Netgear R9000 Nighthawk X10 Smart Wifi Router User Manual

Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages from the Internet,
it might be for the following reasons:
•The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can
resume Internet access. If your ISP sets a usage limit, they might charge you for the overage.
•Your computer might not recognize any DNS server addresses. A DNS...

If your WiFi device finds your network but the signal strength is weak, check these conditions:
•Is your router too far from your computer or too close? Place your computer near the router but at least
6 feet (1.8 meters) away and see whether the signal strength improves.
•Are objects between the router and your computer blocking the WiFi signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the designated...

Test the Path From Your Computer to a Remote Device
To test the path from your computer to a remote device:
1.From the Windows toolbar, click the Start button and select Run.
2.In the Windows Run window, type
ping -n 10
where  is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in Test the LAN
Path to Your Router on page 152.
3.If you do not receive replies, check the following:
•Check to see that IP...

15
Supplemental Information
This chapter includes technical information about your router.
The chapter covers the following topics:
•Factory Settings on page 155
•Technical Specifications on page 156
154 

Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and
hold the Reset button on the back of the router for at least seven seconds.The router resets and returns
to the factory configuration settings shown in the following table.
Table 3. Factory default settings
Default settingFeature
www.routerlogin.com or www.routerlogin.netUser login URLRouter login
adminUser name (case-sensitive)
passwordLogin password (case-sensitive)
Use...

Table 3. Factory default settings (Continued)
Default settingFeature
EnabledWireless communicationWireless
See router labelSSID name
WPA2-PSK (AES)Security
EnabledBroadcast SSID
Auto1Transmission speed
United States in the US; otherwise, varies by regionCountry/region
Auto for 2.4 GHz, CH 44 for WW SKU, and CH 153 for
North America SKU
RF channel
Up to 800 Mbps at 2.4 GHz, 1773 Mbps at 5 GHz, 4.6 Gpbs
at 60 GHz
Operating mode
1Maximum wireless signal rate derived from IEEE Standard 802.11 specifications....

Table 4. Router specifications (Continued)
DescriptionFeature
FCC Part 15 Class B
EN 55022 (CISPR 22), Class B C-Tick N10947
Electromagnetic emissions
10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN
10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
10G SFP+ LAN port
Maximum WiFi signal rate complies with the IEEE 802.11 standard.2Wireless
Auto Rate SensingRadio data rates
•IEEE® 802.11b/g/n 2.4 GHz 256 QAM support
•IEEE 802.11a/n/ac 5.0 GHz 256 QAM support
•IEEE 802.11ad 60 GHz
Data encoding standards...