NEC Neax 2400 Callcenterworx Enterprise Imx Mat Quick Reference Guide

							NDA-30141 Revision 1Page 5
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Installing CallCenterWorX-Enterprise IMX MAT
The following procedures guide you through the installation of CallCenterWorX-
Enterprise IMX MAT application. The Setup program consists of a series of dialog 
boxes that supply default answers to questions regarding the installation of files to 
your hard disk.
Important:  Be sure to close all Windows programs before beginning the application in-
stallation.
1 Insert the CallCenterWorX-Enterprise IMX MAT installation CD into the CD-
ROM drive to begin the Setup program. The autorun feature of 
CallCenterWorX-Enterprise IMX MAT application displays the introduction 
window, followed by the Welcome dialog (Figure 2-1).
Figure 2-1   Welcome Dialog  
						

							NDA-30141 Revision 1Page 6
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
2. Click Next. The Software License Agreement dialog box displays (Figure 2-2).
Figure 2-2   Software License Agreement
3. Read the software license agreement in the list box and click Ye s to accept the 
terms of the agreement and to continue with the installation.
4. The Installation Information screen displays (Figure 2-3 ). Click Next to con-
tinue. 
						

							NDA-30141 Revision 1Page 7
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Figure 2-3   Installation Information
5. The User Information screen is displayed next (Figure 2-4 ). Verify the infor-
mation appearing in each field or enter in information where the fields are left 
blank. Click Next. 
						

							NDA-30141 Revision 1Page 8
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Figure 2-4   User Information
6. The Select Components screen displays (Figure 2-5 ). Those components with 
a checkmark to the left will be installed. If there are certain components you do 
not want installed, simply click in the checkbox to deselect that component. 
Click Next to continue.  
						

							NDA-30141 Revision 1Page 9
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Figure 2-5   Select Components
7. The Select Program Folder screen displays (Figure 2-6 ). You may select a fold-
er name from the existing folder list, or type a new name in the box. To accept 
the Program Folder shown in the dialog box, click Next.  
						

							Page 10NDA-30141 Revision 1
Getting Started CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
Figure 2-6   Select Program Folder
8. Next, the progress of install file copying and the overall installation is shown on 
the graphics indicators. 
Figure 2-7   Copying Files 
						

							NDA-30141 Revision 1Page 11
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
9. When all files have been copied and installed, you will be returned to your win-
dows environment.
This completes the setup and installation for the CallCenterWorX-Enterprise IMX  
MAT application. 
						

							Getting Started CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
Page 12NDA-30141 Revision 1
This Page Left Blank. 
						

							NDA-30141 Revision 1Page 13
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Using Online Help
Chapter 3 Using Online Help
Online Help 
FeaturesThe CallCenterWorX-Enterprise IMX MAT online Help system features include: 
Context-sensitive Help for every dialog, button, and field within the program.
Step-by-step procedures assigning, displaying, updating, printing, and 
removing CallCenterWo r X-Enterprise IMX MAT data.
Comprehensive glossary in each program.
ACD functionality with respect to supported commands.
Accessing the 
Online Help 
SystemThere are several ways to use the online Help system within CallCenterWorX-
Enterprise IMX MAT. You can display and work in the current dialog while a Help 
window is open. You can also resize, move, tile, or cascade the online Help 
window to make it easier to display and follow the Help procedures while working 
in the CallCenterWorX-Enterprise IMX MAT application. 
To access Help from within the CallCenterWorX-Enterprise IMX MAT 
application, do one of the following:
Select 
Help Topic from the Help Menu.
Press 
F1 to display Help for the current CallCenterWorX-Enterprise IMX MAT 
MAT dialog.
Click on the 
Help button   for help on a topic. Click the What’s This Help 
button    for context-sensitive help. 
						

							Page 14NDA-30141 Revision 1
Using Online Help CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
Navigating the 
Help SystemCallCenterWorX-Enterprise IMX MAT Online Help is deployed using the 
Microsoft HTML Help format. The help system will be viewed in a tri-pane 
window.
The left pane contains the Contents, Index, Search and Glossary tabs to 
help users move around the system.
The right pane contains the selected help topic.
The top pane has navigational buttons to help the users move through the 
help system.
 
Figure 3-1   Help Topics Window
Contents Tab
The Contents tab (Figure 3-1 )is intended to be used as an online Table of Contents. 
Double-clicking a Closed Book Bullet displays all the help topics contained 
within the book.
Double-clicking an Open Book Bullet closes the book and all of its help topics.
Double-clicking a Help Topic Bullet displays the Help topic window for that 
bullet
Index Tab
The Index tab (Figure 3-2) displays a multi-level list of topics and keywords or 
phrases.