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Netgear R6100 Ac1200 Dual Band Wifi Router User Manual

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    							350 East Plumeria Drive
    San Jose, CA 95134
    USAJuly 2013
    202-11240-01
    R6100 WiFi Router
    AC1200 Dual Band 
    User Manual 
    						
    							2 R6100 WiFi Router 
    Support
    Thank you for selecting NETGEAR products. 
    After installing your device, locate the serial number on the label of your product and use it to register your product 
    at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web 
    support, visit http://support.netgear.com.
    Phone (US & Canada only): 1-888-NETGEAR.
    Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
    Trademarks
    NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of 
    NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change 
    without notice. © NETGEAR, Inc. All rights reserved. 
    						
    							3
    Contents
    Chapter 1 Hardware Setup
    Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
    Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
    Front and Side Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Position Your Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Chapter 2 Getting Started
    Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 13
    Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 13
    Login and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    NETGEAR genie Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Upgrade the Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Dashboard (BASIC Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
    Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    Wi-Fi Protected Setup Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 18
    Chapter 3 Basic Settings
    Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
    Parental Controls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
    Basic Wireless Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
    Change the Wireless Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
    Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
    Wireless Security Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
    Set Up a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
    View Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
    Chapter 4 Advanced Home Settings
    NETGEAR genie Advanced Home Screen  . . . . . . . . . . . . . . . . . . . . . . . . 31
    Internet Connection Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
    WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
    Default DMZ Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 
    						
    							4 R6100 WiFi Router
    Change the MTU Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
    LAN Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
    LAN TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
    Use Router as DHCP Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
    Address Reservation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
    Role of the Router as a DHCP Server  . . . . . . . . . . . . . . . . . . . . . . . . . . 37
    Address Reservation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
    WPS Wizard for WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
    Quality of Service (QoS) Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
    WMM QoS for Wireless Multimedia Applications . . . . . . . . . . . . . . . . . . 39
    Set Up Bandwidth Control  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
    Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
    Chapter 5 USB Storage
    Connect a USB Storage Device to the Router . . . . . . . . . . . . . . . . . . . . . . 46
    Safely Remove a USB Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
    Access the USB Storage Device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
    Sharing Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
    Share Photos  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
    Store Files in a Central Location for Printing  . . . . . . . . . . . . . . . . . . . . . 49
    Share Large Files over the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
    View a USB Device Attached to the Router . . . . . . . . . . . . . . . . . . . . . . . . 50
    USB Storage Device Network and Access Settings. . . . . . . . . . . . . . . . . . 51
    Available Network Folders  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
    Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
    Media Server Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
    TiVo Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
    Chapter 6 Security
    Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
    Block Services (Port Filtering)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
    Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
    Port Forwarding to Permit External Host Communications  . . . . . . . . . . . . 62
    How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . . 63
    Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 64
    Add a Custom Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
    Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 65
    Application Example: Make a Local Web Server Public . . . . . . . . . . . . . 65
    Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
    Schedule Blocking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
    Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
    Chapter 7 Administration
    Upgrade the Router Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
    View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
    Router Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 
    						
    							5 R6100 WiFi Router
    Internet Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
    Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 74
    Specify Logs Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
    Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
    Back Up Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
    Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
    Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . 78
    Change the Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
    Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
    Chapter 8 Advanced Settings
    Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
    Control the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
    Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
    View or Change WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
    Set Up a Wireless Access List by MAC Address  . . . . . . . . . . . . . . . . . . 83
    Wireless Access Point  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
    Wireless Distribution System  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
    Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
    Set Up a Repeater  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
    Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
    Static Routes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
    Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
    Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
    IPv6  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
    Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . 95
    Auto Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
    IPv6 Auto Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
    IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
    IPv6 Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
    IPv6 Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
    IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
    IPv6 PPPoE  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
    Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
    Chapter 9 Troubleshooting
    Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
    Sequence to Restart Your Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
    Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
    Wireless Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
    Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
    Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
    Power LED Is Off or Blinking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
    Power LED Stays Amber  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
    LEDs Never Turn Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
    Internet LED Is Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
    WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 
    						
    							6 R6100 WiFi Router
    Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
    Cannot Access the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
    Troubleshoot PPPoE  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
    Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
    Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
    Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
    Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 113
    Test the LAN Path to Your Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
    Test the Path from Your Computer to a Remote Device  . . . . . . . . . . . 114
    Appendix A Supplemental Information
    Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
    Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
    Appendix B Notification of Compliance 
    						
    							7
    1
    1.   Hardware Setup
    Getting to know your router
    The R6100 WiFi Router delivers AC1200 WiFi speeds with access up to three times faster than 
    similar 802.11n technology. This router supports HD streaming and online gaming throughout 
    your home, and a secure and reliable connection to the Internet. 
    The R6100 is compatible with next-generation WiFi devices and backward compatible with 
    802.11 a/b/g/n devices. With speeds up to 3001 +867 Mbps and simultaneous dual-band WiFi 
    technology, the router avoids wireless interference, ensuring top WiFi speeds and reliable 
    connections. 
    If you already set up your router, you can skip this chapter. If you have not done that yet, this 
    chapter covers the hardware setup. 
    Chapter 2, Getting Started, explains how to access your 
    router to view or change its settings.
    This chapter contains the following sections:
    •Unpack Your Router 
    •Hardware Features 
    •Position Your Router 
    For more information about the topics covered in this manual, visit the support website at 
    http://support.netgear.com.
    1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network 
    conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual 
    data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility 
    with any future standards. 802.11ac 1300 Mbps is approximately three times faster than 802.11n 450 Mbps. 
    						
    							Hardware Setup8
    R6100 WiFi Router 
    Unpack Your Router
    Open the box and remove the router, cables, and installation guide.
    Ethernet cable
    R6100 WiFi Router  Power adapter
    Figure 1. Check the package contents
    Your box contains the following items:• R6100 WiFi Router
    • AC power adapter (plug varies by region)
    • Category 5 (Cat 5) Ethernet cable
    • Installation guide with cabling and router setup instructions
    If any parts are incorrect, missing, or damaged, contact your NETGEAR de\
    aler. Keep the 
    carton and original packing materials in case you return the product for\
     repair
     . 
    Hardware Features
    Before you cable your router, take a moment to become familiar with the \
    front, side, and back 
    panels and the label. Pay particular attention to the LEDs on the front \
    panel. 
    						
    							Hardware Setup9
     R6100 WiFi Router
    Front and Side Panel
    The router front and side panels have the status LEDs and buttons shown \
    in the following 
    figure.
    LEDs WiFi On/Off button
    WPS button
    Figure 2. Router front and side view
    Table 1.  Front panel LED descriptions   
    LEDDescription
    Power
    • Solid amber . The router is starting up.
    • Blinking amber . 
     The firmware is upgrading, or the Reset button was pressed.
    • Solid green . The 
     router is ready.
    • Blinking green . The 
     firmware is corrupted. Visit  www.netgear.com/support.
    • Off. Power is not supplied to the router
     .
    Internet
    • Solid green . The Internet connection is ready.
    • Solid amber . 
     The Ethernet cable connection to the modem has been detected.
    • Off. No Ethernet cable is connected to the modem.
    WiFi
    • Solid blue. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.
    • Blinking . 
     A wireless computer or device is using WPS to join the network. 
    • Off. 
    The wireless radios are off for both 2.4 GHz and 5 GHz.
    USB
    • Solid blue. The router has accepted the USB device. The USB device is ready to be used. 
    • Blinking blue. 
     A USB device is plugged in and is trying to connect. 
    • Off. No USB device is connected, or someone clicked the Safely Remove Hardw\
    are button, 
    and it is now safe to remove the attached USB device. 
    The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.  
    						
    							Hardware Setup10
    R6100 WiFi Router 
    •
    WiFi On/Off button . Pressing and holding this button for two seconds turns the 2.4 GHz 
    and 5 GHz wireless radios on or off. If the Wireless LED is lit, the wireless radios are on. 
    If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to 
    the router.
    • WPS button. 
     You can use this button to use WPS to add a wireless device or computer 
    to your wireless network. The Wireless LED blinks blue when the router is trying to add 
    the wireless device or computer. The LED stays solid blue when wireless security is 
    enabled in the router.
    Rear Panel
    The rear panel has the connections and buttons shown in the following fi\
    gure.
    USB Ethernet Internet Power On/OffPower connector
    port
    LAN ports 1–4 Reset
    button
    port
    Figure 3. Router rear panel
    The Reset button restores the factory settings. See Factory Settings on page  11 7.  
    						
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