NEC Neax 2400 Imx Ccis Features And Specifications
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NEAX2400 IMX CCIS Features and Specifications Page 36NDA-24222, Issue 3 C-46 Call Forwarding - Busy Line - CCIS Service Conditions (cont’d) 30. SPLIT CALL FORWARDING [S-99] is available only when the calling party is the station or the CCIS line. 31. When a call terminates to a busy station setting CALL FORWARDING-BUSY LINE - CCIS, depending on the calling station service restriction class, it can be selected to make the station busy (not to activate Calling Forwarding-Busy Line) and to activate services as ATTENDANT CAMP-ON [A-1], BUSY VERIFICATION [B-3], CALL WAITING - TERMINATING [C-12], STEP CALL [S-13], etc. 32. This service is not available when the called party is the attendant console, monitoring station, or the paging station. However, the service is available when these stations are designated as the transfer destination of Call Forwarding - Busy Line service. 33. This service is available only when the called party is busy and has set Call Forwarding - Busy Line. In case Call Forwarding - Busy Line is set as the second jump or later in the Multiple Call Forwarding link, this service is not available. 34. This service is available in the following occasions: a.) when the destination of the Call Forwarding - Busy Line service is the calling station, b.) when the calling party is the attendant console or the night station, and the destination Call Forwarding - Busy Line service is also the attendant console or the night station. Interactions 1. If access codes for CALL FORWARDING-BUSY LINE - CCIS and CALL FORWARDING-DON’T ANSWER - CCIS [C-47] are the same, only one key needs to be assigned in AKYD. 2. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON WITH TONE INDICATION [A-45], or CALL BACK [C-44] is directed toward Station A with call forwarding set to Station B, Station B will receive Call Waiting Tone. 3. A non-controlling UCD station is allowed to activate CALL FORWARDING-BUSY LINE - CCIS. When this station sets CALL FORWARDING-BUSY LINE - CCIS, only calls dialed directly to this station are call forwarded. 4. If an Attendant attempts BUSY VERIFICATION [B-9] to station A that has CALL FORWARDING- BUSY LINE - CCIS set to Station B and Station B is busy, BUSY VERIFICATION proceeds again with Station A. If Station A has set call forwarding to the Attendant Console, BUSY VERIFICATION [B-9] is allowed at Station A. 5. When CALL FORWARDING - BUSY LINE - CCIS is in effect, the activating station may be used to originate calls. 6. When a call is forwarded, the destination station is recorded for STATION MESSAGE DETAIL RECORDING [S-10].
NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 37 Call Forwarding - Don’t Answer - CCIS C-47 C-47 Call Forwarding - Don’t Answer - CCIS General Description This service feature allows Inter-Office Call Forwarding-Don’t Answer for a case where the transferring station and the transferred station respectively belong to a different PBX in the CCIS network. Operating Procedure When setting call FORWARDING-DON’T ANSWER Service: 1. Station A goes off-hook; receives dial tone. 2. Station A dials the Access Code for CALL FORWARDING-DON’T ANSWER; receives special dial tone. 3. Station A dials the number for the designated Station B; receives service set tone. 4. Station A hangs up. 5. Station A is called from Station C; Station C receives ringback tone; Station A is rung. STN (b) [Node B] CCIS [Node A] STN (a)DT DT STN (b) [Node B] CCIS [Node A] STN (a)SPDT SPDT STN (b) [Node B] CCIS [Node A] STN (a)SST SST STN (c) [Node C] CCIS CCIS STN (a) [Node A] [Node B]STN (b) RBT RG
NEAX2400 IMX CCIS Features and Specifications Page 38NDA-24222, Issue 3 C-47 Call Forwarding - Don’t Answer - CCIS Operating Procedure (cont’d) 6. Station A does not answer the call within a predetermined amount of time. The ringing at Station A stops and the call is automatically transferred to Station B, which A has designated as the transfer destination; Station B is rung. 7. Station B answers the call; Stations B and C are connected with each other. When cancelling CALL FORWARDING-DON’T ANSWER Service: 1. Station A goes off-hook; receives dial tone. 2. Station A dials the Cancel Code of CALL FORWARDING-DON’T ANSWER; receives service set tone. 3. Station A hangs up. STN (c) [Node C] CCIS CCIS STN (a) [Node A] [Node B]STN (b)RG RBT STN (c) [Node C] CCIS CCIS STN (a) [Node A] [Node B]STN (b) STN (b) [Node B] CCIS [Node A] STN (a)DT DT STN (b) [Node B] CCIS [Node A] STN (a)SST SST
NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 39 Call Forwarding - Don’t Answer - CCIS C-47 Service Conditions 1. When CALL FORWARDING-DON’T ANSWER - CCIS is used, the following conditions exist: a.) Station A calls Station B. Station B is call forwarded to Station C. Station C is call forwarded to Station D. Call forwarding does occur to Station D. b.) Station A calls Station B. Station B is call forwarded to Station C. Station C is call forwarded to Station D. Call forwarding does not occur to Station D. If Station C is idle, it will ring beyond the Don’t Answer timer. CCIS NETWORK CALLING STATION CALL FORWARDING-DON’T ANSWER SET IDLENode A Node BD C B A NEAX2400NEAX2400 DNode B Node AC B A CALLING STATION CALL FORWARDING-DON’T ANSWER SET IDLE CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR CCIS NETWORKNEAX2400NEAX2400
NEAX2400 IMX CCIS Features and Specifications Page 40NDA-24222, Issue 3 C-47 Call Forwarding - Don’t Answer - CCIS Service Conditions (cont’d) c.) A Central Office call is directed to Station B. Station B is call forwarded to Station C. Station C is call forwarded to Station D. Call forwarding does occur to Station D. d.) A Central Office call is directed to Station B. Station B is call forwarded to Station C. Station C is call forwarded to Station D. Call forwarding does not occur to Station D. If Station C is idle, Station C will ring beyond the Don’t Answer timer. 2. CALL FORWARDING-DON’T ANSWER can be provided on either a system or an individual basis. 3. Individual CALL FORWARDING-DON’T ANSWER supersedes system CALL FORWARDING. 4. CALL FORWARDING on a system basis allows direct incoming trunk calls that encounter a DON’T ANSWER condition to be forwarded to a predetermined station or the ATTENDANT CONSOLE [A-3]. 5. The operator answering a CALL FORWARDING call can identify the called telephone number on the ATTENDANT CONSOLE [A-3] display. 6. CALL FORWARDING-DON’T ANSWER - CCIS is assigned to a station via CLASS OF SERVICE- INDIVIDUAL [C-15] programming. 7. There is no limit to the number of stations that can simultaneously set CALL FORWARDING-DON’T ANSWER - CCIS. 8. CALL FORWARDING-DON’T ANSWER - CCIS can be set from any number of stations to the same forwarded-to station. 9. The display of the forwarded-to telephone number on the LCD panel of the forwarding D term can be allowed or denied in system programming on a system-wide basis. BCD Node B Node A CO Call CCIS NETWORK NEAX2400NEAX2400 CALLING STATION CALL FORWARDING-DON’T ANSWER SET IDLE CO Call Node AB DC Node B CCIS NETWORKNEAX2400NEAX2400 CALLING STATION CALL FORWARDING-DON’T ANSWER SET IDLE CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR
NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 41 Call Forwarding - Don’t Answer - CCIS C-47 Service Conditions (cont’d) 10. If a station transfers a call to another station that has set CALL FORWARDING-DON’T ANSWER - CCIS and releases from the call, recall service will override CALL FORWARDING-DON’T ANSWER - CCIS if the call is unanswered after a predetermined time period (unless Blind Transfer station is in service). 11. When calls are forwarded to the Attendant Console, the INCOMING CALL IDENTIFICATION [I-2] feature allows the Attendant to identify the call as a forwarded call. 12. When a station-to-station call within the same node is CALL FORWARDING-DON’T ANSWER [C-3] to the Attendant Console, the call terminates on the NANS key. When the call is CALL FORWARDING- DON’T ANSWER - CCIS to the Attendant Console, it terminates on the NANS key. 13. When the system is in Night mode, CALL FORWARDING-DON’T ANSWER - CCIS to the Attendant Console will continue ringing at the called station, or transfer to the ATTENDANT NIGHT TRANSFER [A-19] station, if provided. 14. When an Attendant extends a call to a station in another node in the CCIS network, and that station has set CALL FORWARDING-DON’T ANSWER - CCIS, the call will be forwarded if the called station does not answer within a predetermined time period. 15. If separate access codes are programmed into system data for CALL FORWARDING-DON’T ANSWER - CCIS and CALL FORWARDING-BUSY LINE - CCIS [C-46], separate feature keys must be programmed on each D term to equip it for both features. 16. When OUTGOING TRUNK QUEUING - CCIS [O-12] is provided, a station can use this feature and one of the other call forwarding features at the same time. When a trunk becomes available, ringback tone will be to the forwarding, not the forwarded-to, station. 17. If any of the following restrictions are in effect at a forwarded-to station, incoming trunk calls to the forwarding station will not be forwarded (intercept arrangements will apply): a.) Fully Restricted Station b.) Station Restricted from Outgoing Calls c.) Toll Restricted Station 18. If a member of a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group sets CALL FORWARDING- DON’T ANSWER - CCIS, only UCD calls to that extension number are forwarded. 19. When a call is forwarded, the number recorded in the STATION MESSAGE DETAIL RECORDING [S- 10] is the forwarded-to telephone number. 20. CALL FORWARDING-DON’T ANSWER - CCIS can also be accessed from a D term via the dial pad or SPEED CALLING-ONE TOUCH [S-26D]. If this feature is accessed via the dial pad, it must also be cancelled via the dial pad. 21. When an Attendant extends a call to a station in the same node which has set CALL FORWARDING- DON’T ANSWER - CCIS, the called station will ring for 30 seconds. If the call is not answered, it will forward across CCIS. Interactions 1. If access codes for CALL FORWARDING-BUSY LINE - CCIS and CALL FORWARDING-DON’T ANSWER - CCIS are the same, only one key needs to be assigned in AKYD. 2. ACFO is applicable to DID, DIT, and TIE Line calls only. 3. A non-controlling UCD station is allowed to activate CALL FORWARDING-DON’T ANSWER - CCIS. When this station sets call forwarding, calls directed to this station will be forwarded. The member station is not removed from the UCD group under the conditions of the call forwarding feature used. When it is the station’s turn to ring, that call is affected by CALL FORWARDING-DON’T ANSWER - CCIS.
NEAX2400 IMX CCIS Features and Specifications Page 42NDA-24222, Issue 3 C-47 Call Forwarding - Don’t Answer - CCIS Interactions (cont’d) 4. CALL FORWARDING-DON’T ANSWER - CCIS to an Attendant Console will not operate when the system is in Night Mode. If ATTENDANT NIGHT TRANSFER [A-19] is provided, the call is forwarded to the ATTENDANT NIGHT TRANSFER station. 5. If the CALL FORWARDING-DON’T ANSWER - CCIS target station is a D term which has activated DO NOT DISTURB [D-21D], call forwarding is not activated. The forwarding station will ring beyond the timer set in System Data 1, Index 145. 6. When the CALL FORWARDING-DON’T ANSWER - CCIS feature is set from Station A to Station B, and if Station A is idle and Station B is busy, Station A will ring beyond the timer set in System Data 1, Index 145. 7. When a call is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL RECORDING [S-10].
NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 43 Call Forwarding - Intercept - CCIS C-48 C-48 Call Forwarding - Intercept - CCIS General Description This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and routed to a recorded announcement. This announcement will inform the caller that an inoperative number was dialed and will give the Listed Directory Number for information. Operating Procedure This feature is set in system programming and no manual operation is required. Service Conditions 1. This feature requires an announcement trunk and an announcement machine at each node. 2. Only one call at a time can be connected to each announcement trunk. If a second call arrives while the first call is being processed, the caller will receive ringback tone until the trunk becomes idle. This is when AAED - M = 1. 3. If disconnect timing is programmed in System Data and the calling party forgets to hang up, the system will automatically disconnect from the call after 30 seconds. If no disconnect timing is programmed, the calling party will control disconnect. 4. This feature is provided on a per-tenant basis. 5. Calls to restricted numbers will receive reorder tone. 6. Only one common message can be provided for all intercept conditions. 7. The following call conditions are routed to CALL FORWARDING-INTERCEPT - CCIS: Vacant level Unassigned telephone number Interactions 1. The trunk number will only be required when a multiple connection is assigned. 2. The COT trunk circuit is used to interface a customer-provided announcement machine. 3. The Digital Announcement Trunk (DAT) card may be used for announcements instead of an external announcement machine. In this case, the COT card is not required. 4. The type of connection to the announcement machine depends on whether the machine provides a battery reversal at the end of the message. Battery reversal allows for the recycling of the message so that a calling station will always be connected to the beginning of the message. Therefore, the calling party will continue to hear ringback tone until connected to the beginning of the announcement. 5. See ANNOUNCEMENT SERVICE [A-15].
NEAX2400 IMX CCIS Features and Specifications Page 44NDA-24222, Issue 3 C-49 Call Forwarding - Override - CCIS C-49 Call Forwarding - Override - CCIS General Description This feature allows a forwarded-to station (Station A) to ring the station (Station B), which has set CALL FORWARDING - ALL CALLS - CCIS [C-45] to it. If the called station (Station B) has set CALL FORWARDING - BUSY LINE - CCIS [C-46] to the calling station (Station A), the calling station will receive busy tone and can activate CALL BACK - CCIS [C-44]. Operating Procedure No manual operation is required. Service Conditions 1. This service feature is allowed to all stations in the CCIS network, except the ATTENDANT CONSOLES [A-3]. 2. Any station that has set CALL FORWARDING - ALL CALLS [C-5] can activate any feature if the station is allowed the feature in Class of Service.
NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 45 Call Transfer - All Calls - CCIS C-50 C-50 Call Transfer - All Calls - CCIS General Description This service feature allows Inter-Office CALL TRANSFER-ALL CALLS when the transferring station and the transferred station respectively belong to a different PBX in the CCIS network. Operating Procedure 1. Station A and C are in connection on a station-to-station call. 2. Station A switch hook flashes; receives special dial tone. Station C receives Hold Tone. STN (c) [Node C] STN (a) [Node A] [Node B]STN (b) CCIS STN (c) [Node C] STN (a) [Node A]CCIS [Node B]STN (b) Hold Tone HT SPDT SPDT