Motorola I530 User Guide

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Nextel
® Voice Mail
Note:To receive voice mail messages, you must 
first set up your voice mail box.
Note:If you are bringing your phone number from 
another carrier, it is recommended that you 
do not activate your Nextel voice mail until 
your permanent number has been 
activated on your Nextel phone. Messages 
left in your Nextel voice mail box will be lost 
after your permanent number has been 
activated on your Nextel phone.Setting Up Your Voice Mail Box Using your i530 phone, dial your 10-digit Nextel 
Personal Telephone Number (PTN). For example: 
7035557777. Follow the system instructions to 
create a new 4- to 7-digit password, record your 
name, and record a greeting. When the system 
says, “Thank you for using Nextel Voice Mail,” your 
mail box is set up.
If you are calling from a phone other than your i530, 
dial your 10-digit Nextel PTN. When you hear the 
greeting, press the star key to access your voice 
mail box. The system will prompt you to enter your 
password. Enter the last seven digits of your Nextel 
PTN. For example: 5557777. This is your temporary 
password.You are in the main voice mail menu when you hear 
the options listed below. 
To play your messages, press 1. (This option 
plays only if you have new or saved messages.)
To record a message, press 2.
To change your greeting, press 3.
To access your personal options, press 4.
If you press * while you are in a sub-menu, you will 
go to the previous menu. If you press **, you will 
go to the main voice mail menu. From the main 
voice mail menu, press # to exit voice mail. At any 
time, you may end the call by pressing e.
Playing MessagesWhen you receive a new voice mail message, you 
can either listen to it immediately by pressing A 
under Call, or later by pressing A under Back.
These are options available while you are listening 
to your messages:
Backup — press 1.
Rewind to beginning of message — press 11.
Pause or continue the current message — press 
2.
Fast forward — press 3.
Fast forward to end of message — press 33. 
						

							44Nextel
® Voice Mail
Play the date and time stamp — press 55.
These options are available while a message is 
playing or after it has played:
Forward the message to another subscriber — 
press 6.
Delete the message — press 7.
Reply to a message — press 8.
Save the message — press 9.
Skip to the next message — press #.
Messages that are not saved or deleted remain in 
your mail box as new messages. All messages are 
automatically deleted after 30 days.
To retrieve deleted messages, press * 3. This 
option only applies to the current voice mail session. 
If you end the call, the messages will be 
permanently deleted.
Important:  After exiting the voice mail session, you 
cannot recover deleted messages.Changing Your Password1From the main voice mail menu, press 4 to 
access personal options.
2Press 4 to access personal preferences.
3Press 1 to modify password.4Enter your new password. It must be 4 to 7 digits 
long.
Note:It is important that you choose a number 
that is easy for you to remember, but hard 
for someone else to guess. Passwords 
using all the same digits, for example 
4,4,4,4 or a sequential series of digits, 
1,2,3,4, will not be accepted.
5Press ** to return to the main menu.
Note:If you forget your password, contact 
Customer Care.
Recording Your NameWhen you send, reply to, or copy a message, your 
name response precedes the message. To record 
or re-record your name at any time:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 4 to access personal preferences.
3Press 3 to access the record your name option.
4Press 2 to record your name.
5Press ** to return to the main menu. 
						

							 45
 Recording Your Active Greeting
Recording Your Active GreetingYou may want to include one or all of the following 
options in your greeting so that callers will know they 
are available. 
Press 1 to send a numeric message.
Press 2 to send an operator-assisted message. 
(This option is available only if you are a 
subscriber of Operator Assisted Messaging. 
Contact Nextel Customer Care for more 
information.)
Press # to skip the greeting and record a 
message immediately. 
To record or alter your greeting at any time:
1From the main voice mail menu, press 3 to 
change your greeting.
2Press 1 to play, press 2 to record or re-record, 
or press 7 to delete your active greeting.
3Record your greeting and press # when you 
have finished.
4Press ** to return to the main menu.
Advanced Voice Mail FeaturesMultiple GreetingsYou can create up to five different greetings and 
designate which greeting will be your active greeting 
at any given time. The greeting that was recorded 
during your initial voice mail box setup is greeting 1. 
This is your default active greeting.
To record additional greetings:
1From the main voice mail menu, press 3 to 
access the greetings menu.
2Press 4 to modify greetings.
3Enter the greeting number you wish to create or 
modify.
4Press 2 to record a greeting.
5Record your greeting and press # when you 
have finished.
6Press ** to return to the main menu.
To select your active greeting:
1From the main voice mail menu, press 3 to 
access the greetings menu.
2Press 3 to select another greeting to be active.
3Enter the number of the greeting that you would 
like to be active. The system will confirm your 
active greeting number. 
						

							46Nextel
® Voice Mail
4Press 1 to play your active greeting.
5Press ** to return to the main menu.
Greetings Schedule
You can choose to have your greetings 
automatically activated based on a pre-determined 
time schedule. By activating the Greeting Schedule, 
Greetings 1, 2, and 3 will automatically play 
according to the time schedule listed below.
To activate the greeting schedule:
1From the main voice mail menu, press 3 to 
access the greetings menu.
2Press 9 to activate your greeting schedule.
3Press ** to return to the main menu.Note:The greeting schedule, when on, will 
override any other greeting that you may 
set as active. If a greeting is not recorded, a 
system standard greeting will be played.
Automatic PlaybackBy default, the playback mode of your voice mail 
service is set to normal. This feature automatically 
plays and saves new messages when you log in. To 
activate automatic playback:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 4 to access personal preferences.
3Press 2 to access playback preferences.
4Press 2 to switch between automatic and 
normal playback.
5Press ** to return to the main menu.
Changing the Playback Order of Messages
You can select the order in which you want unheard 
messages to be played. You may listen to the last 
received message first, or you may listen to the first 
received message first. To select the order in which 
new messages should be played:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 4 to access personal preferences. Greeting 1 Evenings and 
Weekends5:00 pm – 7:59 am, 
Monday – Friday 
24-hours, Saturday 
and Sunday
Greeting 2 Weekday 
Mornings8:00 am – 11:59 am 
Monday – Friday
Greeting 3 Weekday 
AfternoonsNoon – 4:59 pm 
Monday – Friday 
						

							 47
 Advanced Voice Mail Features
3Press 2 to access playback preferences.
4Press 1 to switch between the playback orders.
5Press ** to return to the main menu.
Recording, Forwarding, and Replying to 
Messages
These functions allow you to record and send, reply 
to, or forward a message to an assigned destination 
address or group list number. If you record a 
complete or partial message, but do not send it, 
Nextel Voice Mail service will refer to this message 
as an “in preparation” message. 
To record and send a message:
1From the main voice mail menu, press 2 to 
record a message.
2Record your message and press # to end the 
message.
3Press 9 at the prompt to indicate that you want 
to send the message or press 5 for delivery 
options.
4Enter the mail box number and/or group list 
number(s). (A mail box number is the 10-digit 
Nextel PTN of a Nextel customer. The Nextel 
customer must be in your local calling area. The 
name of the recipient plays if it is recorded.)
5Press # to send.
6Press ** to return to the main menu.Note:You can only send messages using this 
method to Nextel customers in your home 
market.
Delivery OptionsAfter you have created a message, you can assign 
the message to a category before you send it. Below 
is a list of the options that can be applied to a 
message:
Urgent — Recipient will hear this message 
before other messages.
Private — Recipient cannot copy the message to 
another mail box or phone number.
 Notification of Non-Delivery — You will be 
notified if the recipient has not listened to your 
message by a certain date and time.
 Future Delivery — You can specify a time and 
date (up to three months in advance) for the 
message to be delivered.
Note:All dates must have digits in the MM/DD 
format (2 digits for the month and 2 digits 
for the date). For example, January 2nd 
would be 0102.Important:  Once a message has been sent for future 
delivery, it cannot be retrieved or deleted. 
						

							48Nextel
® Voice Mail
To set a special delivery option:
1After recording your message, but before sending 
it, press 5 for delivery options.
2Press the number that corresponds with the 
desired delivery option:
Press 1 for urgent.
Press 2 for private.
Press 3 for notification of non-delivery. At 
prompt, specify time and date.
Press 4 for future delivery of messages. At 
prompt, specify time and date.
Press 9 to send the message immediately.
3The list of options will be presented again. Select 
an additional option or press 9 to send the 
message.
4Enter the destination mail box or group list 
number of the recipient(s).
5Press # to send.
6Press ** to return to the main menu.
Working With Group ListsThis feature enables you to create a list and assign it 
a unique name. Then, you can add mail box 
numbers, group lists, or individuals. Once you 
create a list you can send a voice message to 
everyone on the list by entering the group list 
number. You can have up to 40 group lists. Each list 
can hold up to 50 addresses. 
To set up a group list:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 2 to access your Group Lists.
3Press 2 to create a Group List.
4Enter the 1- or 2-digit group list number and press 
#.
5Record a name for the list and press #.
6Select group members by mail box number, group 
list, or name.
7Press # to save all entries added to the list.
8Press ** to return to the main menu.
To modify a group list:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 2 to access group lists. 
						

							 49
 Advanced Voice Mail Features
3Press 4 to modify a group list. Enter the number 
of the group list you want to modify.
4Press 1 to add a new recipient.
5Press # to save your changes.
6Press ** to return to the main menu.
Deleting a group list:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 2 to access group lists.
3Press 3 to delete a group list.
4Enter the number of the group list you want to 
delete. The system will play the name of the 
group list.
5Press # to delete the list.
6Press ** to return to the main menu.
Message ForwardingNote:You can only forward messages to Nextel 
customers in your home market.
This feature allows you to program your phone to 
automatically forward incoming messages to 
another mail box. There are two types of forwarding: 
notified and silent. Notified forwarding prompts the 
caller that the message will be forwarded. Silent 
forwarding does not prompt the caller that the 
message will be forwarded.To modify forwarding options:
1From the main voice mail menu, press 4 to 
access personal options.
2Press 5 to modify forwarding options. 
3Select the applicable option below:
To create a forwarding number, press 2.
If you have already created a forwarding 
number, press 2 to modify the number.
To enable or disable message forwarding, 
press 3.
To change the forwarding type, press 2.
4Press ** to return to the main menu. 
						

							50Nextel
® Voice Mail 
						

							 51
MessagesTo access your voice mail messages, text and 
numeric messages, Net alerts, and any other types 
of messages you are able to receive, go to the 
message center:
1Press A under Mesg. -or-
From the main menu, select Messages.
2Scroll to the type of message you want to access.
3Press A under the display option on the left.
The message center shows how many messages 
you have of each type. You can listen to, read, or 
delete these messages.
Note:In order for you to access voice mail 
through the message center, there must 
already be a message in your voice mail 
box. If there is no message, you must 
access voice mail by dialing into your voice 
mail box using your PTN.Message NotificationsWhen you receive a message, your phone notifies 
you with text on the display and a notification tone or 
vibration. You can access the message or dismiss 
the notification.If you dismiss the notification, the message is not 
deleted. It can be accessed through the message 
center.
If you are not on a phone call when you receive a 
message, your phone sounds a notification tone 
every 30 seconds until you access the message or 
dismiss the alert.
If you are on a call when you receive a message, 
your phone may sound a notification tone during the 
call or after you end the call, depending on how you 
set your notification options.
Setting Notification OptionsTo control whether your phone sounds message 
notification tones while you are on phone calls:
1From the main menu, select Settings > Phone 
Calls > Notifications.
2Choose the option you want:
 Receive All — Tones sound during calls for all 
types of messages.
 Msg Mail Only — Tones sound during calls for 
mail messages; tones for all other types of 
messages are held until you end calls.
Delay All — Tones for all types of messages 
are held until you end calls.
Note: Delay All is the default setting. 
						

							52Messages
3Press A under Select.
Tip:To set notification options during a call: Press 
m. Select In Call Setup > Notifications.Voice MailWhen you receive a voice mail message, New 
Voice Mail Message appears on the display.
To call Nextel’s voice mail system and listen to the 
message:
Press A under Call.
To dismiss the message notification:
If the flip is closed, press ..
If the flip is open, press A under Back or close 
the flip. 
This icon 
y
 appears on the display, reminding 
you that you have a new message.
Sending Unanswered Calls to Voice 
MailTo send a phone call to voice mail instead of 
answering it:
If the flip is closed, press .. -or-
Press e. -or-
Press A under No.If the caller leaves a message, this icon 
y
appears on the display, reminding you that you 
have a new message.
Text and Numeric MessagesThe phone’s display refers to text and numeric 
messages as Text Messages.
These messages can be up to 140 letters or 20 
digits long. You can store up to 16 of these 
messages. Each message is stamped with the date 
and time it was left.
If your phone is powered off when you receive a 
message, your phone notifies you the next time you 
power it on. If you are out of your coverage area, 
your phone alerts you when you return to your 
coverage area.
Your phone attempts to deliver these messages for 
up to 7 days.
Tip:While reading a text and numeric message 
that contains a phone number, you can press 
s to call that number.Receiving a MessageWhen you receive a text and numeric message, 
New Text Message appears on the display.