NEC Neax 2000 Ivs2 Wcs Features And Specifications
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CALL FORWARDING-NOT AVAILABLE NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) Page 6NDA-24274, Issue 1.0 CALL FORWARDING-NOT AVAILABLE General Description When a PS is power off or out of zone, a call directed to the PS is forwarded to a VMS, and a voice mail message can be recorded to the VMS and checked from the PS. Also the VMS can page the PSautomatically after the voice mail message is recorded. Configuration Application IVS Wired for Wireless Operating Procedure To set Call Forwarding-Not Available: 1. Press L1 or L2 key and receive dial tone. 2. Dial access code and receive Service Set Tone. OR 1. Dial access code. 2. Press L1 or L2 key and receive dial tone. To cancel Call Forwarding-Not Available: 1. Press L1 or L2 key and receive dial tone. 2. Dial access code and receive Service Set Tone. OR 1. Dial access code. 2. Press L1 or L2 key and receive dial tone. To check a voice mail message from the PS by accessing the VMS: 1. PressL1orL2key. 2. Dial the VMS station number and receive ringback tone. 3. Follow the instruction given by the VMS. To check a voice mail message from the PS by hearing dial tone, Special Dial Tone or Voice Guide: 1. Press L1 or L2 key and receive dial tone or Special Dial Tone. Special Dial Tone: Message exists. Dial Tone: No message exists. Announcement: Message exists. 2. Press End key. To check a voice mail message by paging from the VMS (if provided by the VMS): 1. When a voice mail message is recorded, the VMS pages the PS automatically.
CALL FORWARDING-NOT AVAILABLE NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) NDA-24274, Issue 1.0 Page 7 Service Conditions 1. After an incoming call to a “Not Available-PS” is forwarded, if the PS becomes available (power on or goes into zone), the PS can originate or receive a call even if the pervious incoming call is connected to the VMS. 2. This feature has a priority to Announcement PS-No Answer/PS-Out of Zone features. 3. A maximum of three digits can be used for the access codes for setting andcanceling Call Forwarding-Not Available. 4. The type of dial tone that the PS receives when there is a message, either dial tone, Special Dial Tone or Voice Guide, can be specified by the system dataprogramming.
CCIS INTERFACE NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) Page 8NDA-24274, Issue 1.0 CCIS INTERFACE General Description This feature allows the IVS-WCS to be integrated with NEC PBXs with CCIS interface. Configuration Application PBX Adjunct (CCIS) Operating Procedure To place a call using Overlap Dialing: 1. Press the L1 or L2 key and receive extension dial tone. 2. Dial the desired number and receive ringback tone. To place a call using Preset Dialing: Dial the desired number, then press the L1 or L2 key and receive ringback tone. To place an outside call using Overlap Dialing: 1. Press the L1 or L2 key and receive extension dial tone. 2. Dial the trunk accesscode. 3. Receive outside dial tone. 4. Dial the desired outside number and receive ringback tone. To place an outside call using Preset Dialing: Dial the trunk access code and the desired outside number, then press the L1 or L2 key and receive ringback tone. To send the DTMF signal: While engaged in a call, press anydigit key. DTMF signal is automatically sent from the IVS-WCS to the other party. Note:Refer to the description of the feature, DTMF Signal Sender. To place a call on Consultation Hold: While engaged in a call, press the TRF key and receive Feature Dial Tone. If the PBX provides the service, the called party hears Music on Hold.
CCIS INTERFACE NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) NDA-24274, Issue 1.0 Page 9 To transfer the call in progress: 1. While connected to the first party, press the TRF key and receive Feature Dial Tone. The number displayed on the LCD is cleared. If the PBX provides the service, the held party hears Music on Hold. 2. Dial the third party number and receive ringback tone. The number is displayed. 3. Press the END key before the third party answers. The first and third parties will be connected when the third party answers. OR Wait for the third party to answer and announce the transfer. Press the END key, then the first and third parties will be connected. Service Conditions 1. The service conditions of each feature are the same as those of the Single Line Telephone of CCIS features, except the following features: a. Calling Number Display - PS b. Last Number Redial - PS c. Speed Dial - PS 2. If the PBX requires a pause timing between a trunk access code and an external number, the IVS-WCS can automatically insert the pause timing. 3. The interface between a PBX and the IVS-WCS is CCIS. The number of voice link depends on the traffic except PS-to-PS calls. 4. Code Restriction and Class of Service are provided by the PBX. 5. Any type of call is originated via the PBX even a D termPSII-to-DtermPSII call. 6. The station number of D termPSII can be assigned flexibly. The maximum digits of PS number is eight. 7. If the SMDR is needed, PN-AP00 card is required and the upper PBX must have a center node feature of Centralized Billing - CCIS.
CALLING NAME DISPLAY - PS NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) Page 10NDA-24274, Issue 1.0 CALLING NAME DISPLAY - PS General Description Without answering incoming calls or hold calls terminates to the DtermPSII, the calling party’s name can be confirmed by the indications on the LCD. Configuration Application IVS Wired for Wireless and PBX Adjunct with CCIS interface Operating Procedure No manual operation is required. Service Conditions 1. One of the followings is displayed on the LCD. a. Guest Name Display b. Station Name Display c. Caller ID Class d. CCIS 2. A maximum of 11 letters of the calling party’s name can be displayed. When more than 11 letters are received, the digits move from right to left, displaying only the mostrecently received letters. 3. When an incoming call terminates to a D termPSII, both of the calling party’s name and number will be displayed during ringing and only name will be displayed during the conversation. 4. When only calling party’s name is received, only the name is displayed and when only calling party’s number is received, only the number is displayed. Neither calling party’s name nornumber is received, an indication “CALL” is displayed. 5. When a call terminates to L2 while the D termPSII user is busy on L1, information of the call terminates to L2 is displayed for approximately 10 seconds, and then returns to the previous display. 6. When a call is forwarded to the D termPSII by Call Forwarding-All Calls/-Busy Line/-No Answer/-Not Available, an indication “CF” is displayed in the left side of the LCD.
CALLING NUMBER DISPLAY - PS NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) NDA-24274, Issue 1.0 Page 11 CALLING NUMBER DISPLAY - PS General Description This feature provides a display on the LCD of a DtermPSII receiving a call, indicating the station number. Configuration Application IVS Wired for Wireless and PBX Adjunct with CCIS interface Operating Procedure No manual operation is required. Service Conditions 1. For internal or CCIS incoming calls, the calling extension number will be displayed. For trunk calls, the calling subscriber’s number for ANI and the calling ISDN terminal number will be displayed. The trunk number cannot be displayed. 2. A maximum of 11 digits of the calling number can be displayed. When more than 11 digits are received, the digits move from right to left, displaying only the most recently received digits. 3. When an incoming call terminates to a D termPSII and begins ringing, the calling number will be displayed (no flashing) and continues to be displayed throughout conversation. Once the display is cleared by pressing a Feature key (F1/F2/F3), the number will not be displayed again.
DTMF SIGNAL SENDER NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) Page 12NDA-24274, Issue 1.0 DTMF SIGNAL SENDER General Description ThisfeatureallowsaDtermPSII user to send the DTMF signal (tone) to the called party (terminal, voice mail system, etc.) while engaged in communication. Configuration Application IVS Wired for Wireless and PBX Adjunct Operating Procedure To send the DTMF signal: While engaged in communication, press a digit key. The IVS-WCS automatically sends the corresponding signal tone to the called party. Service Conditions 1. When the DTMF signal is sent, there may be an interruption in the communication. 2. The DTMF signal tone varies between 64 ms to 128 ms. 3. When this feature is activated, the number pressed is displayed on the LCD. The display on the LCD is cleared after 20 seconds, but the called party number previously displayed will not be displayed again.
GROUP CALL-AUTOMATIC CONFERENCE (6/10-PARTY) NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) NDA-24274, Issue 1.0 Page 13 GROUP CALL-AUTOMATIC CONFERENCE (6/10-PARTY) General Description This feature permits a DtermPSII user, Dtermuser or Single Line Telephone user within the system to establish a conference among as many as six or ten parties. From a DtermPSII/Dterm/Single Line Telephone, a maximum of nine PSs can be paged simultaneously except the conference leader. The PSs are assigned to the simultaneous paging groups as a participants by the system data beforehand. Configuration Application IVS Wired for Wireless Operating Procedure To make a conference call From DtermPSII/Dterm/Single Line Telephone; 1. Press the L1 or L2 key or go off hook, and receive a dialtone. 2. Dial the access code or press feature access key (D termonly) for a desired paging group, and receive a ringback tone. OR From D termPSII; 1. Dial the accesscode for a desiredpaging group. 2. Press the L1 or L2 key and receive a ringback tone. If all CFT trunks are busy or the originator is not assigned as the conference leader with service feature class, a reorder tone is heard. 3. You can converse sequentially with the participants of the conference in order of their answering. To answer the paging 1. When the conference call terminates, the LCD shows the station number of the conference leader. 2. Answer the ringing of paging from the conference leader. 3. You can converse with the conference leader and other participants. To participate in the middle of the conference From DtermPSII/Dterm/Single Line Telephone; 1. Press the L1 or L2 key or go off hook, and receive a dialtone. 2. Dial the accesscode or press feature access key (D termonly) for re-participation to the paging group. OR From D termPSII; 1. Dial the accesscode for re-participation to the paging group. 2. Press the L1 or L2 key. If the CFT trunks are all busy, a reorder tone is heard. You can participate in the conference if the CFT trunk has an idle circuit.
GROUP CALL-AUTOMATIC CONFERENCE (6/10-PARTY) NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) Page 14NDA-24274, Issue 1.0 Service Conditions 1. A maximum of nine stations are paged simultaneously except the conference leader. Even if more than nine stations are assigned to one group except the leader, the first nine stations are paged in order of registered number on the system data. 2. Single Line Telephones, D terms, DtermPSIIs can be assigned as the stations within the conference groups (Virtual line cannot be assigned). A station can belong to multiple groups. 3. Up to eight groups can be assigned as the conference group by system data. 4. The maximum number of participants which can be connected in a conference is: Six participants (inclusive of the leader) when one CFT trunk is used. Ten participants (inclusive of the leader) when two CFT trunks are used. Up to four CFT trunks can be accommodated in the system. The maximum number of conference groups per system when using four CFT trunks (maximum) is: Four, 6-party conference groups Two, 10-party conference groups Two, 6-party conference groups and one, 10-party conference group A CFT trunk is used for either a 6-party or 10-party conference. Dialed access codes determine which CFT trunk is used for a conference. If the leader dials the access code or press the feature access key for a 10- party conference when only one CFT trunk is idle, the leader is restricted and hear reordertone. 5. A Single Line Telephone, D term,andDtermPSII can be a conference leader and make a conference call to a group, even if it does not belong to the group. 6. A Single Line Telephone, D termand DtermPSII which does not belong to the group, can be a participant of a conference by dialing the re-participation access code or by pressing the feature access key (Dtermonly), when the CFT trunk has an idle circuit. 7. A conference leader cannot page two or more groups simultaneously. A group cannot be paged simultaneously by the plural conference leaders. A group cannot be paged while a conference of the group is inprogress. 8. If all stations within the paged group are busy, the conference leader hears the reorder tone. If a station does not answer the paging by certain time (which is determined by the system data), the conference leader hears the busy tone. 9. When a station cannot answer the paging by out of zone, paging time out, or busy state, the station can participate in the conference by dialing the re-participation access code or by pressing the feature access key (D termonly) while the conference is in progress and when the CFT trunk has an idle circuit.
GROUP CALL-AUTOMATIC CONFERENCE (6/10-PARTY) NEAX2000 IVS2 WCS Features and Specifications (for Dterm PSII) NDA-24274, Issue 1.0 Page 15 10. If a conference leader left from the conference once, he can re-participate by dialing the re-participation access code or by pressing the feature access key (Dtermonly) while the conference is in progress andwhen the CFT trunk has an idle circuit. 11. A station can be paged while idle state. When the station is busy at the time of paging, the station cannot be paged even if the station returns to idle afterward. 12. Even if a station sets Call Forwarding, the conference leader can page the station. 13. If a paged D termPSII is out of zone or its power is off or it is roaming, the system keeps paging by the certain time. While the paging is in progress, the DtermPSII can be paged when it returns into the zone or when its power returns to on. 14. During a conference, Handover of D termPSII is available. But a hooking operation or camp-on setting is not available.