NEC Neax 2000 Ivs Matworx 32 User Guide

MATWorX 32 User’s Guide
Page 34 NDA-24215 Revision 1.0
Getting Star ted
3 PBX power is off
3 A valid station number is not assigned to the 
built-in PBX modem
+ 
Busy Signal 
Action: Listen to the modem while it dials to 
determine that a busy signal is received.
Reasons:
3 Incorrect phone number
3 PBX modem is being accessed by another 
user 
+ 
Ring and Answer, but no connect 
messa
ge 
Action: Listen to the modem while it dials to 
determine that the PBX answered. Watch for a 
Connect message....

Getting Started
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 35
Disconnecting from the PBX
This procedure explains how to disconnect from a 
PBX when you are finished working with it.
1. Click the 
Disconnect button on the MATWorX 
32 Taskbar. The 
Disconnect from PBX dialog 
displays (Figure 4-6). 
Figure 4-6 Disconnect from PBX Dialog
2. Click the 
OK button. MATWorX 32 disconnects 
from the PBX.
Exiting MATWorX 32
This procedure explains how to exit MATWorX 32 
when you are finished working in...

MATWorX 32 User’s Guide
Page 36 NDA-24215 Revision 1.0
Getting Star ted
This page is for your notes. 

PBX Access Module (PAM)
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 37
Chapter 5 PBX Access Module (PAM)
In this chapter you learn about the following:
uWhat’s the PAM?
uPAM Communication Overview
uPAM Online Help
What’s the PAM?
The PAM (Figure 5-1) is an application that acts as a 
gateway between MATWorX 32 tools and a 
NEAX2000 IVS PBX. It provides connection and 
communication links for programming the PBX. 
When you start MATWorX 32, the PAM 
automatically starts. Then, when MATWorX 32...

MATWorX 32 User’s Guide
Page 38 NDA-24215 Revision 1.0
PBX Access Module (PAM)
You can use the PAM to:
uModify a dial-up profile (PBX configuration) for 
each PBX you access. Use the PBX Configuration 
Wizard to create dial-up profile.
uConnect to and disconnect from available PBXs. 
However, when using MATWorX 32 the 
recommended way to do this is with the 
PBX 
Connect and 
PBX Disconnect buttons on the 
MATWorX 32 Taskbar.
uView a real-time log of the transactions between 
the PAM and the PBX.
uSend...

PBX Access Module (PAM)
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 39
Figure 5-2 represents the communication flow 
between MATWorX 32 tools, the PAM, and the PBX. 
Figure 5-2 PAM Communication Flow
PAM Online Help
The PAM application contains its own context-
sensitive online Help system. This guide provides a 
simple overview to the features and capabilities of the 
PAM. For more detailed information, including 
procedures and detailed descriptions, access the PAM 
online Help system. 

MATWorX 32 User’s Guide
Page 40 NDA-24215 Revision 1.0
PBX Access Module (PAM)
Accessing PAM Online Help
There are several ways to access and use the PAM 
online Help system.
uTo access the main Help contents, select 
Help 
Contents F1 from the 
Help menu on the PAM 
menu bar. You can also access the main Help 
contents by selecting 
Pro
grams / MATWorX 32 / 
PA M  H e l p from the 
Start taskbar.
uTo display Help for the current PAM dialog, press 
F1.
uTo display What’s This? Help, click the 
What’s...

Add-Ins
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 41
Chapter 6 Add-Ins
In this chapter you learn about the following:
uWhat’s an Add-In?
uFour categories of Add-Ins
uInstalling an Add-In
uStarting an Add-In?
uRemoving an Add-In 
uAdd-In Online Help
What’s an Add-In?
Add-Ins are the basic tools of MATWorX 32. Each one 
acts like a separate application by providing you with 
specialized capabilities to program PBX features and 
functions. Using Add-Ins, you can program a PBX 
with information...

MATWorX 32 User’s Guide
Page 42 NDA-24215 Revision 1.0
Add-Ins
Four Categories of Add-Ins
Features
Feature Add-Ins (Figure 6-1) simplify PBX return 
values by translating them from an encrypted code into 
a meaningful message. 
Software ID and 
Displa
y 
Issue are two examples of this type of Add-In. 
Figure 6-1 Feature Add-Ins
Enhanced Features
Enhanced Feature Add-Ins (Figure 6-2) use one or 
more related commands to setup a specific task or 
feature within the PBX. For example, the 
Caller ID 
Add-In...

Add-Ins
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 43
Commands
Command Add-Ins (Figure 6-3) enable you to setup 
data within the PBX for one particular command. For 
example, 
Trunk Data and 
Trunk Route Add-Ins 
represent commands 30 and 35, respectively. 
Figure 6-3 Command Add-Ins
Wizards
Wizard Add-Ins (Figure 6-4) provide a simple way to 
perform difficult tasks by walking you through a series 
of questions in an automated process. The answers are 
then used by the program to perform the...