Midway Cruis N Exotica 27 Dedicated Game Operations Manual

							Troubleshooting - 5
Startup Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
Power problem1.  Inspect circuit boards under low-light conditions.
The LED’s glow and the fan turns when
processor circuits receive voltage and indicate
presence of DC from power supply. However,
voltages or signals may not be normal.
2.  Turn on power. Set the digital voltmeter to the
20-volt DC setting and measure DC voltages at
power connector pins. Adjust the +5V source if
necessary. Refer to Cabinet Wiring Diagram for
specific wiring information and voltage limits.
3. Set the digital voltmeter to the 2-volt AC setting
and measure DC voltages at power connector
pins. Any reading here indicates that supply
voltages are unstable and may contain ripple or
noise.
Faulty wiringTurn off power. Check wiring harness connectors
attach and fully seat onto mating board
connectors. Verify harness connects to CPU
Board. Check other connectors in same way.
Improper  DIP switch
settingsVerify switches are set as intended. Check DIP
switch settings.
• Video Game Machine (VGM)
appears non-functional.
• Currency acceptor price
indicator is illuminated.
Faulty circuit boards1.  Run power-up self-test sequence. Note errors or
failures during test. Compare LED’s with LED
indicator status charts. Note discrepancies.
2.  Press and hold TEST MODE switch inside coin
door to enter Menu System. Select MONITOR
TEST from Diagnostics Menu. Conduct test to
confirm operation of each screen used in the
game.
                                                    Front View of Coin Door 
						

							Troubleshooting - 6
Startup Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
Faulty coin
mechanism1.  Unlock and open coin door. Check each currency
acceptor to assure proper mounting. Verify each
release latch is closed and locked.
2.  Test mechanism with good and bad coins to see
if mechanism accepts and rejects currency
correctly.
3.  Inspect to see if external acceptor indicators
(Pricing, Flashing Arrows, etc.) are lit.
4.  Verify each acceptor operates properly by
placing it in working game. Replace bad parts.
Faulty switches1.  Press and hold the TEST MODE switch inside
coin door to enter Menu System. Select SWITCH
TEST from the Diagnostics Menu. Conduct test
to confirm operation of each switch.
2.  Assure no loose parts or wires are caught in
switch contacts.
3.  Check for continuity in each suspect switch
connection (Common to Normally Open or
Common to Normally Closed).
4.  Replace faulty switches (bent levers, broken
actuators, etc.).
• Video Game Machine
(VGM) does not start.
• VGM accepts currency or
tokens.
• Audio and video are
present.
Faulty wiring1.  Assure no wires are caught in hinges, latches or
switch contacts.
2.  Check wiring continuity from circuit board
connectors to acceptors.
Interior View of Coin Door 
						

							Troubleshooting - 7  
Linking Problem Troubleshooting Table
SYMPTOM CAUSE REQUIRED ACTION
Faulty wiring 1.  Do not extend linking cables supplied with VGM.
2.  Install required crossover between cabinets.
Each coupler connects two VGMs (one pair). Do
not use standard telephone type couplers or
wiring for linking.
3.  Use only 10 Base-T, Ethernet-type, Category 5,
twisted-pair wiring.• Cannot connect multiple
Video Game Machines
(VGMs)  together
Improper linking
hardwareUse required network hub for your local network.
A Hub Link Kit permits up to eight VGM
connections. Array completion requires basic kit
brackets and spacers.
Improper settings 1.  Record any error messages that occur during
self-test.
2.  From the Diagnostic Menu select DIP SWITCH
TEST. Confirm the link is enabled.
3.  Be sure that each VGM has a unique ID number.
4.  Select LINKING TEST from the Diagnostic
menu. Run tests for each linked VGM.
Power problem Verify the hub receives power.  AC adapter wires
are thin and easily damaged.
• VGM does not recognize
other players in linking
operation
• VGM functions normally
by itself
Faulty wiring
(3 or more VGMs)1.  Inspect hub indicator lights. Illuminated indicator
lights for each active port light up if the cable(s)
are properly connected. Check for cable
continuity from hub to VGM for each indicator
that failed to light.
2.  Assure no loose wires are caught in hinges,
doors or under cabinet.
3.  Verify linking cable connects to CPU Board for
each game.
4.  Verify each linking cable operates properly by
placing it in working game.
CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty. 
						

							Troubleshooting - 8
Linking Problem Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
Improper hub switch
setting1.  Assure switches on hub are set according to Hub
Link Kit instructions. (Networked VGMs do not
require couplers. Hub has electronic crossover.)
2.  Inspect hub indicator lights for link activity. See
manufacturer’s literature for diagnostics.
Wrong software
versionVerify all linked VGMs use same version of
software. Error message “
VERSION MISMATCH”
will appear if you try to link different versions.
Contact your distributor.
Faulty wiring
(2 VGMs)1.  Insert crossover connection between coupled
VGMs. Standard couplers appear identical to
devices supplied with games, but do not include
an internal crossover.
2.  Verify each linking crossover coupler operates
properly by placing it in a working link between
two VGMs.
• Some Video Game
Machines (VGMs) in the
group link properly, while
others do not.
Faulty wiring
(3 or more VGMs)1.  Use an additional crossover connector and cable
to extend game or hub link connection. Two
crossovers cancel each other out and results in
same problem as no link crossover.
2.  Connect cables directly to hub. Do not use a
crossover coupler and hub together in single
network.
3.  Separate communications wiring from other
wiring. Wires that must cross can only cross at
right angles to limit noise pickup.
CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty. 
						

							Troubleshooting - 9
Player Control Troubleshooting Table
SYMPTOM CAUSE REQUIRED ACTION
Faulty switches or
lamps1.  Press and hold TEST MODE switch inside coin
door to enter Menu System. Select SWITCH
TEST from Diagnostic Menu. Conduct tests to
confirm switch and lamp operation.
2.  Check for loose parts or wires caught in switch
contacts.
3.  Check continuity at each switch connection
(Common to Normally Open or Common to
Normally Closed).
4.  Verify player control operates properly by placing
it in working VGM.
5.  Verify light bulbs used for dashboard switches
are type specified in parts listing. Other types will
light, but may produce too much heat. Excess
heat may cause switches to bind.• Intermittent or completely
non-functional player
controls
•  Video Game Machine (VGM)
starts normally.
Faulty switch wiring 1.  Check for wires caught in door hinges, latches,
or switch contacts.
2.  Verify harness connectors are attached and fully
seated.
3.  Assure control switches connect properly to
control input wires.
4.  Check cabinet wiring is correct for this VGM.
•  Steering pulls to one sideFaulty Wheel Driver
BoardFind power amp on Wheel Driver Board’s large
heatsink. Test and replace bad part or board.
Improperly set
feedback1.  Select STEERING W HEEL TEST on the
Diagnostics Menu.
2.  Set feedback to match player requirements.
Maximum force may be too extreme for very
young or inexperienced customers.
Faulty circuit
1.  Examine fuses and cables on Wheel Driver
Board.
2.  Check cables and wiring between CPU board,
wheel driver and motor.
3.  Check resistance of motor series resistors.
4.  Replace bad parts.
•  No wheel feedback
•  Steering aims vehicle as
expected
Faulty motor
1.  Turn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws.
2.  Remove metal shield (if VGM has one) over
motor.
3. Unscrew caps.
4.  Inspect motor brushes. Replace worn parts. 
						

							Troubleshooting - 10
Player Control Troubleshooting, 
continued
SYMPTOM CAUSE REQUIRED ACTION
Blocked or faulty fan Fan located on power supply functions as an
exhaust fan. With power on, check airflow near
each fan to assure that nothing blocks airflow.
Faulty mechanical
partsTurn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws. Remove metal shield (if VGM has one)
over motor. Inspect for faulty or worn belts,
bearings, couplings, gears, etc.
Faulty Wheel Driver
Board1.  Inspect Wheel Driver Board under low-light
conditions. To indicate presence of AC from the
transformer the LED’s glow when receiving
voltage. However, voltages or signals may not be
normal.
2.  Examine fuses and cables on Wheel Driver
Board. Replace bad fuses. Use digital voltmeter
to verify AC voltage between each fuse holder
and ground. You should measure approximately
25V. See Wiring Diagram.
3.  Use the 20-VAC setting on digital voltmeter to
measure DC voltage at motor. Do not move
steering wheel, drive belt, or motor while making
this measurement. Any reading indicates
unstable supply that may contain ripple or noise.
4.  Select the STEERING W HEEL TEST from the
Diagnostic Menu. Follow on-screen instructions
to verify operation of the wheel motor and
steering position sensor.
5.  Verify proper operation of Wheel Driver Board by
placing it in working VGM.
• Sloppy, unpredictable or
ineffective steering
• Video is present
• Video Game Machine
(VGM) operates normally
Loose or worn drive
belt1.  Turn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws. Remove metal shield (if VGM has one)
over motor. Inspect for faulty or worn belts,
bearings, couplings, gears, etc.
2.  If drive belt isn’t worn or damaged, check its
tightness.
• Inability to make a
transmission selection.
•  Video Game Machine (VGM)
operates normally.Improper DIP Switch
setting(s)1.    From the Diagnostics Menu, choose DIP
SWITCH TEST. Make sure DIP 1, SW 1 is set to
the OFF position.
WARNING
The Wheel Driver Board heatsink, power resistors, and other components may be very
hot. The DC Motor in the steering wheel may also be hot. 
						

							Troubleshooting - 11
 BELT
TENSION BOLT
MOUNTING NUT
LOOSEN 
MOUNTING 
NUTS TO 
ADJUST BELT 
TENSION
How to Adjust Belt Tightness
Player Panel Controls 
						

							Troubleshooting - 12
Video Troubleshooting Table
SYMPTOM CAUSE REQUIRED ACTION
Power problem Verify connection of AC Power to video monitor.
Inspect neck of CRT in dim light. Glowing
filament near CRT base confirms monitor circuits
receive power. However, voltages or signals may
not be normal.
Faulty wiring1.  Turn off game power. Verify that video signal and
Remote Adjustment Board connectors seat
properly on Video Monitor Board.
2.  Assure that no wires are caught on chassis or
mounting brackets.
Improper monitor
adjustmentsCheck BRIGHTNESS (intensity) and
CONTRAST are set above their minimum levels.
• Monitor appears non-
functional
• Audio is present
• Video Game Machine (VGM)
controls operate normally
Faulty monitor
circuitry1.  Examine AC line fuse on Video Monitor Board. If
fuse is faulty, replace it with an identically rated
fuse.
2.  If the fuse is good, verify video monitor operates
correctly by placing it in working VGM.
3.  If monitor is bad; Check monitor power supply.
4.  If the power supply is good, Check monitor
horizontal output transistor and related circuitry.
Improper components
1. Verify circuit boards are correct for this game.
Label on each board record manufacturers’
name, assembly number and program version.
2. Verify ROM instruction set is correct for this
game. Game set includes more than one ROM.
Label on each ROM records assembly number
and software version.
Faulty Circuit Board 1.  Allow game to load normally. Note and record
any error messages that occur during self-test.
2.  Press and hold TEST MODE switch inside coin
door to enter Menu System. Select Diagnostic
Menu from the Main Menu. Then select CPU
BOARD TEST. Conduct this test to check
operation of critical components.
3.  Turn off power.  Inspect CPU Board to ensure
JAMMA cable connector is fully seated onto the
mating edge connector of the CPU. Check all
other cable connectors for correct alignment and
continuity.
4.  Compare activity of LED’s on CPU with the CPU
Indicator Chart.
• Graphic images from game
do not appear
• No audio
• Power-up self-test runs
Power Problems1.  Turn on Power. Use 20-volt DC setting on digital
voltmeter to measure DC voltages present at
Power connector pins. Verify +5V source if it is
adjustable. Refer to Cabinet Wiring Diagram for
specific wiring information and voltage limits.
2.  Use 2-Volt AC setting on digital voltmeter to
measure DC voltages at Power Connector pins.
Any reading indicates the supply voltages are
unstable and may contain ripple or noise. 
						

							Troubleshooting - 13
CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty.
WARNING: HIGH VOLTAGE.
Video Game Machine (VGM) monitors 
generate and store potentially lethal high
voltages. 
Avoid touching any part of the monitor until power has been off for some time.
A picture tube can maintain a hazardous charge for up to several days. Only qualified
technicians should service monitors. Turn off the power, unplug the VGM and discharge
the CRT before attempting service. Even properly discharged tubes can revert to a
highly charged state, without reapplication of power.
WARNING
In normal operation, the monitor doesn’t require isolation from AC line voltage. During
bench servicing, you may need to operate the monitor outside the cabinet. If you do,
isolate the monitor from line voltage with an isolation transformer.
Typical Cutaway Rear View
CAUTION
Do not operate the monitor without its Remote Adjustment Board.
WARNING: HANDLE FLUORESCENT TUBE AND CRT WITH CARE.
If you drop a fluorescent tube or CRT and it breaks, it will implode! Shattered glass can
fly eight feet or more from the implosion. 
						

							Troubleshooting - 14
Video Troubleshooting, continued
SYMPTOM CAUSE REQUIRED ACTION
• White areas at screen
edges appear tinged with
color
• Dots at screen edges
appear ovoid or cylindricalPicture tube dynamic
convergence is out of
alignmentHave service bureau dynamically re-converge
monitor. This procedure requires removing and
repositioning yoke. Service bureau must follow
instructions from monitor manufacturer.
Faulty wiring1. Check connectors and cables for wiring
continuity. Video cables connect circuit boards to
video monitor.
2.  Assure connection of all cabinet ground wires,
especially at video monitor chassis.
Faulty monitor
circuitry1.  Verify video monitor operates correctly by
connecting it to working Video Game Machine
(VGM).
2.  Assure video monitor is correct type for this
game. Video monitors with wrong resolution can’t
lock sync.
Improper sync signals1.  Check to see if Video Board puts out type of
sync that your monitor requires.
2. Verify jumpers are set correctly for monitor.
• Video  images tear or roll,
or have black bar down
middle of screen
Electromagnetic fieldsMove cabinet far away from machines,
appliances, or competitors’ video games.
Faulty wiringCheck connectors and cables for wiring
continuity from circuit boards to video monitor.• Missing colors
Faulty monitor color
drive circuitryVerify video monitor operates correctly by
connecting it to working Video Game Machine
(VGM).
• One color is dimmer or
brighter than others
• Whites appear tinted
everywhere on screenMaladjusted color
bias pots1.  Turn on Video Game Machine (VGM).
2.  From Diagnostic Menu select MONITOR TEST.
3.  Watch Color Bars screen in mirror.
4.  Adjust three bias pots for best colors. (Most
monitor neck boards include these pots.)
5.  Check White Screen. Touch up controls.
6.  If whites still seem tinted, have service bureau
rejuvenate picture tube.
• Picture is dim or fadedMaladjusted
BRIGHTNESS pot or
subnormal picture
tube emission1.  From Diagnostic Menu select MONITOR TEST.
2.  Watch Color Bars screen. Adjust BRIGHTNESS
and CONTRAST pots for greatest number of
grays. You’ll find these pots on Monitor Remote
Control Board, behind coin door.
3.  If pots have no effect, have service bureau
rejuvenate picture tube.