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NEC Portrait 308/824 Multibutton Telephone Feature Handbook

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Page 51

the first One-Touch key and dial pad
key 2 to get the letter A) 
2) Press the dial pad key showing the
letter or symbol you desire.
For phones with `Q-Z on digit 1:
One-Touch key 4 = space
One-Touch key 5 = delete a character
One-Touch key 6 = delete all 
characters
For phones with no letters on digit 1:
One-Touch key 5 = space
One-Touch key 6 = delete a
character
One-Touch key 7 = delete all
characters
Digit 1 = _ : / 
To shift the cursor left or right, use *
to shift to the left while # shifts to...

Page 52

1. Press  twice. 
2. Press  . 
3. Dial extension number to be stored. 
4. Dial  . 
5. Input the letters of the name to be stored. 
See To enter a name above. 
6. Press  . 
7. Dial next extension number to store.
OR
Press to finish. 
1. Press  twice. 
2. Press  .
3. Dial the Speed Dial number to be named
(2-digit Speed Dial: 00-99 or 3-digit
Speed Dial: 000-199). 
4. Press  . 
5. Input the letters of the name to be stored. 
See To enter a name above. 
6. Press  .
7. Enter the next Speed Dial number.
OR...

Page 53

Night Answer (Off-Hours Ringing)
You may be able to activate Night Answer for your system. Used after
normal working hours, Night Answer redirects your systems incoming
calls to where they should ring at night. For example, when most of
your co-workers have left for home, your system may redirect calls to
the security desk. 
There are two types of Night Answer modes available: 
The operator (station #10) enables Night Answer for all lines in
the system. Night audible assignments go into effect at each...

Page 54

Off-Hook Signaling
Trying to get in touch with a co-worker who is busy on a call? Use
Off-Hook Signaling to let your co-worker know youre trying to get
through. 
There are two types of Off-Hook Signaling: CO Off-Hook Signaling
and Intercom Off-Hook Signaling. With CO Off-Hook Signaling, an
incoming CO call will send muted ringing to your phone if you are on
a handset call or one short burst of tones if on a Handsfree Intercom
call. 
Intercom Off-Hook Signalinglets you send a signal to a busy exten-
sion,...

Page 55

1. Press  to put an outside call in
progress on Hold or hang up the call in
progress. 
You must hang up an Intercom call since
no other feature can be used without
disconnecting the Intercom call.
2. Press the flashing  .
1. Place an Intercom call. 
Listen for: Busy tone 
2. Dial  .
Listen for: One short burst of tones. 
3. Wait for a reply. 
To send more tones, dial 1 again. 
1. Place an Intercom call. 
When the called extension is busy, one
short burst of tones is heard instead of
a busy tone. 
2....

Page 56

Outside Calls, Answering
Answering incoming calls can be as simple as pressing a line key or
dialing an access code. There are many types of outside calls that you
can answer from your phone. Ask your Communications Manager
about the different types of calls you are expected to answer. You may
have line and loop keys on your phone. A line key is dedicated to a
particular outside line. When you press the line key to answer a call,
you always get the same line. A loop key works just like a line key,
except...

Page 57

The method you use depends on how your system and your phone are
set up. For example, if your office is set up like a key system, you
and your co-workers will have line keys for the same outside lines.
Your Communications Manager can tell you which method you should
use for placing outside calls. 
1. Press an available line or loop key. 
You may have to press SPK or lift the
handset before pressing the line or loop
key. 
2. Dial number. 
1. 
2. Press  .
Listen for: Dial tone 
3. Dial telephone number....

Page 58

1. 
2. Press  .
3. Dial Queue Group number (1-6). 
If you hear busy tone, the extension can
not use Line Queuing for that group.
4. 
Automatic Line Access
Automatic Line Access lets you access an outgoing line without press-
ing a line key or dialing a two-digit line number. A single-digit code
automatically accesses an outgoing outside line. 
1. Press  .
2. Dial  .
A line is seized and dial tone comes
over the speaker. 
1. Press  .
2. Dial Queue Group number (1-6). 
A line is seized and dial tone...

Page 59

1. Dial phone number (pulse mode).
2. Dial  .
3. Dial number (tone mode).
Are You Behind a PBX?
Your telephone system may be connected to a Private Branch
Exchange (PBX) rather than to the telephone companys lines. This
means that when you get dial tone on an outside line, you are really
getting dial tone from the PBX. This may affect the way you place
outside calls. For example: 
After you press a line key, you may have to dial an additional
access code (e.g. 9) before you can dial your outside number....

Page 60

If You Hear a Warning Tone
While on an outside call, you may hear occasional beeps through your
speaker or handset. These tones remind you that you have been on the
call a long time.
Did Your Call Go Through?
If you dial certain calls and you find that they do not go through, ask
your Communications Manager the following questions:
Do I need to enter Account Codes (page 9) for outside calls?
Is my telephone Toll Restricted? If it is, what numbers am I pre-
vented from dialing?
1. 
2. Press an idle  ....
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