NEC Neax2000 Ivs Acd Mis System Manual

ACD-MIS TERMINAL USER GUIDE
NDA-30094 APPENDIX A
Page A-1
Revision 1
APPENDIX A ACD-MIS TERMINAL USER GUIDE (Real Time Statistic Screen)
LOG ON (Multiline Display Terminal)
With telephone idle and handset on hook:
Real Time Statistic screen on MIS PC shows “LOGGED OFF” with your extension number.
Log On/Off key LED is dark.
Press Log On/Off key. Log On/Off key LED flash red at 120 ipm.
LCD display shows “Enter ID:”
Dial ID number followed by #.
Terminal chimes twice. Log On/Off LED is green. The...

APPENDIX A NDA-30094
Page A-2
Revision 1
ACD-MIS TERMNIAL USER GUIDE
BREAK MODE (Multiline Display Terminal)
SET
With no call in progress:
Real Time Statistic screen on MIS PC shows “AVA I L A B L E” with your designation and extension number.
Break key LED is dark.
Press Break key. Break key LED flash red at 120 ipm.
Terminal chimes twice. Break key LED flash red at 60 ipm. The Terminal displays “BREAK” momentarily.
Real Time Statistic screen on MIS PC shows “BREAK” with your designation and...

ACD-MIS TERMINAL USER GUIDE
NDA-30094 APPENDIX A
Page A-3
Revision 1 BREAK MODE (Single Line and Multiline Non Display Terminal)
CANCEL
Real Time Statistic screen on MIS PC shows “BREAK” with your designation and extension number.
Lift handset. If using headset with non display terminal press, Headset/Handset key. 
Note 1
Receive dial tone and dial Break Feature Access Code.
Receive Feature Set Tone.
Replace handset. If using headset with non display terminal press, Headset/Handset key. 
Note 1...

APPENDIX A NDA-30094
Page A-4
Revision 1
ACD-MIS TERMNIAL USER GUIDE
WORK MODE (Single Line and Multiline Non Display Terminal)
SET
With call in progress:
“Not Allowed” (If this capability is needed, a Multiline Display Terminal must be used.)
WORK MODE (Multiline Display Terminal)
CANCEL
Real Time Statistic screen on MIS PC shows “WORK” with your designation and extension number.
Work key LED flash red at 60 ipm.
Press Work key. Work key LED flash red at 120 ipm.
Terminal chimes twice. Work key LED...

ACD-MIS TERMINAL USER GUIDE
NDA-30094 APPENDIX A
Page A-5
Revision 1 LOG OFF (Single Line and Multiline Non Display Terminal)
With no call in progress:
Real Time Statistic screen on MIS PC shows “AVA I L A B L E” with your designation and extension number.
Lift handset. If using headset with non display terminal, press Headset/Handset key. 
Note 1
Receive dial tone and dial Log On/Off Feature Access Code.
Receive Feature Set Tone.
Replace handset. If using headset with non display terminal, press...

APPENDIX A NDA-30094
Page A-6
Revision 1
ACD-MIS TERMNIAL USER GUIDE