NEC I Series Soft Key Multibutton Telephone Quick Reference Guide
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92600SQG02 April 2001 Soft Key Multibutton Telephone Quick Reference Guide Printed in the U.S.A. (2562) 92600sqg02.QXD 3/12/01 4:46 PM Page 12
1 7 13 19 FLASH CONFMW 92700 - 15 CLEAR CHECK Using Your Telephone The A feature option your c If you’re on a Handsfree Call (see Handsfree Optionsbelow), lift the handsetfor privacy. The Volume Controlsare for speaker and handset. They also control the volume for ringing calls. • Hand You m • Moni • With the ha Hands • Use H towar Due to the flexibility built into the system, your Dialing Codesand Feature Capacitiesmay differ from those in this guide. Check with your communications manager and make a note of any differences. MWflashes when you have Messages Waiting. If you don’t have a Voice Mail key, it also flashes when you have Voice Mail messages left in your mailbox. Press CALL1 then LNDto automatically redial the last number you called. Press CALL1, DIALand dial a bin number for Common Abbreviated Dialing. While on a call, press orCONF to set up a Conference.CONF Soft Keyssimplify using your phone. To guide you through your features, the Soft Key functions automatically change to help you handle calls. In this guide, the represents Soft Key functions. Reverse Type 92600sqg02.QXD 3/12/01 4:46 PM Page 1
234 56 8 9 10 11 12 14 15 16 17 18 20 21 22 23 24 2 5 8 0 1 4 73 6 9 CALL 2CALL 1 DND HOLD LND DIAL MIC SPK VOL 123 45 67 8 910 R K 302 STA 302 Alphanumeric Displayhelps you use es and tells you about your calls. With al Caller ID, a ringing line may show aller’s number and name. Handsfree Options dsfreelets you place and answer calls by pressing instead of using the handset. ust have a speakerphone to have Handsfree. itorlets you place a call without lifting the handset, but you must lift the handset to speak. Automatic Handsfree, you can press a line or Line Appearance key without lifting ndset. You may have to lift the handset to speak, depending on whether you have sfree or Monitor. Normally, you have Automatic Handsfree. Handsfree Answerbackto answer a voice-announced Intercom call by speaking d your phone — without lifting the handset. The Microphonepicks up your voice for Handsfree calls. Press MICto turn off the microphone. Press for Handsfreecalls, or use the handset instead. See Handsfree Optionsbelow. While on a handset call, press SPK once for Handsfree; twice for Group Listen. Line Appearance Keysare Intercom keys for placing and answering calls. If you’re busy on one – just use the other. Press a One-Touch Keyfor one-button contact with co-workers and outside callers, or when using certain features. Ask your communications manager. These are and/or keys.See Programming Function Keysfor more on setting up these keys. Enable Do Not Disturbto block your calls when you don’t want to be interrupted. Press or dial D(3) to select a call from a list of names. See Directory Dialingfor more.DIR 92600sqg02.QXD 3/12/01 4:46 PM Page 2
Placing an Outside Call . . . 1. (Optional) Lift handset. 2. + Listen for dial tone + Outside number. •You can have function keys for lines or line groups. •If your system is behind a PBX, you may have to dial 9 before your number. OR 1. (Optional) Lift handset. 2. + + Outside number. OR 2. + + Line group (1-9, 01-99 or 001-128) + Outside number. OR 2. + + Line number (e.g., 05 or 005 for line 5) + Outside number. Calling a Co-Worker . . . 1. (Optional) Lift handset. •For one-touch calling, press a Call Coverage or Hotline function key instead of going on to step 2. 2. + Co-worker’s extension number. •Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear two beeps, begin speaking. Press or to change mode. •For your Voice Mailbox, + . •For Paging, press + (external) or (Internal) + page zone (0-8).INPG EXPGICM VMSGMSGA VANNRING Dial using the Intercom: Dial codes for outside lines: Press a line key for quick access: Placing Calls 92600sqg02.QXD 3/12/01 4:46 PM Page 3
If your call doesn’t go through . . . Camp On and Callback 1. (wait without hanging up). •(Intercom calls) When you hear ringing, wait for the called party to answer. If you hear busy/ring instead of busy before camping on, you can optionally dial 6 to send a Voice Over. •For an urgent matter, you may be able to Barge In by pressing . •(Outside calls) When you hear new dial tone, place your call again. OR 1. and hang up to leave a Callback for a free line or extension. •Wait for the system to call you back. 2. or lift handset. •(Outside calls) Place your call again. •(Intercom calls) Speak to co-worker. To cancel your Callback: 1. Press any Soft Key + + + , or . . Message Waiting (Direct Messaging) 1. Do not hang up + . •Your co-worker’s MW flashes fast. Your MW is lit. •With Voice Mail, to leave a mes- sage in your co-worker’s mailbox. 1. + + . •To cancel Messages Waiting (those you left): Press any Soft Key + + + , or . •To cancel Messages Waiting left for you: + + . CNCLMWMSGA REVDSENTALL MWCLR CALLMWMSGATo answer a Message Waiting left for you: VMSG MSGWTLeave a Message Waiting (flashing MW key) if your co-worker doesn’t answer: LINEICMALL CLBKCLR CAMP BARG CAMPWhen you hear sys- tem busy, use Camp On or Callback: 92600sqg02.QXD 3/12/01 4:46 PM Page 4
•To cancel messages you left and that were left for you: Press any Soft Key + + + + + , or . Answering Outside Calls . . . 1. or lift handset. •Press line or loop key if not connected. Answering Intercom Calls . . . 1. Speak toward your phone or lift the handset. •If you hear one long ring instead, press SPK or lift handset to answer. •++++ or makes incoming Intercom calls ring or voice-announce your phone. Picking up calls not ringing your phone . . . 1. or lift handset. 2. + . 1. or lift handset. •You can press a Group Call Pickup or Call Coverage function key instead of step 2. 2. + Co-worker’s extension. Have a telephone meeting (Conference) . . . 1. Place/answer call + . •To retrieve a call after pressing , but before adding a call, press . 2. Place/answer next call + . •Repeat this step to add more parties. You may be able to have up to 32 callers. 3. After adding all parties, press to start the Conference. BEGIN SET ANHD CONF CONFUse Conference to have a telephone meeting: When a call is ringing a co-worker’s phone: If a call is ringing over the Page after hours: VOICRING INTMOREMOREPROG Listen for two short beeps: If you hear two rings and see a flashing line key: REVDSENTALLMWCLR MOREMORETo answer a Message Waiting left for you (Cont’d): Answering Calls 92600sqg02.QXD 3/12/01 4:46 PM Page 5
Your call can wait at your phone . . . Hold 1. Do not hang up + . •This puts your outside call on System Hold. Your co-workers can take the call off Hold. To place the call on Exclusive Hold, press your Exclusive HOLD function key. •Intercom calls automatically go on Exclusive Hold when you press HOLD. 1. or lift handset. 2. Press flashing . OR 2. if the call was not on a line key (or was an Intercom call). Send the call you’re on to a co-worker . . . Transfer 1 Do not hang up + . 2. Dial your co-worker’s extension. •You can press a One-Touch key instead of dialing your co-worker. •To transfer the call to Voice Mail, press your Voice Mailkey before dial- ing your co-worker. OR 3. (Hotline). Park a call in orbit 1. Do not hang up. 2. + + Park Orbit. Park a call in orbit so a co-worker can pick it up: Send (Transfer) your call to a co-worker: Easily retrieve a call from Hold: Use Hold instead of leaving the handset off-hook: Handling Your Calls 92600sqg02.QXD 3/12/01 4:46 PM Page 8
•Park Orbits are 1-64. For Personal Park, dial 857 instead of #6. 3. Page your co-worker to pick up the call. •For Paging, press + (external) or (Internal) + page zone (0-64). 4. Hang up. 1. (Optional) Lift handset for privacy. 2. + + Park Orbit. •For Personal Park, dial 857 (if Parked at your phone) or ✻✻+ Extension. Forward (reroute) your calls to a co-worker . . . 1. While idle, press + + . •To forward off-premise: + + + + Line access code (e.g., 9) + Number + HOLD. To cancel: While idle, + . •To program a Selectable Display Message: + + + + Message Number (e.g., 01-20) + Edit if needed + HOLD. To cancel: Press any Soft Key + . 2. Dial Call Forwarding condition: AME = Personal Answering Machine Emulation (then skip to step 4). IMM = Immediate. B/NA = Busy or not answered. N/A = Not answered. FLW = Follow Me. BOTH = Immediate with both ringing (not for Voice Mail). 3. Dial destination extension, Voice Mail master number or press Voice Mail key. 4. Dial Call Forwarding type: = All calls = Outside calls only CO ALL CNCF DISP DEVCFWDPROG CNCFCFW OFFPDEVCFWD PROG STACFWDPROGWhile at your desk or out of the office, for- ward your calls to a co-worker, Voice Mail or off-premise: Or pick up a call a co- worker parked for you: INPG EXPGICM Park a call in orbit so a co-worker can pick it up (Cont’d): 92600sqg02.QXD 3/12/01 4:46 PM Page 9
= Intercom calls only •DND flashes slowly. A voice prompt may remind you that your calls are forwarded. •To cancel Call Forwarding, press any Soft Key + . •To override an extension’s Call Forwarding programming, . Automatically redial calls . . . Last Number Redial 1. (Optional) Lift handset. 2. + . •The system selects an outside line. OR 2. + . •The call uses the line you select. Save 1. . 1. + + . •The system selects an outside line. OR 2. + (Save). •The call uses the line you select. Quickly dial co-workers and outside calls . . . One-Touch Calling 1. (Optional) Lift handset + . •You can have One-Touch Keys for Direct Station Selection, Personal Speed Dial (outside calls) or feature codes. See Programming One-Touch Keys. Use One-Touch Keys to save time calling co-workers: SAVEMOREICM SAVESave your call for quick dialing later on: Then redial your saved number: Quickly redial your last outside call: BYPASS CNCF INTWhile at your desk or out of the office, for- ward your calls to a co-worker, Voice Mail or off-premise (Cont’d): Placing Calls Quickly 92600sqg02.QXD 3/12/01 4:46 PM Page 10
Abbreviated Dialing (Speed Dial) 1. In an idle station, press ++ +or . 2. Dial Abbreviated Dialing bin number. •Ask your communications manager for your bin numbers. •will erase a previously stored number or name. 3. Dial phone number to store + . • The number can be up to 24 digits, using 0-9, # and ✻ . Press MIC to enter a pause. 4. Enter the name for stored number + . • See Entering Names below. 5. to return to an idle state. 1. (Optional) Lift handset. 2. + + Bin (for common). OR 2. + + Bin (for group). • You may also have function keys for Abbreviated Dialing. To dial your stored Abbreviated Dialing number: CLEAR CLEAR GRPSYSABB MOREPROGStore Common or Group Abbreviated Dialing numbers: 10 = Punctuation7 = Hyphen 8 = Space 9 = Symbols1 = A - D 2 = E - H 3 = I - L4 = M - P 5 = Q - T 6 = U - Z Entering Names When entering names, use One-Touch Keys to enter letters. For example, press One-Touch Key 1 once for A, twice for B, three times for C, and four times for D. •Use the dial pad digits to enter 1-9, # and ✻. •CONF deletes entries. •CHECK saves the One-Touch entry after you select it. (You don’t have to press CHECK after dial pad entries.) 92600sqg02.QXD 3/12/01 4:46 PM Page 11