NEC Attendant Console Statistics Operations Manual

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Attendant Console Statistics Operations Manual STATION GROUPS
Station Groups (Cont.)
Deleting a Station 
GroupThis procedure will delete an existing station group. Follow the steps to delete a 
station group:
Step 1:
From the Console Stats Main Menu (Figure 8-1), select the Station 
Groups option and press Enter. The Station Groups screen (Figure 8-2) 
will be displayed.
Step 2:
At the Station Groups screen, use the UP and DOWN arrow keys to 
highlight to select the station...

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Station Groups (Cont.)
Deleting a Station 
Group (Cont.)Step 4:
To delete the displayed station group, use the Tab key to select the Ok 
option at the bottom of the screen and press Enter. The displayed station 
group will be deleted.
Note:
To  n o t delete (keep) the displayed station group, use the Ta b
 key to select the Next
 
option at the bottom of the screen and press Enter
. The next station group marked...

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Attendant Console Statistics Operations Manual STATION GROUPS
Station Groups (Cont.)
Printing a Station 
GroupThis procedure will print an existing station group. Follow the steps to print a 
station group:
Step 1:
From the Console Stats Main Menu (Figure 8-1), select the Station 
Groups option and press Enter. The Station Groups screen (Figure 8-2) 
will be displayed.
Step 2:
At the Station Groups screen, use the UP and DOWN arrow keys to 
highlight to select the station...

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STATION GROUPS Attendant Console Statistics Operations Manual
Station Groups (Cont.)
Printing a Station 
Group (Cont.)Step 7:
To output the station group (output to printer or to UNIX file) use the Ta b 
key to select Ok at the bottom of the screen and press Enter. The selected 
station group will now be sent to the printer device or to the UNIX file if 
designated in Step 5
.
Note:
This station group can be cleared at anytime by selecting the Clear
 option at the 
bottom...

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Attendant Console Statistics Operations Manual ADMINISTRATION MENU
Chapter 9 ADMINISTRATION MENU
The Console Stats Administration Menu is used to manage the database and 
access the log files in which entries are made from menus and report generation 
activities.
Using the Administrative Menu
Logging InThe Console Stats Administration Menu is accessed from the system login prompt. 
At the prompt, enter ’statsadm’ and press Enter. The Administrative Main Menu 
(Figure 9-1)...

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ADMINISTRATION MENU Attendant Console Statistics Operations Manual
Database Administration
The Database Administration option on the Console Statistics Administration 
Menu is used to manage the Informix database used by Console Stats. This 
database maintains the call processing and attendant login data, statistics, report 
formats, and indexed time schedules for Console Stats.
Note:
The Console Stats database and it components were created when the Console 
Stats...

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Attendant Console Statistics Operations Manual ADMINISTRATION MENU
Database Administration (Cont.)
Database 
Administration 
MenuFrom the Administration Main Menu (Figure 9-1), press the ’D’ key and press 
Enter to select the Database Administration option. The Database Administration 
menu screen (Figure 9-2) will be displayed.
Figure 9-2   Database Administration Menu Screen
Menu OptionsThe Database Administration menu provides these options:
Set Database Space–Change...

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Database Administration (Cont.)
Set Database 
SpaceThe Set Database Space option on the Database Administration menu is used to 
reserve the necessary storage for the new database. This must be done prior to 
Installing a new database.
Note:
The current database space is shown in parenthesis by the Set Database Space 
menu option. If a current database is set, the current database must be removed 
(using...

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Attendant Console Statistics Operations Manual ADMINISTRATION MENU
Database Administration (Cont.)
Install DatabaseThe Install Database option on the Database Administration menu is used to 
create new database tables according to instructions embedded in Console Stats 
software.
Note:
This option is typically only performed during installation or (rarely) when the 
database is removed. Once the new database fields are created through this op-
tion, use the 
Build Database...

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Database Administration (Cont.)
Remove DatabaseThe Remove Database option on the Database Administration menu is used to 
remove all data now stored in the Console Stats database. 
WARNING
To protect the database, do not use this option without first
backing up the database on tape using instructions
provided in the Informix documentation.
WARNING
Use of this option causes the loss of all call processing...