Netgear R6100 Ac1200 Dual Band Wifi Router User Manual

Troubleshooting
111  R6100 WiFi Router
•Your Internet service provider (ISP) might require a login program. 
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of 
login.
•If your ISP requires a login, the login name and password might be set incorrectly.
•Your ISP might check for your computer’s host name. 
Assign the computer host name of your ISP account as the account name in the Internet 
Setup screen.
•Your ISP allows only one Ethernet MAC address to connect to Internet...

Troubleshooting
11 2 R6100 WiFi Router 
Unless you connect manually, the router does not authenticate using PPPoE until data is 
transmitted to the network.
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages 
from the Internet, check the following:
•Your computer might not recognize any DNS server addresses. A DNS server is a host 
on the Internet that translates Internet names (such as www addresses) to numeric IP 
addresses....

Troubleshooting
11 3  R6100 WiFi Router
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
•When entering configuration settings, always click the Apply button before moving to 
another screen or tab, or your changes are lost. 
•Click the Refresh or Reload button in the web browser. The changes might have 
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly...

Troubleshooting
11 4 R6100 WiFi Router 
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up 
correctly.
To ping the router from a Windows computer:
1.From the Windows toolbar, click Start and select Run.
2.In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3.Click the OK button.
You should see a message like this one:
Pinging  with 32 bytes of data
If the path...

Troubleshooting
11 5  R6100 WiFi Router
If the path is functioning correctly, replies as shown in the previous section are displayed.
If you do not receive replies:
•Check that your computer has the IP address of your router listed as the default gateway. 
If the IP configuration of your computer is assigned by DHCP, this information is not 
visible in your computer Network Control Panel. Verify that the IP address of the router is 
listed as the default gateway.
•Check to see that the network address of...

11 6
A
A.   Supplemental Information
This appendix covers the following topics: 
•Factory Settings 
•Technical Specifications  

Supplemental Information
11 7 R6100 WiFi Router
Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or a similar object 
to press and hold the Reset button on the back of the router for at least 7 seconds. The 
router resets, and returns to the factory configuration settings shown in the following table.
Table 3.  Factory default settings  
FeatureDefault behavior
Router loginUser login URLwww.routerlogin.com or www.routerlogin.net
User name...

Supplemental Information
11 8 R6100 WiFi Router
WirelessWireless communicationEnabled
SSID nameSee router label
SecurityWPA2-PSK (AES)
Broadcast SSIDEnabled
Transmission speedAuto*
Country/regionUnited States in the US; otherwise, varies by region
RF channel6 until region selected
Operating modeUp to 300 Mbps at 2.4 GHz, Up to 867 Mbps at 5 GHz
FirewallInbound (communications coming 
in from the Internet)Disabled (bars all unsolicited requests)
Outbound (communications going 
out to the Internet)Enabled...

Supplemental Information
11 9 R6100 WiFi Router
Technical Specifications
Table 4.  R6100 Router specifications  
FeatureDescription
Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, 
and SMB
Power adapter • North America: 120V, 60 Hz, input
• UK, Australia:  240V,  50  Hz,  input
• Europe: 230V, 50 Hz, input
• All regions (output): 12 VDC @ 1.5A, output
Dimensions  Dimensions: 180 x 170 x 60 mm (7.08 x 6.69 x 2.36 in.)
Weight  Weight: 322 g (0.71 lbs)...

120
B
B.   Notification of Compliance
NETGEAR Dual Band - Wireless
Regulatory Compliance Information
This section includes user requirements for operating this product in ac\
cordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comp\
ly with the applicable requirements may 
result in unlawful operation and adverse action against the end-user by \
the applicable National regulatory authority.
This products firmware limits operation to only the...