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Midway Cruis N Exotica 27 Dedicated Game Operations Manual

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Page 91

Troubleshooting - 5
Startup Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
Power problem1.  Inspect circuit boards under low-light conditions.
The LED’s glow and the fan turns when
processor circuits receive voltage and indicate
presence of DC from power supply. However,
voltages or signals may not be normal.
2.  Turn on power. Set the digital voltmeter to the
20-volt DC setting and measure DC voltages at
power connector pins. Adjust the +5V source if
necessary. Refer to Cabinet Wiring Diagram...

Page 92

Troubleshooting - 6
Startup Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
Faulty coin
mechanism1.  Unlock and open coin door. Check each currency
acceptor to assure proper mounting. Verify each
release latch is closed and locked.
2.  Test mechanism with good and bad coins to see
if mechanism accepts and rejects currency
correctly.
3.  Inspect to see if external acceptor indicators
(Pricing, Flashing Arrows, etc.) are lit.
4.  Verify each acceptor operates properly by
placing it in working...

Page 93

Troubleshooting - 7  
Linking Problem Troubleshooting Table
SYMPTOM CAUSE REQUIRED ACTION
Faulty wiring 1.  Do not extend linking cables supplied with VGM.
2.  Install required crossover between cabinets.
Each coupler connects two VGMs (one pair). Do
not use standard telephone type couplers or
wiring for linking.
3.  Use only 10 Base-T, Ethernet-type, Category 5,
twisted-pair wiring.• Cannot connect multiple
Video Game Machines
(VGMs)  together
Improper linking
hardwareUse required network hub for your...

Page 94

Troubleshooting - 8
Linking Problem Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
Improper hub switch
setting1.  Assure switches on hub are set according to Hub
Link Kit instructions. (Networked VGMs do not
require couplers. Hub has electronic crossover.)
2.  Inspect hub indicator lights for link activity. See
manufacturer’s literature for diagnostics.
Wrong software
versionVerify all linked VGMs use same version of
software. Error message “
VERSION MISMATCH”
will appear if you try to link...

Page 95

Troubleshooting - 9
Player Control Troubleshooting Table
SYMPTOM CAUSE REQUIRED ACTION
Faulty switches or
lamps1.  Press and hold TEST MODE switch inside coin
door to enter Menu System. Select SWITCH
TEST from Diagnostic Menu. Conduct tests to
confirm switch and lamp operation.
2.  Check for loose parts or wires caught in switch
contacts.
3.  Check continuity at each switch connection
(Common to Normally Open or Common to
Normally Closed).
4.  Verify player control operates properly by placing
it in...

Page 96

Troubleshooting - 10
Player Control Troubleshooting, 
continued
SYMPTOM CAUSE REQUIRED ACTION
Blocked or faulty fan Fan located on power supply functions as an
exhaust fan. With power on, check airflow near
each fan to assure that nothing blocks airflow.
Faulty mechanical
partsTurn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws. Remove metal shield (if VGM has one)
over motor. Inspect for faulty or worn belts,
bearings, couplings, gears, etc.
Faulty Wheel Driver...

Page 97

Troubleshooting - 11
 BELT
TENSION BOLT
MOUNTING NUT
LOOSEN 
MOUNTING 
NUTS TO 
ADJUST BELT 
TENSION
How to Adjust Belt Tightness
Player Panel Controls 

Page 98

Troubleshooting - 12
Video Troubleshooting Table
SYMPTOM CAUSE REQUIRED ACTION
Power problem Verify connection of AC Power to video monitor.
Inspect neck of CRT in dim light. Glowing
filament near CRT base confirms monitor circuits
receive power. However, voltages or signals may
not be normal.
Faulty wiring1.  Turn off game power. Verify that video signal and
Remote Adjustment Board connectors seat
properly on Video Monitor Board.
2.  Assure that no wires are caught on chassis or
mounting brackets....

Page 99

Troubleshooting - 13
CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty.
WARNING: HIGH VOLTAGE.
Video Game Machine (VGM) monitors 
generate and store potentially lethal high
voltages. 
Avoid touching any part of the monitor until power has been off for some time.
A picture tube can maintain a hazardous charge for up to several days. Only qualified
technicians should service monitors. Turn...

Page 100

Troubleshooting - 14
Video Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
• White areas at screen
edges appear tinged with
color
• Dots at screen edges
appear ovoid or cylindricalPicture tube dynamic
convergence is out of
alignmentHave service bureau dynamically re-converge
monitor. This procedure requires removing and
repositioning yoke. Service bureau must follow
instructions from monitor manufacturer.
Faulty wiring1. Check connectors and cables for wiring
continuity. Video cables connect...
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