operators.
Other Programming
None
Related Features
Do Not Disturb / Personal...

CALL PARKING
Description
Call Parking places an outside call in a waiting state (called a Park orbit) so that any extension user may pick it
up.  There are two types of Park orbits: System Park and Personal Park. With System Park, a user may Park a
call in one of ten system orbits (numbered 60-69).  With Personal Park, a user may park a call at an extension.
After parking the call, the user can Page the person receiving the call and hang up.  The paged party just dials
the orbit code from any extension...

Transfer
Instead of transferring a call to an extension, a user can place it in a Park Orbit instead.
Feature Operation
To Park your call in a system Park Orbit:
If you have a One-Touch Speed Dial Key or a DSS key with a stored Park Orbit, you can press the
key instead of using steps 1-3.
1.
-At a keyset, press ICM.
Listen for: Dial Tone
-At ESL set, press TRF.
Listen for: Dial tone
2. Dial Park Orbit code (60-69).
If you hear busy tone, press ICM and try another orbit.
Optionally, you can press a DSS...

To pick up a parked call:
Listen for announced Park code.
1. Lift handset.
If you have a One-Touch Speed Dial key or a DSS Console key, you can press the key instead of us-
ing steps 2 and 3.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. (Personal Park only) Dial *.
Listen for: Dial tone stops
4. Dial announced Park code (60-69 or extension number).
Features: Introduction - Direct Trunk Access
CALL PARKING
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CALL TIMER
Description
Call Timer lets a display keyset user time their outside calls on the telephone display.  This helps users that must
keep track of their time on the phone.
Call Timer is only available to extensions with Call Timer keys.  The user can press it any time before placing or
answering a call, or while on a call.  The Timer key also allows the user to time Intercom calls, or use the idle
telephone as a stopwatch.  There are two types of Call Timer keys, Auto Timer and Manual Timer.  A...

CALL WAITING (CAMP-ON)
Description
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging up.
When the user camps-on, the system signals the busy extension with two beeps indicating the waiting call.  The
call goes through when the busy extension becomes free.  Call Waiting helps busy extension users know when
they have additional waiting calls.  It also lets callers wait in line for a busy extension without being forgotten.
Outside calls may also...

Related Features
Callback / Line (Trunk) Queuing
If an extension user Camps-On and then hangs up, the system converts the Camp-On to a Callback/Line
Queue.
Digital Door Box
An extension cannot receive off-hook signals from a Door Box unless the system has AUX Module 
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02.10.
Direct Station Selection, Extension
After hearing busy tone, a DSS caller can camp-on to a busy extension.
Direct Trunk Access
An extension user with Direct Trunk Access can dial 2 to camp-on to a busy trunk.
Do Not Disturb
An...