Netgear R6300 Manual
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350 East Plumeria Drive San Jose, CA 95134 USAJune 2012 202-11030-01 v1.0 R6300 WiFi Router 802.11ac Dual Band Gigabit User Manual
2 R6300 WiFi Router 802.11ac Dual Band Gigabit ©2012 NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR Phone (Other Countries): See Support information card. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective holders. © 2011 NETGEAR, Inc. All rights reserved. Statement of Conditions To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use, or application of, the product(s) or circuit layout(s) described herein.
3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter 2 Getting Started with NETGEAR Genie Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 13 Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 13 Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 NETGEAR Genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Use NETGEAR Genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Router Dashboard (Basic Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Add Wireless Devices or Computers to Your Network . . . . . . . . . . . . . . . . 17 Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 3 Genie Basic Settings Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 ReadySHARE USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Wireless Settings Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . . 27 Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 29 Chapter 4 Genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4 R6300 WiFi Router 802.11ac Dual Band Gigabit WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Use the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Chapter 5 USB Storage USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 54 Access the Router’s USB Drive Remotely Using FTP . . . . . . . . . . . . . . 54 Chapter 6 ReadySHARE Printer ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 USB Control Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Scan with a Multi-Function Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Desktop NETGEAR Genie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Chapter 7 Security Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Chapter 8 Administration Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Internet Provider (WAN) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 76 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 77 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5 R6300 WiFi Router 802.11ac Dual Band Gigabit Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Chapter 9 Advanced Settings Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 90 Port Forwarding to Permit External Host Communications . . . . . . . . . . 91 How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . 92 Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Editing or Deleting a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . 94 Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Chapter 10 Troubleshooting Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Troubleshooting with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Internet or Ethernet Port LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . 109 Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 The Push N Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . . 109 Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
6 R6300 WiFi Router 802.11ac Dual Band Gigabit Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 113 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 114 Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 115 Appendix A Supplemental Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Appendix B Notification of Compliance Index
7 1 1. Hardware Setup Getting to know your router The NETGEAR R6300 WiFi Router delivers next generation WiFi at gigabit speeds. It offers the ultimate mobility for WiFi devices with speeds up to 3x faster than 802.11n. Compatible with next generation WiFi devices, and backward compatible with 802.11 a/b/g and n devices, it enables HD streaming throughout your home. The R6300 with simultaneous dual band WiFi technology offers speeds up to 450 1 to 13002 Mbps and avoids interference, ensuring top WiFi speeds and reliable connections. This makes it ideal for larger homes with multiple devices. In addition, four gigabit Ethernet ports offer ultra-fast wired connections. Wirelessly access and share a USB hard drive and USB printer using the two USB 2.0 ports. If you already set up your router, you can skip this chapter. If you have not done that yet, this chapter covers the hardware setup. Chapter 3, Genie Basic Settings, explains how to set up your Internet connection. This chapter contains the following sections: • Unpack Your Router • Position Your Router • Hardware Features For information about ReadySHARE features in your product, see Chapter 5, USB Storage, and www.netgear.com/readyshare. The NETGEAR genie® app provides easy installation from an iPad®, tablet, computer or smartphone. It includes a personal dashboard, allowing you to manage, monitor, and repair your home network. NETGEAR customers can download the app at www.netgear.com/genie or from the Google Play or App Store. For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com. 1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps. 2. Up to 1300 Mbps wireless speeds achieved when connecting to other 802.11ac 1300 Mbps devices.
Hardware Setup8 R6300 WiFi Router 802.11ac Dual Band Gigabit Unpack Your Router Open the box and remove the router, cables, and installation guide. Ethernet cable Power cord Dual Band WiFi Router Power adapter Figure 1. Check the package contents Your box contains the following items: • R6300 WiFi Router 802.1 1ac Dual Band Gigabit • AC power adapter and power cord (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR de\ aler. Keep the carton and original packing materials, in case you need to return the pr\ oduct for repair . Position Your Router The router lets you access your network from virtually anywhere within t\ he operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your route\ r. For example, the thickness and number of walls the wireless signal passes through can lim\ it the range. For best results, place your router: • Near the center of the area where your computers and other devices opera\ te, and preferably within line of sight to your wireless devices. • So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
Hardware Setup9 R6300 WiFi Router 802.11ac Dual Band Gigabit • In an elevated location such as a high shelf, keeping the number of wall\ s and ceilings between the router and your other devices to a minimum. • A way from electrical devices that are potential sources of interference. \ Equipment that might cause interference includes ceiling fans, home security systems, m\ icrowaves, PCs, the base of a cordless phone, or 2.4 GHz cordless phone. • A way from any large metal surfaces, such as a solid metal door or aluminu\ m studs. Large expanses of other materials such as glass, insulated walls, fish tanks, \ mirrors, brick, and concrete can also affect your wireless signal. When you use multiple access points, it is better if adjacent access poi\ nts use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6\ , or 6 and 11). Hardware Features Before you cable your router, take a moment to become familiar with the \ front, side, and back panels and the label. Pay particular attention to the LEDs on the front \ panel. Front and Side Panel The router front panel has the status LEDs and icons shown in the follow\ ing figure. LEDs WiFi On/Off button WPS button USB port Figure 2. Router, front and side view
Table 1. Front panel LED descriptions LEDDescription Power • Solid amber . The router is starting up. • Blinking amber . The firmware is upgrading, or the Restore Factory Settings button was pressed. • Solid green . The router is ready. • Blinking green . The firmware is corrupted. See www.netgear.com/support. • Off. Power is not supplied to the router . Internet • Solid green . The Internet connection is ready. • Solid amber . The Ethernet cable connection to the modem has been detected. • Off. No Ethernet cable is connected to the modem. Wireless • Solid blue . The wireless radio is operating in either 2.4 GHz or 5 GHz mode. • Blinking : The router is in WPS mode. • Off. The wireless radios are off for both 2.4 GHz and 5 GHz. USB • Solid blue : The USB device has been accepted by the router and is ready to be used. \ • Blinking blue : A second USB HDD is plugged in and is trying to connect. • Off: No USB device is connected, someone clicked the Safely Remove Hardware\ button and it is now safe to remove the attached USB device. Hardware Setup 10 R6300 WiFi Router 802.11ac Dual Band Gigabit The WiFi and WPS buttons toggle the WiFi and WPS functions on and off. • W iFi On/Off button . Pressing and holding the wireless LAN button for 2 seconds turns the 2.4 GHz and 5 GHz wireless radios on and off. If the 2.4 GHz and 5 GHz LEDs are lit, then the wireless radio is on. If these LEDs are off, then the wireless radios are turned off and you cannot connect wirelessly to the router. • WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network. The LED below the WPS button blinks green when the router is trying to add the wireless device or computer. The LED stays solid green when wireless security is enabled in the router. Back Panel The back panel has the connections shown in the following figure. USB Ethernet InternetPower On/OffPower connector portLAN ports 1-4 Reset button port Figure 3. Router, rear view