NEC Neax 2000 Ivs Matworx 32 User Guide

MATWorX 32 User’s Guide
Page 24 NDA-24215 Revision 1.0
Installing MATWorX 32
9. To accept the default destination directory, click 
Next. To change it, click Browse and select the 
desired directory, click OK, and then click Next. 
The 
Select Pro
gram Folder dialog displays 
(Figure 3-7). 
Figure 3-7 Select Program Folder Dialog
10. To accept the default program folder, click Next. 
To change it, select an existing folder or type a 
new name in the edit box, then click Next. The 
Start Cop
ying Files...

Installing MATWorX 32
MATWorX 32 User’s Guide
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11. To accept the settings and begin copying files to 
your hard disk, click Next. To change any 
setting, click Back to go backwards through the 
installation until the desired dialog displays. 
Then make the necessary adjustment(s) and click 
Next until the Setup program begins copying 
files to your hard disk.
The 
Setup Pro
gress windows display (Figure 3-9), 
indicating the progress of the Setup program and the 
level of...

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Installing MATWorX 32
This page is for your notes. 

Getting Started
MATWorX 32 User’s Guide
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Chapter 4 Getting Started
In this chapter you learn about the following:
uStarting MATWorX 32
uConnecting to a NEAX2000 IVS PBX
uExiting MATWorX 32
Starting MATWorX 32
This procedure explains how to launch MATWorX 32 
each time you want to run the program.
Note:Before you can use MATWorX 32 to program 
a NEAX2000 IVS, you must configure a 
communication link between your PC and 
the PBX. Refer to “Connecting to a 
NEAX2000 IVS PBX” on...

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Getting Star ted
3. If you are launching MATWorX 32, DESIWorX 
32, or Scheduler 32 for the first time, the 
User 
Information dialog displays (Figure 4-2). 
Figure 4-2 User Information Dialog
4. Enter your 
Name, 
Company, and 
Product 
Serial Number in the appropriate text boxes, 
then click Next. The 
MATWorX 32 Taskbar 
displays (Figure 4-3).
 
Figure 4-3 MATWorX 32 Taskbar
You have now successfully started MATWorX 32. 

Getting Started
MATWorX 32 User’s Guide
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Connecting to a NEAX2000 IVS PBX
Note:For the best performance using MATWorX 
32, establish a direct communication 
connection from your computer to the PBX 
at 9600 baud. If you must use a modem 
connection, connect at 2400 baud.
Usin
g the PBX Configuration Wizard
The PBX Configuration Wizard enables you to 
establish the proper communication settings between 
your computer and the NEAX2000 IVS. The Wizard 
asks you simple questions...

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Getting Star ted
2. Select 
Confi
guration Wizard from the 
Applications menu, or click the 
Confi
guration 
Wizard button. The 
PBX Confi
guration Wizard 
dialog displays (Figure 4-4). 
Figure 4-4 PBX Configuration Wizard Dialog
3. Follow the instructions on your screen. Help is 
available for each dialog in the Wizard by 
clicking the 
Help button.
Establishing the Connection
Once you have established the communication settings 
between your...

Getting Started
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3. Select the PBX that you want to connect to. Click 
the down arrow to view all available PBXs.
4. Click the 
OK button.
You have now successfully connected MATWorX 32 
to the PBX.
Troubleshooting a Failed Connection
The following bulleted list provides possible reasons 
for a failed connection between your computer and the 
PBX, as well as the action required to correct the 
problem.
uHave you created a hardware link between your PC...

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Getting Star ted
uHave you entered configuration information for 
your PBX?
Ye s - Go to the next bullet item.
No - Run the PBX Configuration Wizard to 
establish the proper communication settings 
between your computer and the PBX.
I don’t understand the question - Once 
the hardware link is established, configuration 
information is necessary for the PC to connect 
to the PBX. For example, to dial the PBX, your 
PC must know the PBXs phone number....

Getting Started
MATWorX 32 User’s Guide
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Modem Connection
+ 
No Dial Tone
Action: Listen to the modem while it dials to 
determine that no dial tone was present.
Reasons:
3 PC modems power is off (external only)
3 PC modems telephone line is not active or 
not properly plugged in
3 PBX configuration indicates the wrong PC 
COM port
3 PBX Configuration indicates a Direct setting 
when the connection is really Modem
3 External modem data cable is not properly 
connected to the...