NEC Neax 2400 Imx Ccis Features And Specifications
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NEAX2400 IMX CCIS Features and Specifications Page 146NDA-24222, Issue 3 M-42 Multiple Call Forwarding - Don’t Answer - CCIS Service Conditions (cont’d) Example 2: Multiple Call Forwarding - CCIS service is restricted because the service is not effective at the node. 12. Even if Call Forwarding is set from the forwarded station to the forwarding station, the Call Forwarding service is effective, as shown in the example below: When Office A selects the number of times for Call Forwarding for 5 times, five times of Call Forwarding are executed as Call Forwarding 1 to Call Forwarding 2 to Call Forwarding 3 to Call Forwarding 2 to Call Forwarding 3. 13. The following services set to the forwarded destination are not available with Multiple Call Forwarding - CCIS services, except when the services below are activated through CCIS link: CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] CALL FORWARDING - BUSY LINE - OUTSIDE [C-60] CALL FORWARDING - DON’T ANSWER - OUTSIDE [C-74] 14. The following services are activated within one node. The maximum number of times for activating this feature is the same as previous software releases: MULTIPLE CALL FORWARDING - ALL CALLS [M-44]: 5 times MULTIPLE CALL FORWARDING - BUSY LINE [M-24]: 5 times MULTIPLE CALL FORWARDING - DON’T ANSWER [M-25]: unlimited When the call is forwarded by C.F. - A/D - CCIS, the call terminates to this station. 1st C.F. 2nd C.F. 3rd C.F. Calling Party Intermediate Party Office AOffice B Office C CCIS CCIS 1st C.F. 2nd C.F. 3rd C.F.
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NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 147 Multiple Call Forwarding - Don’t Answer - CCIS M-42 Service Conditions (cont’d) 15. The following are detailed examples of Call Forwarding - CCIS activation. These examples are activated under the conditions below: The maximum number of times to activate the service is three (programmed in Office A and Office B). The last call forwarding is operated by Call Forwarding - All Calls/Don’t Answer service. Any kind of D term, ISDN terminal, PHS, etc. is available to be used for the calling/intermediate party. Any kind of Call Forwarding service (All Calls/Busy Line/Don’t Answer) is available to be set at the calling/intermediate terminal. a.) The service is restricted because the terminating Office B is unavailable for enhanced Call Forwarding - CCIS service. The node that decides number of times for activating service. The node that is available for the enhanced Call Forwarding - CCIS services. The node that is unavailable for the enhanced Call Forwarding - CCIS services. 1st C.F.2nd C.F. UNAVAILABLE CCIS CCIS Office A Office B Office C
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NEAX2400 IMX CCIS Features and Specifications Page 148NDA-24222, Issue 3 M-42 Multiple Call Forwarding - Don’t Answer - CCIS Service Conditions (cont’d) b.) The service is restricted because the service has already been activated the predetermined number of times. c.) When Office A is not available for the enhanced Call Forwarding feature, the number of times the service is activated is decided by Office B (three times are effective in this example). Note that Call Forwarding service from Office A to Office B is included in the number of times service is activated. a. Office A Office B Office C Office D Office E CCIS CCIS CCISCCIS b.1st C.F.UNAVAILABLE 4th C.F. 2nd C.F. 3rd C.F. Office B Office A Office CCCIS CCIS 4th C.F. UNAVAILABLE CCIS 3rd C.F. 1st C.F. 2nd C.F. Office A Office B Office C Office D Office E CCIS CCIS CCISCCIS 1st C.F.UNAVAILABLE 4th C.F. 2nd C.F. 3rd C.F.
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NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 149 Multiple Call Forwarding - Don’t Answer - CCIS M-42 Service Conditions (cont’d) d.) The Call Forwarding service is activated four times, because the call is forwarded from Office D to Office E through FCCS link: Note: Call Forwarding service activated through FCCS link (C.F.*) is not included in the number of times that the Multiple Call Forwarding - CCIS service is activated. e.) When the trunk/station incoming call terminates through FCCS link, the number of times for the service activation may vary, depending on the kind of Call Forwarding service (All Calls/Busy Line/Don’t Answer) set to the station in the terminated node. This condition is also applied when the call is forwarded from Office A to Office B through FCCS link. Office A Office B Office C Office D Office E CCIS CCISCCIS CCISOffice F FCCS 1st C.F. C.F.* 2nd C.F.3rd C.F. a. Call Forwarding - All Calls/Busy Line. When the station that forwards an incoming call first (the station in Office B) is set Call Forwarding - All Calls/Busy Line, the number of times is decided by the data in Office A (the node has the calling party). Office A Office B Office C Office D Office E CCIS FCCSCCIS CCISOffice F CCIS 1st C.F. 4th C.F.2nd C.F. 3rd C.F. b. Call Forwarding - Don’t Answer When the station that forwards an incoming call first (the station in Office B) is set Call Forwarding - Don’t Answer, the number of times is decided by the data in Office B (the node has the terminal that activates Call Forwarding service first). Office A Office B Office C Office D Office E CCIS FCCSCCIS CCISOffice F CCIS 1st C.F. 4th C.F.2nd C.F. 3rd C.F. Office A Office B Office C Office D Office E CCIS FCCSCCIS CCISOffice F CCIS 1st C.F. 4th C.F.2nd C.F. 3rd C.F.
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NEAX2400 IMX CCIS Features and Specifications Page 150NDA-24222, Issue 3 M-42 Multiple Call Forwarding - Don’t Answer - CCIS Service Conditions (cont’d) f.) This service is restricted when a call from the CCIS line is forwarded to other lines except CCIS (for example: C.O. line). Interactions When a calling party sets the services shown below while the destination party is in busy status, the services are performed to the first forwarded party. 1. In the case of Busy Verification - CCIS [B-9] or Executive Right-of-Way - CCIS [E-8], the service is effective to Station B in Office B. The service is invalid to station D. a.) When Station B is in busy status, Busy Verification - CCIS [B-9] and Executive Right-of-Way - CCIS [E-8] are activated. b.) When Station B is in idle status, Station B is rung. 2. In the case of Message Reminder - CCIS [M-34, 34D], service is performed to Station B in Office B. The service is invalid to station D. Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS
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NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 151 Multiple Call Forwarding - Don’t Answer - CCIS M-42 Interactions (cont’d) 3. In the case of Call Back - CCIS [C-44], service is effective to Station B in Office B. The service is invalid to station D. 4. In the case of Step Call - CCIS [S-59], the service is valid to Station B in Office B. The service is invalid to station D. Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS
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NEAX2400 IMX CCIS Features and Specifications Page 152NDA-24222, Issue 3 M-43 Multiple Console Operation - CCIS M-43 Multiple Console Operation - CCIS General Description This feature provides console operation where ATTENDANT CONSOLEs [A-3] are installed in more than one node in the CCIS network. Operating Procedure No manual operation is required. Service Conditions 1. Call transfer among ATTENDANT CONSOLEs [A-3] in different nodes is possible, but call identification information cannot be transferred from one node to another. 2. When ATTENDANT CONSOLEs [A-3] are installed in multiple nodes, Day/Night mode changeover is controlled independently in each node. 3. The following types of calls on the CCIS network are identified by the lamps on the ATTENDANT CONSOLE [A-3]: LDN FX WATS CCSA TIE ATND 4. When ATTENDANT CONSOLEs [A-3] are installed in multiple nodes, an incoming call is only indicated at the terminating ATTENDANT CONSOLE [A-3]. No indication is given on the ATTENDANT CONSOLEs [A-3] at the other nodes. 5. The maximum number of consoles per unit is two. 6. The maximum number of consoles allowed per system is 16 for 1 IMG and 60 for 4 IMGs/IMX-U. 7. Each incoming call is displayed on a console whether idle or busy. If all Attendants are involved in processing calls when another Central Office call arrives, the Call Waiting Lamp will light on all consoles. This is Switched-Loop Attendant Operation. 8. If one of the consoles enters the Night mode, all calls addressed to the Attendant will be directed to the other consoles. However, the console which has entered the Night mode must complete processing of all calls already connected to its loop. 9. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple connections will result in reorder tone being sent to the Attendant. 10. The NEAX2400 IMX operates only on a switched-loop basis. Fixed-loop operation is not available. Interactions 1. See ATTENDANT CONSOLE [A-3] for information regarding a single ATTENDANT CONSOLE [A- 3] and system features provided to the ATTENDANT CONSOLE [A-3]. The ATTENDANT CONSOLE [A-3] must be provided first. 2. For each tenant, only one type of ATTENDANT CONSOLE [A-3] system can be assigned, either normal or Primary ATTENDANT CONSOLE [A-3] system. 3. ASAT must be programmed for INTERPOSITION TRANSFER [I-5].
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NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 153 Multiple Console Operation - CCIS M-43 Interactions (cont’d) 4. ATTENDANT CONSOLEs [A-3] may not dial another console directly. Talk path will occur only during INTERPOSITION TRANSFER [I-5]. 5. When more than one ATTENDANT CONSOLE [A-3] is installed, a Primary ATTENDANT CONSOLE [A-3] may be assigned (AMAT command). This ATTENDANT CONSOLE [A-3] will control the implementation of DAY/NIGHT CLASS OF SERVICE [D-15].
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NEAX2400 IMX CCIS Features and Specifications Page 154NDA-24222, Issue 3 M-67 Message Center Interface - CCIS M-67 Message Center Interface - CCIS General Description This service feature provides an INTERFACE to the external CPU for MESSAGE CENTER information when a specific UCD group or console in a CCIS network is called. This interface allows external control of Message Waiting Lamp (MWL) indications on equipped PBX stations. (Series 7400 software enhancement) This service may be provided through FCCS groups (networks where multiple NEAX2400 IMXs are connected via FCCS link) and NEAX2000 IVS. When this service is provided through FCCS groups, it is called Centralized Message Center Interface. (Series 7400 software enhancement) By the Centralized Message Center Interface function, the MCI message is transmitted to the shared MCI within the self FCCS group when a call terminates from another FCCS group or the NEAX2000 IVS to any UCD group within the self FCCS group. Operating Procedure The Message Center Interface (MCI) can provide one of two modes of operation. These modes are described as Feature 1 and Feature 2: Feature 1: Incoming call information is sent to the MCI when an attendant answers. Control of MWLs is based on data from the external CPU. Feature 2: Incoming call information is sent to the MCI when a UCD station answers. Dual call forwarding service is possible. Control of MWLs is based on data from the external CPU. Procedures for each of these two features are as follows: Feature 1: 1. When the attendant answers a call, the PBX transmits a call handling record to the MCI. The external CPU, based on the received data, will display a profile of the station/trunk being handled by the attendant on the monitor. 2. MWL control is based on data from the external CPU. Through the external CPU terminal, when information is registered, the Host/CPU system forwards MWL control data according to the MWL On/ Off control information sent. 3. The PBX, upon receiving this control data from the MCI, will extinguish or illuminate the MWL, depending on the subscriber displayed on the attendant’s monitor/display. 4. The called station will be able to receive a message from the attendant by dialing “0”, or from a computer terminal by entering his/her identification number. 5. The external CPU, upon retrieval of message information, will transmit a data record requesting the PBX to extinguish the MWL of the corresponding station. Feature 2: 1. The purpose of this MCI is to provide an interface to a Voice Mail System, or a Message Center Computer which is capable of sending MWL control data to the PBX. 2. In order to perform the data transfer to the external CPU, a station/trunk is connected to a designated UCD group. These stations in the UCD group are connected to the Voice Mail System/Message Center System to collect call connection status of MWL control information. Refer to the block diagram on the following page. 3. The PBX, upon receiving this control data from the MCI, will extinguish or illuminate the MWL depending on the subscriber displayed on the attendant’s monitor/display.
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NEAX2400 IMX CCIS Features and Specifications NDA-24222, Issue 3 Page 155 Message Center Interface - CCIS M-67 Operating Procedure (cont’d) 4. The user at the called station will be able to receive a message from the system by dialing the Pilot number of the UCD station group connected to the Voice Mail System. 5. The external CPU, upon retrieval of message information, will transmit a data record requesting the PBX to extinguish the MWL of the corresponding station. Service Conditions 1. The call type is sent to the external CPU via the MCI interface. This call record will pertain to the following services: Feature 1: CALL FORWARDING-DON’T ANSWER [C-3] from Internal Call CALL FORWARDING-DON’T ANSWER [C-3] from External Call CALL FORWARDING-DON’T ANSWER - CCIS [C-47] from Internal Call CALL FORWARDING-DON’T ANSWER - CCIS [C-47] from External Call CALL FORWARDING-BUSY LINE [C-2] from Internal Call CALL FORWARDING-BUSY LINE [C-2] from External Call CALL FORWARDING-BUSY LINE - CCIS [C-46] from Internal Call CALL FORWARDING-BUSY LINE - CCIS [C-46] from External Call CALL FORWARDING-ALL CALLS [C-5] from Internal Call CALL FORWARDING-ALL CALLS [C-5] from External Call CALL FORWARDING-ALL CALLS - CCIS [C-45] from Internal Call CALL FORWARDING-ALL CALLS - CCIS [C-45] from External Call MULTIPLE CALL FORWARDING-DON’T ANSWER - CCIS [M-42] from Internal Call MULTIPLE CALL FORWARDING-DON’T ANSWER - CCIS [M-42] from External Call MULTIPLE CALL FORWARDING-BUSY LINE - CCIS [M-41] from Internal Call MULTIPLE CALL FORWARDING-BUSY LINE - CCIS [M-41] from External Call MULTIPLE CALL FORWARDING-ALL CALLS - CCIS [M-40] from Internal Call MULTIPLE CALL FORWARDING-ALL CALLS - CCIS [M-40] from External Call ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT CAMP-ON WITH TONE INDICATION - CCIS [A-45] Message Center Message Center Counter PBX Voice Mail (VM) System Message Center Interface UCD PBXStation A Analog Station Line UCD Message Center Interface