Motorola I830 User Guide

							63
Message Center
2Scrolltothetypeofmessageyouwantto
access.
3PressOor pressAunder the display option on
the left.
Note:In order for you to access voice mail for
the first time you must access it by dialing
into your voice mail box using your PTN. If
there is already a message in your voice
mail box, then you can access your voice
mail through the message center. 
						

							64Voice Mail MessagesReceiving a MessageWhen you receive a voice mail message,New
Voice Mail Messageappears on the display.
To call Nextel’s voice mail system and listen to the
message:
PressAunderCall.
To dismiss the message notification:
If the flip is closed, press..-or-
If the flip is open, pressOor pressAunder
Back, or close the flip.
If the caller leaves a message, this icon
y
appears on the display, reminding you that you
have a new message.Accessing Voice Mail from
the Message CenterFrom the main menu, selectMessages > Voice
Mail.
Sending Unanswered Calls to
Vo i c e M a i lTo send a phone call to voice mail instead of
answering it:
If the flip is closed, press..-or-
Presse.-or-
PressAunderNo. 
						

							65
Nextel
®
Vo i c e M a i l
Note:To receive voice mail messages, you must
first set up your voice mail box.
Note:If you are bringing your phone number
from another carrier, we suggest you set
up your voice mail box after the number
you brought to Nextel is active on your
Nextel phone and your temporary phone
number is deactivated. If you set up your
voice mail box prior to this, all messages
and all settings (including your greeting
and password) will be lost when the
number you have brought to Nextel
becomes active.S e t t i n g U p Yo u r Vo i c e M a i l
BoxUsing youri830 phone, dial your 10-digit Nextel
Personal Telephone Number (PTN). For example:
7035557777. Follow the system instructions to
create a new 4- to 7-digit password, record your
name, and record a greeting. When the system
says, “Thank you for using Nextel Voice Mail,” your
mailbox is set up.If you are calling from a phone other than your
i830, dial your 10-digit Nextel PTN. When you hear
the greeting, press the star key to access your
voice mail box. The system will prompt you to enter
your password. Enter the last seven digits of your
Nextel PTN. For example: 5557777. This is your
temporary password.
Youareinthemainvoicemailmenuwhenyou
hear the options listed below.
To play your messages, press 1. (This option
plays only if you have new or saved messages.)
To record a message, press 2.
To change your greeting, press 3.
To access your personal options, press 4.
If you press*while you are in a sub-menu, you
will go to the previous menu. If you press**,
youwillgotothemainvoicemailmenu.Fromthe
main voice mail menu, press#to exit voice mail.
At any time, you may end the call by pressinge.
Playing MessagesWhen you receive a new voice mail message, you
caneitherlistentoitimmediatelybypressingA
underCall, or later by pressingAunderBack.
These are options available while you are listening
to your messages: 
						

							66Nextel
®Voice Mail
Backup — press1.
Rewind to beginning of message — press11.
Pause or continue the current message — press
2.
Fast forward — press3.
Fast forward to end of message — press33.
Play the date and time stamp — press55.
These options are available while a message is
playing or after it has played:
Forward the message to another subscriber —
press6.
Delete the message — press7.
Reply to a message — press8.
Save the message — press9.
Skip to the next message — press#.
Messages that are not saved or deleted remain in
your mailbox as new messages. All messages are
automatically deleted after 30 days.
To retrieve deleted messages, press*3.This
option only applies to the current voice mail
session. If you end the call, the messages will be
permanently deleted.
Important: After exiting the voice mail session, you
cannot recover deleted messages.
Changing Your Password1From the main voice mail menu, press4to
access personal options.
2Press4to access personal preferences.
3Press1to modify password.
4Enter your new password. It must be 4 to 7 digits
long.
Note:It is important that you choose a number
that is easy for you to remember, but hard
for someone else to guess. Passwords
usingallthesamedigits,forexample
4,4,4,4 or a sequential series of digits,
1,2,3,4, will not be accepted.
5Press**to return to the main menu.
Note:If you forget your password, contact
Nextel Customer Care.Recording Your NameWhen you send, reply to, or copy a message, your
name response precedes the message. To record
or re-record your name at any time:
1From the main voice mail menu, press4to
access personal options.
2Press4to access personal preferences.
3Press3to access the record your name option. 
						

							67
Recording Your Active Greeting
4Press2to record your name.
5Press**to return to the main menu.
Recording Your Active GreetingYou may want to include one or all of the following
options in your greeting so that callers will know
they are available.
Press 1 to send a numeric message.
Press 2 to send an operator-assisted message.
(This option is available only if you are a
subscriber of Operator Assisted Messaging.
Contact Nextel Customer Care for more
information.)
Press # to skip the greeting and record a
message immediately.
To record or alter your greeting at any time:
1From the main voice mail menu, press3to
change your greeting.
2Press1to play, press2to record or
re-record, or press7to delete your active
greeting.
3Record your greeting and press#when you
have finished.
4Press**to return to the main menu.
Advanced Voice Mail FeaturesMultiple GreetingsYou can create up to five different greetings and
designate which greeting will be your active
greeting at any given time. The greeting that was
recorded during your initial voice mail box setup is
greeting 1. This is your default active greeting.
To record additional greetings:
1From the main voice mail menu, press3to
access the greetings menu.
2Press4to modify greetings.
3Enter the greeting number you wish to create or
modify.
4Press2to record a greeting.
5Record your greeting and press#when you
have finished.
6Press**to return to the main menu.
To select your active greeting:
1From the main voice mail menu, press3to
access the greetings menu.
2Press3to select another greeting to be active.
3Enter the number of the greeting that you would
like to be active. The system will confirm your
active greeting number. 
						

							68Nextel
®Voice Mail
4Press1to play your active greeting.
5Press**to return to the main menu.
Greetings Schedule
You can choose to have your greetings
automatically activated based on a pre-determined
time schedule. By activating the Greeting
Schedule, Greetings 1, 2, and 3 will automatically
play according to the time schedule listed below.
To activate the greeting schedule:
1From the main voice mail menu, press3to
access the greetings menu.
2Press9to activate your greeting schedule.
3Press**to return to the main menu.Note:The greeting schedule, when on, will
override any other greeting that you may
set as active. If a greeting is not recorded,
asystemstandardgreetingwillbeplayed.
Automatic PlaybackBy default, the playback mode of your voice mail
service is set to normal. This feature automatically
plays and saves new messages when you log in.
To activate automatic playback:
1From the main voice mail menu, press4to
access personal options.
2Press4to access personal preferences.
3Press2to access playback preferences.
4Press2to switch between automatic and
normal playback.
5Press**to return to the main menu.
Changing the Playback Order of Messages
Youcanselecttheorderinwhichyouwant
unheard messages to be played. You may listen to
the last received message first, or you may listen to
the first received message first. To select the order
in which new messages should be played:
1From the main voice mail menu, press4to
access personal options.
2Press4to access personal preferences. Greeting 1 Evenings and
Weekends5:00 pm – 7:59 am,
Monday – Friday
24-hours, Saturday
and Sunday
Greeting 2 Weekday
Mornings8:00 am – 11:59 am
Monday – Friday
Greeting 3 Weekday
AfternoonsNoon–4:59pm
Monday – Friday 
						

							69
Advanced Voice Mail Features
3Press2to access playback preferences.
4Press1to switch between the playback orders.
5Press**to return to the main menu.
Recording, Forwarding, and Replying to
Messages
These functions allow you to record and send,
reply to, or forward a message to an assigned
destination address or group list number. If you
record a complete or partial message, but do not
send it, Nextel Voice Mail service will refer to this
message as an “in preparation” message.
To record and send a message:
1From the main voice mail menu, press2to
record a message.
2Record your message and press#to end the
message.
3Press9at the prompt to indicate that you want
to send the message or press5for delivery
options.
4Enter the mailbox number and/or group list
number(s). (A mailbox number is the 10-digit
Nextel PTN of a Nextel customer. The Nextel
customer must be in your local calling area. The
name of the recipient plays if it is recorded.)
5Press#to send.
6Press**to return to the main menu.Note:You can only send messages using this
method to Nextel customers in your home
market.
Delivery OptionsAfter you have created a message, you can assign
the message to a category before you send it.
Below is a list of the options that can be applied to
a message:
Urgent— Recipient will hear this message
before other messages.
Private— Recipient cannot copy the message
to another mailbox or phone number.
 Notification of Non-Delivery— You will be
notified if the recipient has not listened to your
message by a certain date and time.
FutureDelivery— You can specify a time and
date (up to three months in advance) for the
messagetobedelivered.
Note:All dates must have digits in the MM/DD
format (2 digits for the month and 2 digits
for the date). For example, January 2nd
would be 0102.Important: Once a message has been sent for
future delivery, it cannot be retrieved or
deleted. 
						

							70Nextel
®Voice Mail
To set a special delivery option:
1After recording your message, but before
sending it, press5for delivery options.
2Press the number that corresponds with the
desired delivery option:
Press1for urgent.
Press2for private.
Press3for notification of non-delivery. At
prompt, specify time and date.
Press4for future delivery of messages. At
prompt, specify time and date.
Press9to send the message immediately.
3The list of options will be presented again.
Select an additional option or press9to send
the message.
4Enter the destination mailbox or group list
number of the recipient(s).
5Press#to send.
6Press**to return to the main menu.
Working With Group ListsThis feature enables you to create a list and assign
it a unique name. Then, you can add mailbox
numbers, group lists, or individuals. Once you
createalistyoucansendavoicemessageto
everyone on the list by entering the group list
number.Youcanhaveupto40grouplists.Each
listcanholdupto50addresses.
To set up a group list:
1From the main voice mail menu, press4to
access personal options.
2Press2to access your Group Lists.
3Press2to create a Group List.
4Enter the 1- or 2-digit group list number and
press#.
5Record a name for the list and press#.
6Select group members by mailbox number,
group list, or name.
7Press#to save all entries added to the list.
8Press**to return to the main menu.
To modify a group list:
1From the main voice mail menu, press4to
access personal options.
2Press2to access group lists. 
						

							71
Advanced Voice Mail Features
3Press4to modify a group list. Enter the
number of the group list you want to modify.
4Press1to add a new recipient.
5Press#to save your changes.
6Press**to return to the main menu.
Deleting a group list:
1From the main voice mail menu, press4to
access personal options.
2Press2to access group lists.
3Press3to delete a group list.
4Enter the number of the group list you want to
delete. The system will play the name of the
group list.
5Press#to delete the list.
6Press**to return to the main menu.
Message ForwardingNote:You can only forward messages to Nextel
customers in your home market.
This feature allows you to program your phone to
automatically forward incoming messages to
another mailbox. There are two types of
forwarding: notified and silent. Notified forwarding
prompts the caller that the message will be
forwarded. Silent forwarding does not prompt the
caller that the message will be forwarded.To modify forwarding options:
1From the main voice mail menu, press4to
access personal options.
2Press5to modify forwarding options.
3Select the applicable option below:
To create a forwarding number, press2.
If you have already created a forwarding
number, press2to modify the number.
To enable or disable message forwarding,
press3.
To change the forwarding type, press2.
4Press**to return to the main menu. 
						

							72Nextel
®Voice Mail
Nextel
®Vo i c e M a i l Tr e eMain 
MenuPrevious 
Menu
Undelete
MessagesGlobal 
*
* *
* 3
Play
Messages
Record 
Messages
Personal 
Options Change 
Greetings
Main Menu1
2
3 4
Retrieve 
Deleted Msgs 
Unheard
Messages
* 3
Nextel 
Customer
Care
1 1
0 0
Additional 
Info (Help)
0 Commands
Personal
Options
2
4
Personal 
PreferencesAccess 
Group Lists
Forwarding
Options
5
1
2
Playback 
PreferencesChange
Password
Name
3
PersonalPreferences
8
Delete Active 
GreetingPlay Active
Greeting
Record Active
Greeting
Edit 
Greetings Select Active 
Greeting Change 
Greetings
1
2
3 4
Review 
Schedule
Activate 
Schedule
795
Skip Toggle
8
Play Date 
and TimeBackup
Replay
Message
Fast Forward Pause/
Continue     Play 
Messages
1
1 1
2 3
Forward
Message
Delete
Message
5 5
Reply to
Message
73 3
Forward to
End
86
New Message/
Keep as NewSave 
Message
9
#