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Miele Wt 2679 I Wpm Operating Instructions

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    							Fault messages in the display
    Message in the display Possible cause RemedyA
    qDrain
    fault–The water outlet is
    blocked or
    restricted.
    –The drain hose has
    been fixed too high.–Clean the drain filter and
    the drain pump as
    described in Opening
    the drum door in the
    event of a blocked drain
    outlet and/or power
    failure.
    –The maximum drain
    height is 1 m.
    pInlet
    fault– The water inlet is
    blocked or
    restricted.Check whether
    – the stopcock is opened
    wide enough.
    – the inlet hose is kinked.
    oWPS
    activatedThe water protection
    system has reacted.Call the Service
    Department.
    äDrum lighting
    faultThe drum lighting unit
    is not fitted correctly.Fit it correctly.
    ,Technical fault
    Call the Service
    DepartmentThere is a fault. Start the programme again.
    If the fault message
    appears again, contact the
    Service Department.
    ATo switch off the fault message: Switch the machine off with theI-On/0-Off
    button.
    Problem solving guide
    51
     
    						
    							Problems with the load size indicator
    Problem Possible cause Remedy
    The display
    indicates a load of
    
    						
    							General problems
    Problem Possible cause Remedy
    The machine shakes
    during the spin cycle.The machine feet are not
    level.Level the machine (see
    Installation and
    connection).
    The pump makes
    strange noises.This is not a fault! These noises occur at the end of a
    pump sequence as a normal part of the operation.
    Large amounts of
    detergent residue
    remain in the
    detergent dispenser
    drawer.The water supply
    pressure is too low.–Clean the filter in the
    water inlet.
    –It may be useful to select
    theWater plusextra
    option.
    Powder detergent used
    in conjunction with water
    softeners tends to
    become sticky.In future, add washing
    powder into the dispenser
    drawer first, and then add
    the water softener.
    Fabric conditioner is
    not completely
    dispensed or too
    much water remains
    in the§
    compartment.The siphon tube is not
    correctly positioned or is
    clogged up.Clean the siphon, (see
    Cleaning and care -
    Cleaning the detergent
    dispenser drawer).
    The laundry has not
    been spun
    satisfactorily.The spin speed selected
    was too low.Select a higher spin speed
    next time.
    When laundry is dry it
    feels hard to the
    touch.Too vigorous wash
    action.Programme in gentle action
    and more water.
    Not enough detergent
    was used.Increase detergent dose to
    prevent limescal build up in
    laundry.
    No fabric conditioner was
    used.Use fabric conditioner in last
    rinse.
    The display is in a
    different language.A different language has
    been selected in
    SettingsJ LanguageJ.Set the language you want.
    The flag symbol will guide
    you.
    Problem solving guide
    53
     
    						
    							An unsatisfactory wash result
    Problem Possible cause Remedy
    Liquid detergent
    does not give the
    required result.Liquid detergents usually
    contain no bleaching
    agents. They do not
    remove fruit, coffee and
    tea stains.–Use a general purpose
    detergent containing a
    bleaching agent.
    –Pour stain removers into
    compartmentjand liquid
    detergent into a dispenser
    ball (remember to remove
    the dispensing ball before
    drying!).
    –Never put stain removers
    and liquid detergent together
    in the dispenser drawer.
    Grey, greasy
    particles cling to
    washed laundry.Insufficient detergent has
    been used to break
    down the particles of
    grease in heavily soiled
    laundry.– Use more detergent.
    – Before washing the next load
    run aCottons 95°C
    programme with powder
    detergent but without a load.
    White residues
    which look like
    powder detergent
    are seen on dark
    textiles after
    washing.The detergent contained
    compounds (zeolites) to
    aid water softening which
    are not soluble in water.
    They have ended up on
    the laundry.– Try and brush off the
    residues with a soft brush
    once the laundry is dry.
    –
    Wash dark textiles using a
    detergent which contains no
    zeolites. Liquid detergents
    usually contain no zeolites.
    A stale smell is in
    the drum and on
    laundry.Low temperature
    washing.Before washing the next load
    run a Cottons 95°C programme
    with powder detergent but
    without a load.
    Clothes are coming
    out creased.Programme was
    overloaded.Reduce quantity of clothes in
    the drum.
    The wrong programme
    was used.–
    Check care labels and the
    programme chart.
    –
    Use easy iron conditioners.
    Problem solving guide
    54
     
    						
    							An unsatisfactory drying result
    Problem Possible cause Remedy
    The laundry is still
    damp after a drying
    cycle.The load was too small
    for the electronics to
    assess the residual
    moisture correctly.In future dry small loads in a
    timed drying programme.
    The laundry has formed
    a ring in the drum during
    the spin because it was
    distributed unevenly.–Turn the programme selector
    toStop.
    –Open the door and loosen
    the laundry.
    –Start the drying programme
    again using a lower spin
    speed. The laundry has formed
    a ring in the drum during
    the thermospin because
    it was too damp or the
    spin speed was set too
    high.
    Warm laundry feels
    damp.Extend the cool down time, as
    described in Settings menuJ,
    Set extended cool-down.
    The laundry is too
    damp or too dry
    after a drying cycle.The required residual
    moisture level is between
    two drying levels.Either extend or shorten the
    drying times, as described in
    Settings menuJ, Alter time.
    There is still water
    in the drum after
    drying.There is a blockage in
    the water outlet.Clean the drain filter and the
    drain pump as described in
    Problem solving guide –
    Opening the drum door in the
    event of a blocked drain outlet
    and/or power failure.
    Problem solving guide
    55
     
    						
    							The drum door cannot be opened by pressing theDoorbutton
    Problem Remedy
    The machine is not
    connected to the
    electricity supply and / or
    is not switched on.Insert the plug in the socket and switch on and / or
    switch the machine on with theI-On/0-Offbutton.
    The electronic programme
    locking has been
    activated.Deactivate programme locking as described in
    Electronic programme locking.
    The electronic system lock
    has been activated.Deactivate the system lock as described in
    Settings menuJ.
    Power cut.Open the drum door as described in the next
    section.
    The door was not correctly
    engaged.Press hard against the lock side of the drum door
    and then press theDoorbutton.
    There is still water in the
    drum and the machine is
    unable to drain.Clean the drain filter and drain pump as described
    in the next section.
    The door cannot be
    opened during or after a
    drying programme.For safety reasons the drum door cannot be
    opened if the temperature higher than 70°C.
    –
    Wait until the temperature is below 70°C.
    –
    If the Door release setting has been
    deactivated, the door can only be opened if the
    temperature is below 55°C. Activate the Door
    release setting, as described in Settings
    menuJ.
    –
    Use the Set extended cool-down setting, as
    described in Settings menuJ.
    For safety reasons the drum door cannot be opened if the suds temperature is
    higher than 55°C.
    Problem solving guide
    56
     
    						
    							Opening the drum door in the
    event of a blocked drain outlet
    and/or power failure
    ^Switch the machine off.
    Drain the machine
    If the drain outlet is blocked,(up to 25
    litres)of water will be retained in the
    machine.
    ,Caution: if laundry has been
    washed at a high temperature, water
    draining out of the machine will still
    be hot. Danger of scalding!
    ^
    Use a screwdriver to open the flap in
    the machine plinth.
    ^
    Pull the flap and the drain hose
    attached to it out of the machine.
    ^
    Point the drain hose into a suitable
    container.^Remove the stopper.
    ^Once the flow of water ceases, replace
    the stopper in the end of the hose.
    Opening the drum door
    ,Always make sure that the drum
    is stationary before reaching into the
    machine to remove laundry.
    Reaching into a moving drum is
    extremely dangerous.
    ^
    Use a screwdriver to push the
    emergency door latch downwards (see
    illustration). The drum door will open.
    Problem solving guide
    57
     
    						
    							Cleaning the drain filter
    There is a lever behind the detergent
    drawer fascia panel.
    ^Remove the lever.
    The drain filter access flap is visible
    when the drum door is open.
    ^
    Use the lever to open the access flap.^Unscrew the drain filter completely
    and then clean it thoroughly.
    ^
    Check that the impeller can turn
    easily. Remove any foreign objects
    (e.g. buttons, coins, etc.) and drain.
    Clean the drain filter housing.
    ^
    Put the drain filter back in place and
    secure.
    ,Make sure the drain filter is
    securely tightened. Otherwise there
    is a risk of water leakage during use.
    Problem solving guide
    58
     
    						
    							Changing the lamp for the
    drum lighting
    The machine will still operate with no
    lamp in place or if the lighting is
    faulty.
    ^Remove the yellow lever from behind
    the detergent drawer facia panel.
    ^Switch the machine on and open the
    drum door.
    ^Now disconnect the machine from
    the electricity supply, see Warning
    and Safety instructions.
    ^
    Insert the lever in the slot provided in
    the drum lighting unit (see illustration)
    and turn anti-clockwise (a quarter
    turn) until you feel a resistance.
    ^
    Carefully pull out the loosened unit,
    using the lever to help you.^Press the two prongs to separate the
    plastic holder1from the protective
    cover2.
    ^Remove the faulty lamp from the
    plastic holder.
    The new lamp must be of the same
    type (G4) with a maximum power
    output of 5 watts/12 volts.
    The lamps are available from an
    electrical retailer, your Miele Dealer or
    from the Miele Spare Parts Department.
    ^Insert the new lamp in the plastic
    holder.
    ^
    Carefully fit the plastic holder and the
    protective cover together.
    ^
    Insert the lighting unit into the socket
    and turn it clockwise to secure it.
    It is absolutely essential for the
    correct functioning of the machine
    that the lighting unit is fitted correctly
    in position.
    Problem solving guide
    59
     
    						
    							In the event of any faults which you
    cannot remedy yourself, please contact:
    –your Miele dealer, or
    –the Miele Service Department
    (see back cover for contact details).
    When contacting the Service
    Department, please quote the model
    and serial number of your appliance,
    both of which are shown on the data
    plate visible above the door glass when
    the door is open.
    N.B. A call-out charge will be applied
    for unnecessary service visits where
    the problem could have been
    rectified by the customer as
    described in this installation manual.Future updates (PC)
    The indicator or check light marked PC
    is the interface used by Miele service
    technicians during servicing work for
    testing purposes and for updating the
    machines programme data.
    Appliance guarantee
    Please see the guarantee card supplied
    with your machine.
    Optional accessories
    Optional accessories for this machine
    are available from your Miele Dealer or
    from the Miele Spare Parts Department.
    Please note that telephone calls may
    be monitored and recorded for
    training purposes.
    After sales service
    60
     
    						
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