Motorola I830 User Guide

							123
PIN Blocked PIN Blocked
Call Your
ProviderThe incorrect PIN was
entered 3 consecutive
times. You will be unable
to place or receive calls
on your phone. Contact
Nextel Customer Care to
have them obtain the
PIN Unblock Code
(PUK).
Insert SIM Insert SIMYour SIM card is not
being detected. Please
check to ensure that you
have inserted the SIM
card correctly into your
phone.
Check SIM Check SIM
CardPlease check your SIM
card to make sure it has
been inserted properly.
Enter PIN Enter SIM PINPlease enter your 4- to
8- digit SIM PIN code.
Unit Lock Enter Unl oc k
CodeAuto Phone Lock is
activated. Enter your
unlock code.Status
Messages
(external
display)Status
Messages
(internal
display)Message
Description
Low Memory New Browser
Message
Memory Full!Wa rns of low m emor y
for Net Alerts.
Scanning for
SatellitesSearching for GPS
satellites.
Unable to
Locate SatsCould not find GPS
satellites.
For Update
Visit:Directs you to update
GPS satellite almanac
data.
Technical ErrorA problem occurred in
your phone’s GPS
circuitry. If this error
occurs, contact N extel
Customer CareStatus
Messages
(external
display)Status
Messages
(internal
display)Message
Description 
						

							124Nextel
®
Te r m s a n d
Conditions of Service
IT IS IMPORTANT THAT YOU READ THIS
ENTIRE AGREEMENT CAREFULLY. This
wireless service agreement (the Agreement),
consisting of these General Terms and Conditions
and the Plan Information is an agreement between
you individually or, if a business, your business
entity or corporation (Customer), and the Nextel
local operating affiliate authorized to provide
serviceinthegeographicregioninwhich
Customers billing address is located (Nextel).
Should there be any conflict between this
Agreement and the terms and conditions of the
current Service Agreement or Subscriber
Agreement or other agreement between Customer
and Nextel covering the Equipment (as defined
below) accompanying this Users Guide, the terms
and conditions of the current Service Agreement or
Subscriber Agreement or other agreement will
control. Customer represents that (1) he or she is
at least 18 years of age and is legally competent to
enter into this Agreement; (2) if acting on behalf of
anentity,heorsheisfullyauthorizedtobindthe
entity; (3) if acting on behalf of a corporation, the
execution of this Agreement has been authorized
by all necessary corporate actions. These services
may include, but are not limited to, wireless calling,Direct Connect
SMwalkie-talkie services,
Nationwide Direct Connect
SMwalkie-talkie
services, Group Connect
SMwalkie-talkie services,
wireless web services including email services
(Nextel Online
®Services), mobile messaging
services including two-way messaging and SMS
services (Mobile Messaging) and other related
services and features. Together, the services
selected by Customer make up Customers
Service Plan and are collectively referred to in
this Agreement as the Service provided to
Customer. Service is accessible to Customer
through the telephone, data, email or messaging
code or number(s) or email address(es)
(collectively, the Number(s)) assigned to
Customers account. This Agreement also governs
the purchase and/or use of Customers cellular
phone (Phone), BlackBerry
®, radio equipment
and all other related equipment or devices used in
connection with the Service (Equipment). This
Agreement governs the entire relationship between
Customer and Nextel and supersedes all earlier
versions of any agreement between Customer and
Nextel. Customer acknowledges receipt of detailed
information (Plan Information) for each Service
selected by Customer. ALL PLAN INFORMATION
IS MADE PART OF THIS AGREEMENT AND
SHOULD BE CAREFULLY REVIEWED BY
CUSTOMER. If Plan Information conflicts with this
Agreement, this Agreement shall govern. IN 
						

							125
CONSIDERATION OF THE PAYMENTS AND
THE MUTUAL COVENANTS AND CONDITIONS
SET FORTH IN THIS AGREEMENT, NEXTEL
AND CUSTOMER AGREE AS FOLLOWS:
1. ACCEPTANCE OF THIS AGREEMENT -
Customer will have accepted and be bound by this
Agreement if Customer (1) provides Nextel with a
written or electronic signature; (2) otherwise
indicates electronically that Customer accepts; or
(3) activates Service through the Equipment.
Creditworthiness of Customer - Customer must
complete a credit application (Credit Application)
before Service may be provided to Customer. THIS
AGREEMENT SHALL NOT BE EFFECTIVE
UNTIL NEXTEL APPROVES CUSTOMERS
CREDIT APPLICATION AND OTHERWISE
ACCEPTS THE AGREEMENT. Customer
acknowledges that Nextel will rely on the credit
information furnished by Customer (Credit
Information) and Customers credit history to
determine whether to provide Service to Customer.
Customer consents to Nextels requests for and
verification of Customers bank references and
authorizes Nextel to assess Customers
creditworthiness from time to time by contacting
standard commercial credit reference services.
Customer represents and warrants that all Credit
Information is current, complete and accurate.
Nextel may require Customer to update its CreditInformation from time to time, and Customer
agrees to notify Nextel immediately of any change
to its Credit Information. NEXTEL MAY, AT ANY
TIME, TERMINATE THE SERVICE OF ANY
CUSTOMER THAT DOES NOT PROVIDE
CURRENT, COMPLETE AND ACCURATE
CREDIT INFORMATION. Nextel may, at any time
in its sole discretion, place restrictions on
Customers use of Service, including but not limited
to, a limitation on the amount of charges Customer
may incur with respect to any Number. In this
event, Nextel shall provide reasonable notice to
Customer. Customer acknowledges that Nextel
may provide Customers payment history and other
billing/charge information regarding the Service or
Equipment to any credit reporting agency or
industry clearinghouse.
Deposits - Nextel may, at any time in its sole
discretion, require a deposit (Deposit) from
Customer to be held as a guarantee of payment.
Customer grants to Nextel a security interest in any
Deposit to secure all current or future amounts
owed to Nextel. The Deposit may be mixed with
other funds and will not earn interest, except as
required by applicable law. Customer may not use
the Deposit to pay Customers bills or to extend
payment. Nextel may, at any time, determine that
Customers Deposit is insufficient and, upon notice
to Customer, require an increase in the Deposit to
the extent permitted by law. In this event, 
						

							126Nextel
®Terms and Conditions of Service
Customer must either furnish the increased
Deposit to Nextel within a reasonable time of its
receipt of notice or terminate the Agreement during
this period without incurring any liability for early
termination. If Customer does not furnish Nextel
with the increased Deposit amount or terminate the
Agreement and pay to Nextel all amounts
Customer owes to Nextel in a timely manner,
Nextel may terminate the Agreement and
Customer shall be liable to Nextel for early
termination in accordance with Section 7 below.
Nextel will apply the Deposit against any amount
owed to Nextel at the end of the first billing cycle
following the date that is one year from when
Nextel received the deposit (Application Date),
or, if earlier, upon termination of the Agreement or
such other time as required by law. Nextel will
return the Deposit (or any remaining balance) to
Customer within ninety (90) days (or such shorter
period as may be required by law) after termination
of the Agreement. After the Application Date and
upon Customers request, Nextel will return to
Customer within thirty (30) days of such request
any balance remaining on the Deposit. Deposits
will be returned to Customer, in whole or in part, at
Customers last known address. If required by law,
Nextel will forward to appropriate state authorities
any remaining balance that the postal service is
unable to deliver to Customer.2. AGREEMENT TERM - The term of this
Agreement for each Number has been provided to
the Customer and shall begin on the date
Customer accepts the Agreement in accordance
with Section 1 above. Customer may be required to
commit to a fixed one or two-year minimum term
(Minimum Term), depending on the Service Plan
selected by Customer. Service Plans without a
Minimum Term may be terminated by Customer by
providing Nextel with thirty (30) days written notice.
IF CUSTOMER SELECTS A SERVICE PLAN OR
FEATURE OR PARTICIPATES IN A PROMOTION
THAT REQUIRES A MINIMUM TERM,
CUSTOMER SHALL PURCHASE SERVICE FOR
THE FULL TERM AND, UNLESS OTHERWISE
PROVIDED IN THIS AGREEMENT, PAY
DAMAGES TO NEXTEL (AS DISCUSSED IN
SECTION 7 BELOW) IF THE AGREEMENT IS
TERMINATED BEFORE COMPLETION OF THE
MINIMUM TERM. CUSTOMER MAY BE
REQUIRED TO COMMIT TO A NEW MINIMUM
TERM IF CUSTOMER CHANGES SERVICE
PLANS, PARTICIPATES IN A PROMOTION, OR
UPGRADES EQUIPMENT DURING ANY
EXISTING TERM OR MINIMUM TERM. Customer
will not be liable to Nextel for early termination if
service is terminated under the applicable return
policy. Information about Nextels return policy, if
applicable, will be made available to customer at
the place of sale and will become a part of this 
						

							127
Agreement. Nextel may extend the Minimum Term
by any period of time during which Service was
suspended to Customer or during time on a
seasonal Service Plan. Upon completion of the
term, this Agreement shall automatically renew on
a month to month basis until the Agreement is
terminated by either Nextel or Customer upon thirty
(30) days prior notice. Nextel may, in its sole
discretion, decide not to renew this Agreement at
any time before completion of the term or any
renewal period.
3. CHANGES TO AGREEMENT - SUBJECT TO
APPLICABLE LAW, NEXTEL MAY, AT ANY TIME
IN ITS SOLE DISCRETION, MODIFY ANY OF
THE TERMS AND CONDITIONS OF THIS
AGREEMENT, INCLUDING BUT NOT LIMITED
TO THE RATES IT CHARGES TO CUSTOMER.
NEXTEL WILL PROVIDE NOTICE TO
CUSTOMER OF ANY MATERIAL
MODIFICATION. If the modification is material and
adverse to Customer (e.g., the modification
increases the monthly Service Plan rates charged
to Customer or decreases the number of minutes
included in the Customers monthly Service Plan)
and Customer does not agree to accept the
modification, Customer may terminate this
Agreement without incurring any liability to Nextel
for early termination by notifying Nextel within sixty
(60) calendar days (or such longer period as may
be authorized by Nextel) after the effective date ofthe modification. The effective date of the
modification will be set forth in the written notice
provided to Customer. If Customer does not
terminate the Agreement during the sixty (60) day
period, Customer will have agreed to accept the
modification and the modification shall have
retroactive effect to its effective date.
4. USE OF SERVICE OR EQUIPMENT -
Customer shall not use the Service or the
Equipment in any unlawful manner (including, but
not limited to, use in any aircraft or motor vehicle
where prohibited by law, ordinance, or regulation),
or in a manner that may be abusive, harassing,
threatening or fraudulent. Customer is solely
responsible for all content transmitted using the
Service or the Equipment and shall not use the
Service or Equipment to communicate any (1)
harassing, threatening, defamatory, pornographic
or obscene messages; (2) unsolicited commercial
messages; or (3) unsolicited commercial and/or
bulk text or SMS messages. Customer shall not
use the Service or Equipment in a manner that
couldresultindamageorrisktothebusiness,
reputation, properties, or services of Nextel or to
Nextels subscribers, third parties or to the public
generally. Accordingly, by way of example,
Customer shall not attempt to gain unauthorized
access to the Service or any account on the
Service, use the Service to infringe the copyright of
another, or upload or transmit any virus, worm 
						

							128Nextel
®Terms and Conditions of Service
or other malicious code. Customer shall not
modify, disassemble, deinstall or alter the
Equipment in any manner, except in accordance
with the use instructions accompanying the
Equipment. Customer may not resell or lease the
Service or the Equipment to any other person or
party.
Change in Service/Number - Any change in the
Service or the Equipment may require additional
programming or Equipment or changes to
Numbers assigned to Customer. Customer may be
assessed a programming fee in connection with
any change requested by Customer. Nextel may,
at any time, change or remove any Number
assigned to Customer when such change is
reasonably necessary in the conduct of Nextels
business. Customer acknowledges that Customer
has no proprietary or ownership rights or interest in
Customers Number(s) and cannot acquire such
rights or interest through usage, publication or
otherwise. Customer may not assign its Number to
any other Equipment and shall not program any
other Number into its Equipment. In the event that
wireless number portability becomes available in
Customers Service Area, Customer may request
that its Phone number(s) be ported to another
service provider. Upon such request, all amounts
then owed to Nextel (including damages for early
termination and any amounts that appear on thefinal invoice) shall become immediately due and
payable, and Customers failure to provide timely
payment to Nextel could delay Nextels facilitation
of Customers request.
Number Guard
SM
- If Customer selected Number
Guard
SM,theremaybeadelayinportingof
Customers telephone number(s) to another carrier
while Customers permission for porting is sought
by Nextel. Number Guard
SMis a free service that
can be removed at any time by contacting Nextel at
1-800-639-6111.
5. NEXTEL ONLINE
®SERVICES - Nextel Online
®
Services consist of applications such as email,
data, information and other wireless Internet
services (Online Applications). Customer
acknowledges that no guarantee or assurance
exists that the Online Applications will be
compatible, or, if currently compatible, will continue
to be compatible, with Nextels network or with
Customers Equipment or Service. Nextel does not
endorse any Online Application, even if currently
compatible with Nextels network or with
Customers Equipment or Service. Nextel may, at
any time in its sole discretion, disable or
discontinue any Online Application for any reason.
Use of Nextel Online
®Services requires Internet
compatible Equipment, and is subject to applicable
storage, memory or other Equipment limitations. 
						

							129
Only certain Internet sites may be accessed by
Customer, and certain Nextel Online
®Services
may not be available in all areas where Service is
provided.
Content - Customer may, from time to time, access
through Nextel Online
®Services statements,
opinions, graphics, photos, music, services and
other information (Content), including Content
provided by third parties. Customer acknowledges
that Nextel offers no guarantee or assurance
regarding the accuracy, completeness,
appropriateness or utility of the Content. Customer
also acknowledges that Nextel does not publish
and is in no way responsible for any Content that is
provided by third parties. Customer also may
establish contact with third parties through Nextel
Online
®Services. Nextel is not responsible for the
actions of third parties contacted by Customer,
whether such contact was initiated by Customer or
was brought about through an embedded link on
the Equipment. Content providers and others have
proprietary interests in certain Content. Customer
shall not, and will not permit others, to reproduce,
broadcast, distribute, sell, publish, commercially
exploit or otherwise disseminate any Content in
any manner without the prior written consent of
Nextel, the Content providers, or others with
proprietary interests in such Content, as
applicable.Network Security - Nextel may take any action that
it deems necessary to (1) protect its network, its
rights or the rights of its customers and third
parties; or (2) optimize or improve its network, its
Services and the Equipment. Customer
acknowledges that such action may include,
without limitation, employing methods,
technologies, or procedures to filter or block
messages sent through Nextel Online
®Services.
Nextel may, in its sole and absolute discretion, at
any time, filter spam or prevent hacking,
viruses or other potential harms without regard to
any Customer preference.
Application Support - Nextel is often not the
developer of Online Applications that are
accessible through Nextel Online
®Services.
Therefore, if Customer contacts Nextels Customer
Care department regarding use of an Online
Application, Customer may be referred to the
customer care department of the developer of the
Online Application, and Nextel shall not be
obligated to support any such Online Application.
6. SERVICE AVAILABILITY - Service is generally
available to Customer when Customer is within the
operating range of the Nextel network or within the
range of a provider with which Nextel has a
reciprocal service arrangement (Service Area).
Customer acknowledges that any map, diagram or
other illustration of Customers Service Area is only 
						

							130Nextel
®Terms and Conditions of Service
an estimate and actual service coverage may vary.
CUSTOMERS SERVICE AREA IS SUBJECT TO
CHANGE AT ANY TIME IN NEXTELS SOLE
DISCRETION. Service quality and availability
within Customers Service Area is also affected by
conditions Nextel does not control, including the
Equipment, problems associated with
interconnecting carriers, power failures, viruses,
obstructions such as buildings or trees, tunnels,
atmospheric, geographic or topographical
conditions and other conditions. Service also may
be limited or temporarily unavailable due to system
capacity limitations or system repairs or
modifications. Nextel also may be required during
public safety emergencies or when system
capacity is otherwise limited to limit access to the
Nextel network for those customers that are not
then using the Service and connected to the
network in order to facilitate communications by
public safety organizations such as police and fire
departments. In this event, customers that have
priority access Service as part of their Service Plan
will be given access to the Nextel network before
Nextels non-priority access customers. Nextel will
not complete calls to 900, 976 or similar numbers
for pay-per-call services. Caller identification
information may not be available for all incoming
calls. International calling may be blocked.7. RATES AND CHARGES - Customer shall pay in
full all charges for Services provided under this
Agreement and any Service Plan that becomes
part of this Agreement, including monthly service
charges, usage charges, taxes, assessments and
any additional fees or charges imposed on
Customer or on Nextel and associated with the
Service or the Equipment. Customer is responsible
for all charges or purchases associated with
Customers Number and Equipment whether or not
Customer was the user of the Service or
authorized its use. If Customer fails to pay any
amounts when due under this Agreement,
Customer shall be in default and Nextel shall be
entitled to exercise any remedies available to it
under this Agreement or at law or in equity.
Service Charges - Customer shall pay all charges
for Services selected by Customer as part of
Customers Service Plan, and any additional
Services selected by Customer. Customers
Service Plan will be offered at the rates and subject
totheconditionssetforthintheServicePlan
InformationprovidedtoCustomeratthetimeof
sale. CUSTOMERS SERVICE PLAN
INFORMATION SHALL BE CONSIDERED PART
OF THIS AGREEMENT. Rates charged to
Customer include monthly access charges and
may include activation and other fees associated 
						

							131
with features such as voicemail and caller
identification. Monthly access charges shall begin
once Customers Service is activated, which may
occur before Customer receives the Equipment.
Usage Charges - Depending on the Service Plan
selected, Customer may incur usage charges for
Services such as: wireless calling, Direct
Connect
SM, Nationwide Direct Connect
SM,Group
Connect
SM, Mobile Messaging, Nextel Online
®
Services and other Services that may be offered
from time to time. Usage charges may vary
depending on how, where and when Customer
uses the Service. Customer may be assessed long
distance charges (including international calling) or
other charges for toll-free calls to 800, 866, 877,
888 and other toll-free numbers. Customer also
may be charged for the use of special Services
such as 411 services or call-forwarding. Airtime
charges will be assessed for the entire period
during which a call or Direct Connect
SM
transmission is connected to the Nextel network. A
wireless call connection begins approximately
when Customer presses the button to initiate an
outgoing call or the phone starts ringing for an
incoming call and ends approximately when the
first party terminates the call. Customer shall be
responsible for all charges for incoming wireless
calls that are answered. A Direct Connect
SMor
Group Connect
SMtransmission occurs
approximately when Customer presses the buttonto initiate a transmission and ends approximately
six (6) seconds after completion of a
communication (i.e., when Customer or another
participant releases the button) to which no
participant responds. Customer initiates a new
Direct Connect
SMor Group Connect
SMtransmission
if Customer responds more than six (6) seconds
after the other participant completes a
communication. Nationwide Direct Connect
SMcalls
use the Direct Connect
SMminutes in Customers
plan and incur an additional access charge. Airtime
charges for Direct ConnectSMor Group Connect
SM
transmissions or Nationwide Direct Connect
SM
access are charged to the customer that initiates
the transmission and, unless a rate plan includes
unlimited transmissions or access, are calculated
by multiplying the duration of the transmission
(including the six (6) second period referred to
above) by the applicable rate and the number of
participants. Customer will not be charged for
sending or receiving call alert transmissions (Call
Alerts), but will be deemed to have initiated a new
Direct Connect
SMtransmission if Customer
responds to a Call Alert, even if Customer
responds within six (6) seconds of receiving the
Call Alert. Text and numeric messaging will be
charged on a per message basis; however,
Customer may elect to purchase a certain number
of messages for a fixed monthly price. Any
messages in excess of Customers allotted 
						

							132Nextel
®Terms and Conditions of Service
messages will be charged at the per message rate.
Depending on the plan, Customer may be charged
on a per kilobyte basis (one megabyte equals 1024
kilobytes and one kilobyte equals 1024 bytes), for
Customers use of Nextel Online
®Services.
Kilobytes may be used for, without limitation,
browsing the Internet, accessing Nextel Online
®
Applications and for reading, sending and
responding to email. Airtime minutes allotted to
Customer under Customers wireless calling plan
maybeusedinconnectionwithcertainNextel
Online
®Services. CUSTOMERS ARE CHARGED
AT LEAST ONE (1) MINUTE OF AIRTIME FOR
ALL WIRELESS CALLS AND AT LEAST SIX (6)
SECONDS OF AIRTIME FOR ALL DIRECT
CONNECT
SMTRANSMISSIONS, REGARDLESS
OF LENGTH. AFTER THE INITIAL MINUTE,
AIRTIME CHARGES FOR WIRELESS CALLING
ARE ROUNDED-UP AND BILLED TO THE NEXT
SECOND OR TO THE NEXT MINUTE,
DEPENDING ON CUSTOMERS SERVICE PLAN.
AFTER SIX (6) SECONDS, DIRECT CONNECT
SM
TRANSMISSIONS ARE ROUNDED-UP AND
BILLED TO THE NEXT SECOND. DATA USAGE
FOR NEXTEL ONLINE
®SERVICES IS ROUNDED
TO THE NEAREST ONE-TENTH (1/10) OF A
KILOBYTE.Taxes, Fees and Assessments - Customer shall
pay all federal, state, and local taxes and fees that
are imposed on transactions subject to this
Agreement. Customer shall not be responsible for
taxes and fees imposed on Nextels net income or
property. Customer shall be responsible for all
taxes and fees (whether imposed upon Customer
or Nextel) that are measured by gross receipts
from sales made to Customer or imposed as a
per-line or per-unit charge. Applicable taxes and
fees include, but are not limited to, the following:
federal, state, and local excise taxes, sales and
transaction taxes, gross receipts taxes, utility
taxes, and statutory 911 fees. Any Customer who
is eligible for an exemption from any tax or fee
must provide Nextel with a valid and properly
executed exemption certificate for the exemption to
be effective. Customer shall provide Nextel with
the Primary Place of Use (i.e., Customers
residential street address or primary business
address) for each unit activated on Customers
account, and notify Nextel of any changes in such
address. Additional fees and assessments apply to
Customers monthly Service Plan. The charges
may change and may vary depending on where
customer is located. The charges include, but are
not limited to, a Universal Service Fund
assessment and a Telephone Relay Service fee.
Nextel also imposes a Federal Programs Cost
Recovery (FPCR) fee that is not a tax or