NEC Variable Forward No Answer Operations Guide
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NDA-30155 Revision 1.0Page 15 Variable Forward No Answer Operations Guide Configuration Database Requirements Database creation involves the following 4-step process: Step 1 - Create a Master Definition File: This step involves creating the master definition file that defines the fields in the master database file. Step 2 - Build a Master Database File: This step involves entering data into the master database fields that were just defined in the master definition file in Step 1. Step 3 - Create...
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Page 16NDA-30155 Revision 1.0 Configuration Variable Forward No Answer Operations Guide Building a Master Database After an application is installed and configured, the master database must be built. To build a master database, do the following. 1. Go to the System Administration screen (Figure 3-11). Figure 3-11 System Administration 2. In that screen, select D for Database Administration, then press Enter. The Database Administration screen displays (Figure 3-12). Figure 3-12 Database...
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NDA-30155 Revision 1.0Page 17 Variable Forward No Answer Operations Guide Configuration Figure 3-13 Master File Selection 4. At the Master File Selection screen, select vfnadb_m, then press Enter. The vfnadb_m Database Entry screen displays (Figure 3-14). Figure 3-14 vfnadb_m Database Entry 5. To create a new database entry, edit the master file by entering the Name, Extension, Tenant, Forward Extension, and Delay in Seconds. Note:Press A to add another entry or N to go to the next entry. 6....
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Page 18NDA-30155 Revision 1.0 Configuration Variable Forward No Answer Operations Guide Sample Database EntryThis is a sample setting of a database entry: Name = Test Extension = 1000 Te n a n t = 1 Forward Extension = 2000 Delay in Seconds = 10 seconds This sample setting means that if the phone extension is 1000, it will ring for 10 seconds. If it doesn’t answer by then, VFNA will forward the call to extension station 2000. Variable Forward No Answer, in plain English, means that the VFNA...
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NDA-30155 Revision 1.0Page 19 Variable Forward No Answer Operations Guide Configuration Figure 3-16 Database Administration 3. Select P for Process Application Database, then press Enter. The Process Application Database screen displays (Figure 3-17). Figure 3-17 Process Application Database 4. Select vfnadb_m, then press Enter. The message below the command line should then say: Database process operation complete. 5. Press Escape to exit. The Database Administration screen displays again...
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Page 20NDA-30155 Revision 1.0 Configuration Variable Forward No Answer Operations Guide Figure 3-18 Database Administration Installing the Application Database 1. In the Database Administration screen, select I for Install Application Data- base, then press Enter. The Install Application Database screen displays (Figure 3-19). Figure 3-19 Install Application Database 2. Select vfnadb_m, then press Enter to install. The application database in now installed. 3. Press Escape. The System...
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NDA-30155 Revision 1.0Page 21 Variable Forward No Answer Operations Guide Configuration Figure 3-20 System Administration Ongoing Configuration Management Issues To add a new phone number after installation, do the following: 1. Build the master database. 2. Add a new name. 3. Perform the Processing the Application Database procedure detailed above. 4. Then perform the Installing the Application Database procedure detailed above. Application Start- UpThe standard application start-up is as...
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Page 22NDA-30155 Revision 1.0 Configuration Variable Forward No Answer Operations Guide 8. Press Enter. User TasksThere is no user interface to this application. VFNA becomes active when the APM initializes the VFNA application. It must be maintained by the APM administrator. The administrator’s duties would be to add, modify, and delete records to the VFNA APM database. Note:See the Data Requirements section for the fields required in the database.
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NDA-30155 Revision 1.0Page 23 Variable Forward No Answer Operations Guide Glossary Appendix A Glossary APM (Applications Manager) The support platform (software) which resides on the UAP and provides the user with management capabilities within the Open Applications Interface system. CCIS (Common Channel Interoffice Signalling) A protocol scheme used to form a network of NEAX2400 systems. Dterm (Digital Terminal) An intelligent microprocessor-controlled device which supports feature capabilities...
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Page 24NDA-30155 Revision 1.0 Glossary Variable Forward No Answer Operations Guide OAI (Open Applications Interface) A proprietary protocol and set of routines that links the NEAX2400 IMS with a UAP. Programs executing on the UAP are able to monitor and control switch features and telephones. PBX (Private Branch Exchange) A digital voice and data communication system for large and small businesses, including hotels, hospitals, schools, and offices. NEC’s PBX is the NEAX2400 IMS. UAP (User...